San José State University
Administrative Support Coordinator II
San José State University, San Jose, California, United States, 95199
Overview
Administrative Support Coordinator II
role at
San José State University . The Administrative Support Coordinator II provides administrative support for the Academic Resource Office and the Deans Office under direct supervision, reporting to the Director of Resources and Operations for the Lurie College of Education and receiving work lead from the Associate Resource Analyst. Responsibilities include providing accurate, timely, and consistent support for faculty research, the Institute for Emancipatory Education, and other college ORUs; serving as the initial contact and providing customer service to students, faculty, administrators, and the community. Other tasks include completing payments, preparing new hire packets, front-line receptionist duties, and other related activities for the Academic Resource Office and the Deans Office.
Key Responsibilities
Process appointment forms, requisitions, purchase orders and other related expenses for faculty research accounts (RSCA Fund, Tower Foundation, and/or Research Foundation).
Keep track of account balances for each faculty award and alert faculty of account details.
Identify and determine causes of problems; develop and present recommendations for improvement of established processes and practices to the Associate Resource Analyst.
Create and maintain an electronic filing system for easy access by faculty, the Associate Resource Analyst, and the DRO.
Create and organize spreadsheets of trackable information and implement an archival system for quick access and data analysis.
Provide administrative support for institutes and training units for Lurie College.
Oversee budgets for ORTUs and report to the DRO and Associate Resource Analyst regularly.
Support the Director of Resources and Operations and the Associate Resource Analyst with daily operations of the Academic Resource Office.
Provide backup office support for the Dean’s Office.
Act as front-line receptionist, answer phones, and greet faculty, staff, students and visitors.
Input required data into various databases for mentor teachers, faculty hires, and budget spreadsheets.
Knowledge, Skills & Abilities
Thorough knowledge of methods, procedures, and practices; English grammar, business writing, punctuation, and spelling.
Ability to compose and appropriately format correspondence and reports.
Expertise in using office software packages (word processing, spreadsheet, database management), technology, and systems.
Ability to perform accurately in a detail-oriented environment.
Ability to plan and handle multiple work priorities, troubleshoot and organize work projects.
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures.
Ability to analyze and determine administrative routines and tasks needed for projects.
Ability to analyze and report on trends (financial and operational) represented in historical data.
Strong oral communication skills. Excellent customer service and public relations skills.
Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
Ability to perform business math, review budgetary data, and make accurate projections requiring some inference.
Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
Completion of a high school program, technical/vocational program, or their equivalents.
Three years of related office work experience.
Preferred Qualifications
Demonstrated experience providing customer service.
At least two years demonstrated experience handling multiple work priorities.
Experience with DocuSign, MS Office, Adobe, Zoom, Google Suite and OnBase.
Experience with SJSU systems FTS, CFS, CFS Data Warehouse, PeopleSoft, CSUBuy and CHRS.
Experience preparing travel reimbursements, purchase requisitions, and purchasing transactions.
Experience in managing and tracking budget allocations and reconciling financial transactions.
Compensation Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,707/month - $5,096/month
CSU Salary Range: $4,058/month - $6,653/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period:
September 23, 2025 through October 7, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the CDC and CDPH and comply with other safety measures established by each campus. See policy at the CSU policy site. For questions, email jobs@sjsu.edu.
Additional Information Satisfactory completion of a background check (including criminal records check) is required for employment. A contingent offer may be rescinded if the background check reveals disqualifying information or if information was knowingly withheld or falsified. Some positions may require motor vehicle and/or credit checks. SJSU will pay all costs associated with these checks. Evidence of required degree(s) or certification(s) will be required at time of hire.
CSU is not a sponsoring agency for staff or management positions (e.g., H1-B visas). All SJSU employees are mandated reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU EO 1083. Incumbent must promptly report any knowledge of a possible Title IX incident.
Pursuant to Clery Act, the Annual Security Report (ASR) and Annual Fire Safety Report (AFSR) are available online. Paper copies are available upon request.
Campus Security Authority designation may apply. This position is subject to Clery Act training as determined by the Clery Director.
Equal Employment Statement San José State University is an equal opportunity employer. Discrimination is prohibited on various bases as described in policy. Reasonable accommodation is provided for applicants with disabilities. All employees are mandated reporters under the California Child Abuse and Neglect Reporting Act.
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Administrative Support Coordinator II
role at
San José State University . The Administrative Support Coordinator II provides administrative support for the Academic Resource Office and the Deans Office under direct supervision, reporting to the Director of Resources and Operations for the Lurie College of Education and receiving work lead from the Associate Resource Analyst. Responsibilities include providing accurate, timely, and consistent support for faculty research, the Institute for Emancipatory Education, and other college ORUs; serving as the initial contact and providing customer service to students, faculty, administrators, and the community. Other tasks include completing payments, preparing new hire packets, front-line receptionist duties, and other related activities for the Academic Resource Office and the Deans Office.
Key Responsibilities
Process appointment forms, requisitions, purchase orders and other related expenses for faculty research accounts (RSCA Fund, Tower Foundation, and/or Research Foundation).
Keep track of account balances for each faculty award and alert faculty of account details.
Identify and determine causes of problems; develop and present recommendations for improvement of established processes and practices to the Associate Resource Analyst.
Create and maintain an electronic filing system for easy access by faculty, the Associate Resource Analyst, and the DRO.
Create and organize spreadsheets of trackable information and implement an archival system for quick access and data analysis.
Provide administrative support for institutes and training units for Lurie College.
Oversee budgets for ORTUs and report to the DRO and Associate Resource Analyst regularly.
Support the Director of Resources and Operations and the Associate Resource Analyst with daily operations of the Academic Resource Office.
Provide backup office support for the Dean’s Office.
Act as front-line receptionist, answer phones, and greet faculty, staff, students and visitors.
Input required data into various databases for mentor teachers, faculty hires, and budget spreadsheets.
Knowledge, Skills & Abilities
Thorough knowledge of methods, procedures, and practices; English grammar, business writing, punctuation, and spelling.
Ability to compose and appropriately format correspondence and reports.
Expertise in using office software packages (word processing, spreadsheet, database management), technology, and systems.
Ability to perform accurately in a detail-oriented environment.
Ability to plan and handle multiple work priorities, troubleshoot and organize work projects.
Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures.
Ability to analyze and determine administrative routines and tasks needed for projects.
Ability to analyze and report on trends (financial and operational) represented in historical data.
Strong oral communication skills. Excellent customer service and public relations skills.
Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
Ability to perform business math, review budgetary data, and make accurate projections requiring some inference.
Ability to communicate with constituents in a professional and respectful manner.
Required Qualifications
Completion of a high school program, technical/vocational program, or their equivalents.
Three years of related office work experience.
Preferred Qualifications
Demonstrated experience providing customer service.
At least two years demonstrated experience handling multiple work priorities.
Experience with DocuSign, MS Office, Adobe, Zoom, Google Suite and OnBase.
Experience with SJSU systems FTS, CFS, CFS Data Warehouse, PeopleSoft, CSUBuy and CHRS.
Experience preparing travel reimbursements, purchase requisitions, and purchasing transactions.
Experience in managing and tracking budget allocations and reconciling financial transactions.
Compensation Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,707/month - $5,096/month
CSU Salary Range: $4,058/month - $6,653/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period:
September 23, 2025 through October 7, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel
jobs@sjsu.edu
408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the CDC and CDPH and comply with other safety measures established by each campus. See policy at the CSU policy site. For questions, email jobs@sjsu.edu.
Additional Information Satisfactory completion of a background check (including criminal records check) is required for employment. A contingent offer may be rescinded if the background check reveals disqualifying information or if information was knowingly withheld or falsified. Some positions may require motor vehicle and/or credit checks. SJSU will pay all costs associated with these checks. Evidence of required degree(s) or certification(s) will be required at time of hire.
CSU is not a sponsoring agency for staff or management positions (e.g., H1-B visas). All SJSU employees are mandated reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU EO 1083. Incumbent must promptly report any knowledge of a possible Title IX incident.
Pursuant to Clery Act, the Annual Security Report (ASR) and Annual Fire Safety Report (AFSR) are available online. Paper copies are available upon request.
Campus Security Authority designation may apply. This position is subject to Clery Act training as determined by the Clery Director.
Equal Employment Statement San José State University is an equal opportunity employer. Discrimination is prohibited on various bases as described in policy. Reasonable accommodation is provided for applicants with disabilities. All employees are mandated reporters under the California Child Abuse and Neglect Reporting Act.
#J-18808-Ljbffr