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SHI International Corp.

Solutions Engineer - Strategic

SHI International Corp., Hartford, Connecticut, United States

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Solutions Engineer - Strategic

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SHI International Corp.

SHI International Corp. has helped organizations change the world through technology. With over 17,000 organizations worldwide, we are a $15 billion global provider of IT solutions and services. Our commitment to employee development and diversity is a core part of our culture.

Benefits

Our commitment to diversity as the largest minority‑ and woman‑owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to support you and your family.

World‑class facilities and the technology you need to thrive—at our offices or yours.

Job Summary The Strategic Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. Responsibilities include building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces.

Role Description

Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.

Design and propose tailored infrastructure solutions that meet customers’ business objectives.

Build and maintain technical relationships with OEMs and strategic partners.

Provide product training and technical education to the sales team and customers.

Act as a trusted IT advisor for customers, partnering with Field Account Executives.

Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.

Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.

Develop solutions that fit customers’ needs and budgets through strategic planning.

Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs.

Educate and develop sales teams on technical selling, product training, services, and technology trends.

Behaviors and Competencies

Presenting: Design and deliver engaging presentations.

Negotiation: Seek negotiation opportunities and contribute to conflict resolution.

Communication: Effectively communicate complex ideas to diverse audiences.

Detail‑Oriented: Manage complex tasks and ensure quality.

Organization: Coordinate multiple projects and delegate tasks.

Follow‑Up: Identify tasks needing follow‑up and initiate actions.

Problem‑Solving: Proactively identify problems and propose solutions.

Relationship Building: Expand networks and collaborate.

Documentation: Develop documentation standards and support operational efficiency.

Results Orientation: Set challenging goals and lead teams to achieve them.

Skill Level Requirements

Intermediate experience with complex Data Center sales opportunities.

Intermediate knowledge of hybrid cloud, hyper‑converged, software‑defined data center, automation, containerization, and data center management platforms.

Intermediate expertise in virtualization technologies, hypervisors, and automation.

Intermediate ability to communicate and sell complex technical products or services.

Intermediate expertise in mainstream technologies (Dell, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix).

Intermediate experience with Disaster Recovery, Business Continuity, and high‑availability solutions.

Other Requirements

Completed Bachelor’s Degree or relevant work experience.

3‑5 years of experience in a similar role.

Ability to travel to SHI, partner, and customer events.

Advanced certification in one or more mainstream technologies is preferred (Dell, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix).

Compensation The estimated annual pay range for this position is $160,000 – $260,000, which includes a base salary and bonus. Benefits may include medical, vision, dental, 401(k), flexible spending, and more.

Equal Employment Opportunity Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.

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