Auria Space
Overview
Auria
is looking to hire a
Systems Administrator
to support the Command and Control, Battle Management, and Communications (C2BMC) program. This role is onsite at Schriever Space Force Base in Colorado Springs, CO, and is crucial in supporting the U.S. President, the Secretary of Defense, and combatant commanders at strategic, regional, and operational levels.
What you can expect to do
The Command and Control, Battle Management, and Communications (C2BMC) program is a crucial component of the Missile Defense System. It provides an operational platform that enables decision makers and field operators to plan missile defense operations, monitor battle progress, and actively control networked sensors and weapon systems to meet mission objectives. C2BMC offers a layered missile defense capability, connecting, integrating, and synchronizing autonomous sensor and weapon systems and operations worldwide and locally to boost performance. It also supports ground and flight tests that verify and demonstrate the missile defense system\'s capabilities. The individual in this role will serve as the primary point of contact for all user interactions and issues, providing support through in-person visits, secure phone calls, email, and instant messaging. As a customer-facing position, the person must combine excellent customer service skills with strong IT knowledge and be comfortable diagnosing and troubleshooting problems for remote users daily. Key responsibilities include creating domain accounts with restricted security group access, performing user password resets, troubleshooting user virtual desktop infrastructure (VDI) and thin client systems, and installing and supporting applications. The role also requires close collaboration with the Active Directory team and compliance/patching administrators to enhance update processes and procedures. Additionally, it involves monitoring dedicated helpdesk phone lines and chat channels to handle C2BMC-G team requests and routing user requests to the appropriate support teams for resolution.
Essential Functions
Reset user passwords Troubleshoot user VDI issues Install and troubleshoot applications for users Troubleshoot user thin client problems Collaborate with the Active Directory team and compliance/patching admins to update processes and procedures Monitor dedicated helpdesk phone lines and chat to handle requests from the C2BMC-G team Route user requests to the appropriate team for assistance
What the Team Requires
Mission-Driven Professional: Collaborative contributor motivated by the opportunity to develop cutting-edge solutions that protect and serve both the nation and the world. A Bachelor\'s Degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master\'s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree Applicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility for SCI and SAP Candidates with an active DoD 8140 certification at IAT Level II or higher (e.g., Security+, GSEC, SCNP, SSCP, CISSP, CASP, CISA, GSE, SCNA) are strongly preferred at the time of application. Create domain accounts and manage restricted security group additions Experience in system administration for both Windows Server and Linux operating systems Experience with troubleshooting and resolving technical issues for users in an enterprise environment Experience with Active Directory, including user management, creating and applying security groups, and implementing and applying group policies against user and computer objects 3 to 4 years of experience supporting users in an enterprise-level system Some experience with writing standard operating procedures (SOP) documentation Comfortable engaging professionally with users and customers in an IT service environment, including via phone, email, IM, and face-to-face interactions Experience installing and troubleshooting Windows and Linux applications Familiar with using a help desk ticketing system (such as Atlassian JIRA) to record work performed and details for future reference Ability to write and edit technical documentation of processes and procedures in solutions like Atlassian Confluence
What the Team Prefers
Familiarity with scripting languages like PowerShell, Bash, Python, and automation tools such as Ansible Experience with using a help desk ticketing system, such as Atlassian JIRA, for recording details of work performed and tracking information for future reference Ability to develop documentation, including standard operating procedures (SOPs) for complex technical solutions and processes, using enterprise tools such as Atlassian Confluence Experience supporting users in an enterprise-level system, showcasing your ability to resolve complex technical issues and deliver effective solutions Experience in designing, developing, and maintaining Ansible playbooks, roles, and modules Prior experience with a hyperconverged on-premises cloud platform such as Nutanix or VMware Experience with Windows 10/11 administration in an enterprise setting Experience with Red Hat 7, 8, and 9 in an enterprise environment Microsoft Active Directory for tasks like creating or updating users
Pay Transparency
The salary offered will be based on the selected candidate\'s qualifications - skills, education & experience - and the position level. $106,000 - $117,000
Application Deadline
The deadline to apply is October 31, 2025.
The Auria Team
Auria is a provider of solutions and software in support of complex Space, National Security, and Cyber missions of federal, international, and commercial customers. Headquartered in Colorado Springs, CO our success is built on the excellence of diverse teams advancing innovative systems and operational software to strengthen our customers\' missions. With a distinguished track record and a spirit of relentless pursuit, and R&D, we set the pace for progress and execute every mission with the utmost precision.
Benefits
Generous PTO package with yearly tenure increases Flex time provides you with the flexibility needed 6 Company-Paid Holidays + 5 Float days to use when you wish per year Up to 4% match on 401(k) employee contributions, employer and employee contributions immediately vested Up to $5,250 per year on Education and Certification Assistance Low-cost medical plans that include company-sponsored HSA No-cost life insurance Employee Assistance Program (EAP) And much more!
Equal Opportunity
Auria is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, veteran status, disability, or any other protected class.
#J-18808-Ljbffr
Auria
is looking to hire a
Systems Administrator
to support the Command and Control, Battle Management, and Communications (C2BMC) program. This role is onsite at Schriever Space Force Base in Colorado Springs, CO, and is crucial in supporting the U.S. President, the Secretary of Defense, and combatant commanders at strategic, regional, and operational levels.
What you can expect to do
The Command and Control, Battle Management, and Communications (C2BMC) program is a crucial component of the Missile Defense System. It provides an operational platform that enables decision makers and field operators to plan missile defense operations, monitor battle progress, and actively control networked sensors and weapon systems to meet mission objectives. C2BMC offers a layered missile defense capability, connecting, integrating, and synchronizing autonomous sensor and weapon systems and operations worldwide and locally to boost performance. It also supports ground and flight tests that verify and demonstrate the missile defense system\'s capabilities. The individual in this role will serve as the primary point of contact for all user interactions and issues, providing support through in-person visits, secure phone calls, email, and instant messaging. As a customer-facing position, the person must combine excellent customer service skills with strong IT knowledge and be comfortable diagnosing and troubleshooting problems for remote users daily. Key responsibilities include creating domain accounts with restricted security group access, performing user password resets, troubleshooting user virtual desktop infrastructure (VDI) and thin client systems, and installing and supporting applications. The role also requires close collaboration with the Active Directory team and compliance/patching administrators to enhance update processes and procedures. Additionally, it involves monitoring dedicated helpdesk phone lines and chat channels to handle C2BMC-G team requests and routing user requests to the appropriate support teams for resolution.
Essential Functions
Reset user passwords Troubleshoot user VDI issues Install and troubleshoot applications for users Troubleshoot user thin client problems Collaborate with the Active Directory team and compliance/patching admins to update processes and procedures Monitor dedicated helpdesk phone lines and chat to handle requests from the C2BMC-G team Route user requests to the appropriate team for assistance
What the Team Requires
Mission-Driven Professional: Collaborative contributor motivated by the opportunity to develop cutting-edge solutions that protect and serve both the nation and the world. A Bachelor\'s Degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master\'s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree Applicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility for SCI and SAP Candidates with an active DoD 8140 certification at IAT Level II or higher (e.g., Security+, GSEC, SCNP, SSCP, CISSP, CASP, CISA, GSE, SCNA) are strongly preferred at the time of application. Create domain accounts and manage restricted security group additions Experience in system administration for both Windows Server and Linux operating systems Experience with troubleshooting and resolving technical issues for users in an enterprise environment Experience with Active Directory, including user management, creating and applying security groups, and implementing and applying group policies against user and computer objects 3 to 4 years of experience supporting users in an enterprise-level system Some experience with writing standard operating procedures (SOP) documentation Comfortable engaging professionally with users and customers in an IT service environment, including via phone, email, IM, and face-to-face interactions Experience installing and troubleshooting Windows and Linux applications Familiar with using a help desk ticketing system (such as Atlassian JIRA) to record work performed and details for future reference Ability to write and edit technical documentation of processes and procedures in solutions like Atlassian Confluence
What the Team Prefers
Familiarity with scripting languages like PowerShell, Bash, Python, and automation tools such as Ansible Experience with using a help desk ticketing system, such as Atlassian JIRA, for recording details of work performed and tracking information for future reference Ability to develop documentation, including standard operating procedures (SOPs) for complex technical solutions and processes, using enterprise tools such as Atlassian Confluence Experience supporting users in an enterprise-level system, showcasing your ability to resolve complex technical issues and deliver effective solutions Experience in designing, developing, and maintaining Ansible playbooks, roles, and modules Prior experience with a hyperconverged on-premises cloud platform such as Nutanix or VMware Experience with Windows 10/11 administration in an enterprise setting Experience with Red Hat 7, 8, and 9 in an enterprise environment Microsoft Active Directory for tasks like creating or updating users
Pay Transparency
The salary offered will be based on the selected candidate\'s qualifications - skills, education & experience - and the position level. $106,000 - $117,000
Application Deadline
The deadline to apply is October 31, 2025.
The Auria Team
Auria is a provider of solutions and software in support of complex Space, National Security, and Cyber missions of federal, international, and commercial customers. Headquartered in Colorado Springs, CO our success is built on the excellence of diverse teams advancing innovative systems and operational software to strengthen our customers\' missions. With a distinguished track record and a spirit of relentless pursuit, and R&D, we set the pace for progress and execute every mission with the utmost precision.
Benefits
Generous PTO package with yearly tenure increases Flex time provides you with the flexibility needed 6 Company-Paid Holidays + 5 Float days to use when you wish per year Up to 4% match on 401(k) employee contributions, employer and employee contributions immediately vested Up to $5,250 per year on Education and Certification Assistance Low-cost medical plans that include company-sponsored HSA No-cost life insurance Employee Assistance Program (EAP) And much more!
Equal Opportunity
Auria is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, veteran status, disability, or any other protected class.
#J-18808-Ljbffr