Northrop Grumman
Principal Systems Administrator – Helpdesk Sys Admin (25-501) - R10210012
Northrop Grumman, Colorado Springs, Colorado, United States, 80509
Principal Systems Administrator – Helpdesk Sys Admin
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. The Command and Control, Battle Management, and Communications (C2BMC) program is a crucial component of the Missile Defense System. It provides a vital operational platform that enables the U.S. president, the Secretary of Defense, and combatant commanders at strategic, regional, and tactical levels to systematically plan missile defense operations, monitor battle progress, and actively control networked sensors and weapon systems to meet global and regional mission objectives. The individual in this role will serve as the primary point of contact for all user interactions and issues, providing support through in-person visits, secure phone calls, email, and instant messaging. Essential Functions
Reset user passwords Troubleshoot user VDI issues Install and troubleshoot applications for users Troubleshoot user thin client problems Collaborate with the Active Directory team and compliance/patching admins to update processes and procedures Monitor dedicated helpdesk phone lines and chat to handle requests from the C2BMC-G team Route user requests to the appropriate team for assistance Basic Qualifications
A Bachelor’s Degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master’s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree Applicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility for SCI and SAP Candidates with an active DoD 8140 certification at IAT Level II or higher are strongly preferred at the time of application. Create domain accounts and manage restricted security group additions Experience in system administration for both Windows Server and Linux operating systems Experience with troubleshooting and resolving technical issues for users in an enterprise environment Experience with Active Directory, including user management, creating and applying security groups, and implementing and applying group policies against user and computer objects 3 to 4 years of experience supporting users in an enterprise-level system What We Can Offer You
Northrop Grumman offers a comprehensive benefits package and a work environment that promotes your growth, supporting both employees and the company's success. Health Plan Savings Plan Paid Time Off Education Assistance Training and Development Flexible Work Arrangements Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. The Command and Control, Battle Management, and Communications (C2BMC) program is a crucial component of the Missile Defense System. It provides a vital operational platform that enables the U.S. president, the Secretary of Defense, and combatant commanders at strategic, regional, and tactical levels to systematically plan missile defense operations, monitor battle progress, and actively control networked sensors and weapon systems to meet global and regional mission objectives. The individual in this role will serve as the primary point of contact for all user interactions and issues, providing support through in-person visits, secure phone calls, email, and instant messaging. Essential Functions
Reset user passwords Troubleshoot user VDI issues Install and troubleshoot applications for users Troubleshoot user thin client problems Collaborate with the Active Directory team and compliance/patching admins to update processes and procedures Monitor dedicated helpdesk phone lines and chat to handle requests from the C2BMC-G team Route user requests to the appropriate team for assistance Basic Qualifications
A Bachelor’s Degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master’s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree Applicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility for SCI and SAP Candidates with an active DoD 8140 certification at IAT Level II or higher are strongly preferred at the time of application. Create domain accounts and manage restricted security group additions Experience in system administration for both Windows Server and Linux operating systems Experience with troubleshooting and resolving technical issues for users in an enterprise environment Experience with Active Directory, including user management, creating and applying security groups, and implementing and applying group policies against user and computer objects 3 to 4 years of experience supporting users in an enterprise-level system What We Can Offer You
Northrop Grumman offers a comprehensive benefits package and a work environment that promotes your growth, supporting both employees and the company's success. Health Plan Savings Plan Paid Time Off Education Assistance Training and Development Flexible Work Arrangements Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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