SHI International Corp.
Solutions Engineer - Enterprise at SHI International Corp.
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Solutions Engineer - Enterprise
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SHI International Corp. About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heart of SHI is our employees – all 6,000 of them. Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits for peace of mind for you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces. This is a remote position required to reside in the surrounding New Jersey, New York City, or Philadelphia area to support business needs as determined by SHI management. Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. Design and propose tailored infrastructure solutions that align with customers’ business objectives. Build and maintain technical relationships with OEMs and strategic partners; stay updated on the latest product information. Provide product training and technical education to the sales team and customers. Act as a trusted IT advisor for customers, partnering with Field Account Executives. Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. Develop solutions that fit customers’ needs and budgets through strategic planning. Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies Presenting: Design and deliver engaging presentations, adapting to audience and context. Negotiation: Proactively seek opportunities, initiate discussions, and contribute to conflict resolution. Communication: Effectively convey complex ideas to diverse audiences; facilitate cross-team communication. Detail-Oriented: Manage complex tasks, identify errors, and ensure quality and accuracy. Organization: Coordinate multiple projects and tasks with effective use of tools. Follow-Up: Identify tasks needing follow-up and drive efficient workflows. Problem-Solving: Identify potential problems and contribute to innovative solutions. Relationship Building: Expand networks and foster collaboration. Documentation: Develop documentation standards to support operational efficiency. Results Orientation: Set and achieve challenging goals with a track record of results. Skill Level Requirements Experience in complex Data Center sales opportunities (Intermediate). Ability to design data center infrastructures including hybrid cloud, hyper-converged, SDDC, IaaS/PaaS, automation, containerization, and DC management platforms (Intermediate). Strong knowledge of virtualization technologies, hypervisors, server virtualization, SDC, containerization, and automation (Intermediate). Ability to effectively communicate and sell complex technical products by understanding customer needs and articulating value (Intermediate). Expertise in mainstream technologies: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix (Intermediate). Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, clustering) (Intermediate). Other Requirements Bachelor’s Degree or relevant work experience required. 3-5 years of experience in a similar role. Ability to travel to SHI, partner, and customer events. Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix. Base salary range: $112,000 – $182,000. Estimated OTE (base plus bonus): $160,000 - $260,000. Compensation varies by knowledge, skills, experience, market location, and other factors. Benefits may include medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity
– M/F/Disability/Protected Veteran Status
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Join to apply for the
Solutions Engineer - Enterprise
role at
SHI International Corp. About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. The heart of SHI is our employees – all 6,000 of them. Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits for peace of mind for you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces. This is a remote position required to reside in the surrounding New Jersey, New York City, or Philadelphia area to support business needs as determined by SHI management. Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. Design and propose tailored infrastructure solutions that align with customers’ business objectives. Build and maintain technical relationships with OEMs and strategic partners; stay updated on the latest product information. Provide product training and technical education to the sales team and customers. Act as a trusted IT advisor for customers, partnering with Field Account Executives. Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. Develop solutions that fit customers’ needs and budgets through strategic planning. Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies Presenting: Design and deliver engaging presentations, adapting to audience and context. Negotiation: Proactively seek opportunities, initiate discussions, and contribute to conflict resolution. Communication: Effectively convey complex ideas to diverse audiences; facilitate cross-team communication. Detail-Oriented: Manage complex tasks, identify errors, and ensure quality and accuracy. Organization: Coordinate multiple projects and tasks with effective use of tools. Follow-Up: Identify tasks needing follow-up and drive efficient workflows. Problem-Solving: Identify potential problems and contribute to innovative solutions. Relationship Building: Expand networks and foster collaboration. Documentation: Develop documentation standards to support operational efficiency. Results Orientation: Set and achieve challenging goals with a track record of results. Skill Level Requirements Experience in complex Data Center sales opportunities (Intermediate). Ability to design data center infrastructures including hybrid cloud, hyper-converged, SDDC, IaaS/PaaS, automation, containerization, and DC management platforms (Intermediate). Strong knowledge of virtualization technologies, hypervisors, server virtualization, SDC, containerization, and automation (Intermediate). Ability to effectively communicate and sell complex technical products by understanding customer needs and articulating value (Intermediate). Expertise in mainstream technologies: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix (Intermediate). Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, clustering) (Intermediate). Other Requirements Bachelor’s Degree or relevant work experience required. 3-5 years of experience in a similar role. Ability to travel to SHI, partner, and customer events. Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix. Base salary range: $112,000 – $182,000. Estimated OTE (base plus bonus): $160,000 - $260,000. Compensation varies by knowledge, skills, experience, market location, and other factors. Benefits may include medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity
– M/F/Disability/Protected Veteran Status
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