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Busey

Business Applications Commercial Loan Administrator I

Busey, Chicago, Illinois, United States

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Business Applications Commercial Loan Administrator I

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Busey . Position Summary: The Business Applications Commercial Loan Administrator I understands Commercial Lending processes and technology, and is responsible for providing system administration, technical guidance, and support services within the Bank’s Business Applications team. This role works with internal stakeholders and third-party vendors to develop, implement, and maintain solutions ensuring efficient and effective processes with minimal customer and user disruption. The position supports our users to deploy new products and software solutions efficiently in their production environment in alignment with the organization’s strategic needs. Responsibilities

Perform basic administration of the nCino platform and security settings, including monitoring alerts and changes from Salesforce and nCino. Analyze, plan, test, and implement related projects and tasks. Understand nCino business rules, forms, tools, users, permission sets, groups, profiles, objects and fields, and roles. Manage nCino enhancements. Create, update, and manage nCino support cases, researching documentation, clearly defining issues, and working toward resolution. Provide support for internal users and educate business units on new nCino features. Support platforms such as Salesforce, nCino, Jack Henry Xperience, and other applications as needed. Perform system installations and maintain parameter configurations for Commercial Lending platforms; troubleshoot and resolve software problems and performance issues. Analyze business processes by documenting issues, identifying trends, and recommending solutions to streamline processes through improvement and automation strategies. Partner with Lines of Business to identify opportunities for improvements and enhancements. Develop and maintain trusted relationships with employees, clients, and vendors; serve as a liaison between Business Units and support additional systems and projects as needed. Leverage existing and third-party technology to support effective and efficient lending processes. Design, document, and implement solutions by creating or modifying system workflows, dashboards, and reports to improve data quality, process integrity, and productivity. Create and maintain Commercial Lending system end-user setups and permissions. Identify and communicate risks related to process and configuration changes; analyze requirements and develop solutions. Ensure change control and operations procedures are followed for production updates. Identify third-party integration opportunities to lending systems, bank core, and supporting systems; troubleshoot and resolve issues with existing interfaces. Education & Experience

Knowledge Of: Office automation equipment and software; proficiency with Microsoft Word, Excel, and Outlook. General understanding of commercial lending systems and financial services, including CRE, C&I, Construction lending, and basic knowledge of SBA and consumer lending. Lending policies, workflows and technologies; data mining and statistical analysis; ability to understand complex business and technical concepts; strong organizational skills. Abilities

Demonstrate strong communication, presentation, and technical writing skills; clear written and verbal communication across all team levels. Support upgrades and implementation during non-business hours; attention to detail and problem-solving agility. Education And Training

Bachelor’s degree (or equivalent combination of education and/or work experience) preferred. Minimum 1-2 years’ experience administering nCino LOS for a medium to large user base (200 – 499 users); ability to interpret and adjust system configurations (rules, triggers, forms, workflows). 1+ years Salesforce (FSC preferred) or nCino administration experience; Lightning Experience configuration a plus. nCino Administrator certification preferred. Project implementation and solution engineering experience. Compensation And Benefits

Salary offered is based on factors including duties, qualifications, experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. Base Pay Range: $51,000.00 - $72,000.00 Busey provides a competitive Total Rewards package including 401(k) match, profit sharing, employee stock purchase plan, PTO, medical, dental, vision, life insurance, long-term disability, voluntary life, wellness incentives, and an employee assistance program. Eligible associates may have access to pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity

Busey values a diverse and inclusive workplace and is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment. Unsolicited Resumes

Busey Bank does not accept liability for fees for resumes from recruiters or agencies without a binding written recruitment agreement. Busey may consider any candidate submitted by an Agency and reserves the right to hire those candidates without financial obligation to the Agency unless an Agreement exists. Agencies are requested not to contact associates with recruiting inquiries or resumes. Job Details

Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at Busey by 2x.

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