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Keller Logistics Group is looking for a Transportation Systems Analyst to join our team. Location: 1978 Thomas E. Keller Blvd., Defiance, OH 43512. Working hours: 8 AM to 5 PM, Monday to Friday. Job Overview
The Systems Analyst is responsible for all facets related to the transportation systems ecosystem, including maintenance, optimization of tools, technical support, problem resolution, training, and implementation, with a specific focus on trucking and freight brokerage operations. Responsibilities
Manages assigned projects and change requests by gathering requirements, conducting user needs analysis, designing solutions, preparing functional specs, and configuring systems Investigates incidents, performs root-cause analysis, creates/maintains runbooks, and drives problem-management fixes that prevent recurrence Acts as liaison among vendors, technical teams, and business users to develop and finalize test plans Updates system documentation following changes or enhancements Delivers workshops, trainings, and supporting materials Develops and maintains project and operational documentation Creates and executes test scripts; participates in post-implementation reviews for process improvement Monitors timelines, budgets, and deliverables to ensure targets are met Ensures adherence to change management and quality assurance processes Builds strong relationships with stakeholders and communicates effectively with teams and managers Coordinates with vendors for enhancement requests, manages upgrade implementations, and keeps business units informed of impacts Facilitates working sessions with Transportation/Brokerage teams; maps current and future processes; writes clear BRDs/FRDs and user stories with testable criteria Identifies automation and process-simplification opportunities; proposes and delivers small wins that reduce clicks, errors, and cycle time Qualifications
3–5 years hands-on experience administering and configuring a TMS for asset-based trucking and/or brokerage Strong business analysis fundamentals: requirements elicitation, process mapping, writing functional specs, and building UAT test cases/scripts Organized, deadline-driven project execution with the ability to juggle multiple requests and stakeholders Clear written and verbal communication; confident delivering end-user training and producing SOPs/playbooks Working conditions
Work is normally performed in an interior/office work environment Limited travel required How to apply
TEXT “JOBS” to (419) 909-3214 to apply or visit our careers page at www.kellerlogistics.com/careers About Keller Logistics Group
Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We value safety, integrity, teamwork, and continuous improvement. We are committed to equal employment opportunities for all employees and applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, or protected status.
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Keller Logistics Group is looking for a Transportation Systems Analyst to join our team. Location: 1978 Thomas E. Keller Blvd., Defiance, OH 43512. Working hours: 8 AM to 5 PM, Monday to Friday. Job Overview
The Systems Analyst is responsible for all facets related to the transportation systems ecosystem, including maintenance, optimization of tools, technical support, problem resolution, training, and implementation, with a specific focus on trucking and freight brokerage operations. Responsibilities
Manages assigned projects and change requests by gathering requirements, conducting user needs analysis, designing solutions, preparing functional specs, and configuring systems Investigates incidents, performs root-cause analysis, creates/maintains runbooks, and drives problem-management fixes that prevent recurrence Acts as liaison among vendors, technical teams, and business users to develop and finalize test plans Updates system documentation following changes or enhancements Delivers workshops, trainings, and supporting materials Develops and maintains project and operational documentation Creates and executes test scripts; participates in post-implementation reviews for process improvement Monitors timelines, budgets, and deliverables to ensure targets are met Ensures adherence to change management and quality assurance processes Builds strong relationships with stakeholders and communicates effectively with teams and managers Coordinates with vendors for enhancement requests, manages upgrade implementations, and keeps business units informed of impacts Facilitates working sessions with Transportation/Brokerage teams; maps current and future processes; writes clear BRDs/FRDs and user stories with testable criteria Identifies automation and process-simplification opportunities; proposes and delivers small wins that reduce clicks, errors, and cycle time Qualifications
3–5 years hands-on experience administering and configuring a TMS for asset-based trucking and/or brokerage Strong business analysis fundamentals: requirements elicitation, process mapping, writing functional specs, and building UAT test cases/scripts Organized, deadline-driven project execution with the ability to juggle multiple requests and stakeholders Clear written and verbal communication; confident delivering end-user training and producing SOPs/playbooks Working conditions
Work is normally performed in an interior/office work environment Limited travel required How to apply
TEXT “JOBS” to (419) 909-3214 to apply or visit our careers page at www.kellerlogistics.com/careers About Keller Logistics Group
Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We value safety, integrity, teamwork, and continuous improvement. We are committed to equal employment opportunities for all employees and applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, or protected status.
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