Milwaukee Succeeds
Clinical Manager Nurse Practitioner or Physician Assistant
Milwaukee Succeeds, Milwaukee, Wisconsin, United States, 53244
Overview
Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra's medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Hours: Monday-Friday 9am-6pm Scope of Practice: Occupational Health + Urgent Care Responsibilities
Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular basis to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through leadership; uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement "best practice patterns" Interacts with outcome assurance to ensure cases are managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Committed to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy in completing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Manages time, prioritizes and multi-tasks in a busy environment Adapts to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Delivers quality care in a busy clinical environment Takes action to assist in other areas to ensure an excellent patient experience Seeks opportunities for additional clinical training and self-development Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs to act accordingly Produces personal excellence and understands how daily work contributes to center operation Holds self and others accountable and assists others to achieve results This job description is not designed to cover every possible activity and may change at any time with or without notice. Qualifications
Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physician assistant in the state where employed and must maintain licensure throughout employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Decision making and problem-solving skills to identify key facts and propose quality solutions Excellent customer service and professionalism Ability to handle confidential information (HIPAA/PHI) per laws and policies Knowledge of occupational medicine requirements (state-specific) and clinical operations Knowledge of workers’ compensation and clinical processes for quality care Strong communication, continuing medical education, leadership, and accountability Experience with minor trauma and orthopedic injuries Ability to diagnose and treat human injuries; effective verbal communication Active listening, documentation skills, and service-oriented mindset Benefits
Many clinics offer M-F, 8 to 5, no nights, no weekends, no holidays, no call Competitive base salary with annual merit increase Monthly Stipend; Monthly RVU Bonus; Quarterly Quality Care Bonus Generous PTO: 24 days/year with rollover; 5 days CME time; 6 paid holidays Medical malpractice coverage; licensure/certifications/memberships reimbursements 401(k) with employer match; Tuition reimbursement Medical/Vision/Prescription/Dental; Life/Disability; Colleague referral program Opportunities to teach residents and students; Occupational Medicine training Supplemental health benefits; Pre-tax FSA options Concentra CME courses; Occupational Health University; Leadership development Relocation assistance where applicable; Identity theft services; Discount programs Advancement opportunities locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will provide reasonable accommodation for applicants with disabilities during the application or interview process and to perform essential job functions. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status in accordance with federal law. Concentra complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
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Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra's medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Hours: Monday-Friday 9am-6pm Scope of Practice: Occupational Health + Urgent Care Responsibilities
Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular basis to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through leadership; uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement "best practice patterns" Interacts with outcome assurance to ensure cases are managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Committed to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy in completing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Manages time, prioritizes and multi-tasks in a busy environment Adapts to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Delivers quality care in a busy clinical environment Takes action to assist in other areas to ensure an excellent patient experience Seeks opportunities for additional clinical training and self-development Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs to act accordingly Produces personal excellence and understands how daily work contributes to center operation Holds self and others accountable and assists others to achieve results This job description is not designed to cover every possible activity and may change at any time with or without notice. Qualifications
Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physician assistant in the state where employed and must maintain licensure throughout employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Decision making and problem-solving skills to identify key facts and propose quality solutions Excellent customer service and professionalism Ability to handle confidential information (HIPAA/PHI) per laws and policies Knowledge of occupational medicine requirements (state-specific) and clinical operations Knowledge of workers’ compensation and clinical processes for quality care Strong communication, continuing medical education, leadership, and accountability Experience with minor trauma and orthopedic injuries Ability to diagnose and treat human injuries; effective verbal communication Active listening, documentation skills, and service-oriented mindset Benefits
Many clinics offer M-F, 8 to 5, no nights, no weekends, no holidays, no call Competitive base salary with annual merit increase Monthly Stipend; Monthly RVU Bonus; Quarterly Quality Care Bonus Generous PTO: 24 days/year with rollover; 5 days CME time; 6 paid holidays Medical malpractice coverage; licensure/certifications/memberships reimbursements 401(k) with employer match; Tuition reimbursement Medical/Vision/Prescription/Dental; Life/Disability; Colleague referral program Opportunities to teach residents and students; Occupational Medicine training Supplemental health benefits; Pre-tax FSA options Concentra CME courses; Occupational Health University; Leadership development Relocation assistance where applicable; Identity theft services; Discount programs Advancement opportunities locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will provide reasonable accommodation for applicants with disabilities during the application or interview process and to perform essential job functions. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status in accordance with federal law. Concentra complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
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