The California State University
Administrative Support Coordinator II
The California State University, San Jose, California, United States, 95199
Overview
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Administrative Support Coordinator II
role at
The California State University . Job summary: Reporting to the Director of Resources and Operations for the Lurie College of Education and receiving work lead from the Associate Resource Analyst, the Administrative Support Coordinator II will work under direct supervision to provide administrative support for the Academic Resource Office and the Dean’s Office. Responsibilities may include providing accurate, timely and consistent support for faculty research, the Institute for Emancipatory Education and other college ORUs; serving as the initial contact and providing customer service to students, faculty, administrators and the community. Other tasks include completing payments, preparing new hire packets, front-line receptionist duties, and other related tasks for the Academic Resource Office and the Dean’s Office.
Key Responsibilities
Process appointment forms, requisitions, purchase orders and other related expenses for faculty research accounts (RSCA Fund, Tower Foundation and/or Research Foundation).
Keep track of account balances for each faculty award and alert faculty of account details.
Identify and determine causes of problems; develop and present recommendations for improvement of established processes and practices to the Associate Resource Analyst.
Create and maintain an electronic filing system accessible to faculty, the Associate Resource Analyst and the DRO.
Create and organize spreadsheets of trackable information and implement an archival system for quick access and data analysis.
Provide administrative support for institutes and training units for Lurie College.
Oversee budgets for ORTUs and report to the DRO and Associate Resource Analyst regularly.
Support the Director of Resources and Operations and the Associate Resource Analyst with daily operations of the Academic Resource Office.
Provide backup office support for the Dean’s Office.
Act as front-line receptionist, answer phones, greet faculty, staff, students and visitors.
Input required data into various databases for mentor teachers, faculty hires and budget spreadsheets.
Knowledge, Skills & Abilities
Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling.
Ability to compose and appropriately format correspondence and reports.
Expertise in using office software packages (word processing, spreadsheet, database management), technology, and systems.
Ability to perform accurately in a detail-oriented environment.
Ability to plan and handle multiple work priorities, troubleshoot and organize work projects.
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures.
Ability to analyze and determine administrative routines and tasks needed for projects.
Ability to analyze and report on trends (financial and operational) represented in historical data.
Strong oral communication skills with excellent customer service and public relations abilities.
Ability to understand problems from a broader perspective and anticipate the impact of office administration issues on other areas.
Ability to perform business math, review budgetary data, and make accurate projections requiring some inference.
Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
Completion of a high school program, technical/vocational program, or their equivalents.
Three years of related office work experience.
Preferred Qualifications
Demonstrated experience providing customer service.
At least two years demonstrated experience handling multiple work priorities.
Experience with DocuSign, MS Office, Adobe, Zoom, Google Suite and OnBase.
Experience with SJSU systems FTS, CFS, CFS Data Warehouse, PeopleSoft, CSUBuy and CHRS.
Experience preparing travel reimbursements, purchase requisitions, and purchasing transactions.
Experience in managing and tracking budget allocations and reconciling financial transactions.
Compensation Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,707/month - $5,096/month
CSU Salary Range: $4,058/month - $6,653/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume; Letter of Interest.
All applicants must apply within the specified application period:
September 23, 2025 through October 7, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, sex, sexual orientation, and veteran status. Title IX and other laws apply to all university programs and activities. Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are mandated reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.
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Join to apply for the
Administrative Support Coordinator II
role at
The California State University . Job summary: Reporting to the Director of Resources and Operations for the Lurie College of Education and receiving work lead from the Associate Resource Analyst, the Administrative Support Coordinator II will work under direct supervision to provide administrative support for the Academic Resource Office and the Dean’s Office. Responsibilities may include providing accurate, timely and consistent support for faculty research, the Institute for Emancipatory Education and other college ORUs; serving as the initial contact and providing customer service to students, faculty, administrators and the community. Other tasks include completing payments, preparing new hire packets, front-line receptionist duties, and other related tasks for the Academic Resource Office and the Dean’s Office.
Key Responsibilities
Process appointment forms, requisitions, purchase orders and other related expenses for faculty research accounts (RSCA Fund, Tower Foundation and/or Research Foundation).
Keep track of account balances for each faculty award and alert faculty of account details.
Identify and determine causes of problems; develop and present recommendations for improvement of established processes and practices to the Associate Resource Analyst.
Create and maintain an electronic filing system accessible to faculty, the Associate Resource Analyst and the DRO.
Create and organize spreadsheets of trackable information and implement an archival system for quick access and data analysis.
Provide administrative support for institutes and training units for Lurie College.
Oversee budgets for ORTUs and report to the DRO and Associate Resource Analyst regularly.
Support the Director of Resources and Operations and the Associate Resource Analyst with daily operations of the Academic Resource Office.
Provide backup office support for the Dean’s Office.
Act as front-line receptionist, answer phones, greet faculty, staff, students and visitors.
Input required data into various databases for mentor teachers, faculty hires and budget spreadsheets.
Knowledge, Skills & Abilities
Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling.
Ability to compose and appropriately format correspondence and reports.
Expertise in using office software packages (word processing, spreadsheet, database management), technology, and systems.
Ability to perform accurately in a detail-oriented environment.
Ability to plan and handle multiple work priorities, troubleshoot and organize work projects.
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures.
Ability to analyze and determine administrative routines and tasks needed for projects.
Ability to analyze and report on trends (financial and operational) represented in historical data.
Strong oral communication skills with excellent customer service and public relations abilities.
Ability to understand problems from a broader perspective and anticipate the impact of office administration issues on other areas.
Ability to perform business math, review budgetary data, and make accurate projections requiring some inference.
Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
Completion of a high school program, technical/vocational program, or their equivalents.
Three years of related office work experience.
Preferred Qualifications
Demonstrated experience providing customer service.
At least two years demonstrated experience handling multiple work priorities.
Experience with DocuSign, MS Office, Adobe, Zoom, Google Suite and OnBase.
Experience with SJSU systems FTS, CFS, CFS Data Warehouse, PeopleSoft, CSUBuy and CHRS.
Experience preparing travel reimbursements, purchase requisitions, and purchasing transactions.
Experience in managing and tracking budget allocations and reconciling financial transactions.
Compensation Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,707/month - $5,096/month
CSU Salary Range: $4,058/month - $6,653/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume; Letter of Interest.
All applicants must apply within the specified application period:
September 23, 2025 through October 7, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, sex, sexual orientation, and veteran status. Title IX and other laws apply to all university programs and activities. Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are mandated reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.
#J-18808-Ljbffr