Highmark Health
Overview
Company :
Highmark Health Job Description : JOB SUMMARY CANDIDATE MUST BE US Citizen, Onshore (due to contractual/access requirements) Pittsburgh Location Requirement If the candidate is within 50 miles of either the Pgh or Camp Hill campuses then they are expected to be in the office on Tue/Wed/Thu – otherwise they will be fully remote. This role supports analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies. The analyst collaborates with customers to understand capability needs, gather project specifications, create business cases and cost analyses, translate high-level business needs into detailed requirements for new capabilities and change requests, analyze data to identify problems or opportunities, create and execute test cases, provide root cause analysis and corrective action plans, verify delivery of customer needs, and ensure quality delivery. The role also identifies, documents, and resolves risks, defects, and issues. It analyzes market trends for competitive insight and mentors junior analysts. It leads project teams or acts as SME on moderately complex projects with potential regulatory risk, customer service and financial impacts. Acts as the face to the customer and resolves very complex issues across multiple systems while understanding regulatory risk and business impacts. Requires advanced understanding of how changes impact end-to-end processes and multiple systems. ESSENTIAL RESPONSIBILITIES Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design. Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based on experience and need. Provide required business and/or subject matter expertise for project and production activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. Ensure compliance for required standards and approvals throughout the project lifecycle. Interface with business areas, customers, partners, vendors, technical staff and project teams to drive value and innovation, including cost-benefit analysis and evaluating solution options. Lead requirements testing activities (testing plan, scenarios, documentation, defect management) to minimize production defects and analyze results in relation to customer impacts. Communicate effectively with team members, customers, partners and management, conduct requirement walkthroughs and sprint reviews, report project status, support vendor solutions, and provide concise documentation. Provide thought leadership and strategic direction in Product and Technology Solutions. Other duties as assigned. EDUCATION Required Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field Substitutions None Preferred None EXPERIENCE Required 5 - 7 years in IS/IT Preferred Informatica IDQ/CDQ Data Profiling Informatica MDM match rule development Interactions with Data Owners/Data Stewards about data quality Informatica Customer 360 LICENSES AND CERTIFICATIONS Required None Preferred Information Technology Infrastructure Library (ITIL) The Open Framework Group (TOGAF) Six Sigma Project Management Professional (PMP) SKILLS Analytical Skills Problem-Solving Communication Skills Report Writing SQL Project Management Customer Service Leadership Agile Methodology Agile Project Management Language (Other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Travel regularly from the office to various work sites or from site-to-site Works primarily out of the office selling products/services (sales employees) Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement:
This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both HIPAA and all data security guidelines established within the Company’s Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct and applicable laws, rules, and policies. Pay Range Minimum: $67,500.00 Pay Range Maximum: $126,000.00 Note: Base pay is determined by qualifications, experience, and internal considerations. Salary ranges do not reflect geographic differentials. Highmark Health and its affiliates prohibit discrimination based on protected statuses and comply with applicable laws. For accessibility or accommodation requests, contact HR Services Online at HRServices@highmarkhealth.org Req ID: J265204
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Company :
Highmark Health Job Description : JOB SUMMARY CANDIDATE MUST BE US Citizen, Onshore (due to contractual/access requirements) Pittsburgh Location Requirement If the candidate is within 50 miles of either the Pgh or Camp Hill campuses then they are expected to be in the office on Tue/Wed/Thu – otherwise they will be fully remote. This role supports analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies. The analyst collaborates with customers to understand capability needs, gather project specifications, create business cases and cost analyses, translate high-level business needs into detailed requirements for new capabilities and change requests, analyze data to identify problems or opportunities, create and execute test cases, provide root cause analysis and corrective action plans, verify delivery of customer needs, and ensure quality delivery. The role also identifies, documents, and resolves risks, defects, and issues. It analyzes market trends for competitive insight and mentors junior analysts. It leads project teams or acts as SME on moderately complex projects with potential regulatory risk, customer service and financial impacts. Acts as the face to the customer and resolves very complex issues across multiple systems while understanding regulatory risk and business impacts. Requires advanced understanding of how changes impact end-to-end processes and multiple systems. ESSENTIAL RESPONSIBILITIES Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design. Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based on experience and need. Provide required business and/or subject matter expertise for project and production activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. Ensure compliance for required standards and approvals throughout the project lifecycle. Interface with business areas, customers, partners, vendors, technical staff and project teams to drive value and innovation, including cost-benefit analysis and evaluating solution options. Lead requirements testing activities (testing plan, scenarios, documentation, defect management) to minimize production defects and analyze results in relation to customer impacts. Communicate effectively with team members, customers, partners and management, conduct requirement walkthroughs and sprint reviews, report project status, support vendor solutions, and provide concise documentation. Provide thought leadership and strategic direction in Product and Technology Solutions. Other duties as assigned. EDUCATION Required Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field Substitutions None Preferred None EXPERIENCE Required 5 - 7 years in IS/IT Preferred Informatica IDQ/CDQ Data Profiling Informatica MDM match rule development Interactions with Data Owners/Data Stewards about data quality Informatica Customer 360 LICENSES AND CERTIFICATIONS Required None Preferred Information Technology Infrastructure Library (ITIL) The Open Framework Group (TOGAF) Six Sigma Project Management Professional (PMP) SKILLS Analytical Skills Problem-Solving Communication Skills Report Writing SQL Project Management Customer Service Leadership Agile Methodology Agile Project Management Language (Other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Travel regularly from the office to various work sites or from site-to-site Works primarily out of the office selling products/services (sales employees) Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement:
This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both HIPAA and all data security guidelines established within the Company’s Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct and applicable laws, rules, and policies. Pay Range Minimum: $67,500.00 Pay Range Maximum: $126,000.00 Note: Base pay is determined by qualifications, experience, and internal considerations. Salary ranges do not reflect geographic differentials. Highmark Health and its affiliates prohibit discrimination based on protected statuses and comply with applicable laws. For accessibility or accommodation requests, contact HR Services Online at HRServices@highmarkhealth.org Req ID: J265204
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