Oak View Group
Group Experiences and Marketing Manager | Full-Time | Cross Insurance Arena
Oak View Group, Portland, Maine, us, 04122
Overview
Group Experiences and Marketing Manager | Full-Time | Cross Insurance Arena at Oak View Group. The Group Experience and Marketing Manager will sell and service new and existing groups, generate new leads, and execute group ticket campaigns for Cross Insurance Arena family shows and sporting events. They will assist the Director of Marketing in the planning and implementation of marketing campaigns including social media, advertising, promotions, and grassroots efforts. This position offers an annual salary of $45,000-$50,000 and remains open until November 28, 2025.
Responsibilities
Works closely with the Director of Marketing in the sales and marketing efforts for events and the venue
Leads the Group Sales department in maximizing ticket revenue through the promotion of select family shows and sporting events
Maintains professional relationships and superior customer service
Generates new business opportunities for Group Sales department using call blocks, networking, and social selling
Manages Salesforce CRM database and tracks sales through reports and recaps
Works closely with the Box Office to reserve and process Group Sales ticket orders
Develops and executes community grassroots promotions, fan experience ticket packages, and day of event activities
Achieves or exceeds assigned sales goals
Works with promoters on sales plans and settlements
Continues the development and creation of new revenue streams to maximize ticket sales such as third party partnerships
Assists Director of Marketing with projects involving market research and digital strategy
Assists in the creation of promotional materials using various graphic design and publishing programs
Creates and disseminates e-marketing campaigns utilizing Ticketmaster Engage
Develops content and manages the facility’s social media outlets and website
Coordinates marketing efforts between promoters, artist management, local media, and sponsors as required
Participates in the development and implementation of annual marketing goals, objectives, policies and priorities
Ability to work nights, weekends, and holidays as dictated with event schedules
Performs other duties and responsibilities as assigned
Qualifications
Bachelor’s degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field
Minimum of three (3) years of experience in sales and/or marketing preferably with an arena, convention center, hotel, or other similar public assembly facility
Experience in ticketing or event planning is preferred
Experience in Adobe Photoshop and graphic design is preferred
Excellent verbal and written communication skills in the English language
Ability to work as part of a team and independently with minimal supervision
Strong customer service and interpersonal skills
Ability to prioritize and handle multiple assignments efficiently and effectively under strict deadlines
Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
Ability to travel as required
About The Venue The 6,200 seat Cross Insurance Arena is a multi-purpose entertainment and sports facility that hosts a wide variety of family shows, concerts, trade shows, and sporting events. Built in 1977, and renovated in 2012, it is also the home arena for the Maine Mariners of the ECHL.
Benefits Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Responsibilities
Works closely with the Director of Marketing in the sales and marketing efforts for events and the venue
Leads the Group Sales department in maximizing ticket revenue through the promotion of select family shows and sporting events
Maintains professional relationships and superior customer service
Generates new business opportunities for Group Sales department using call blocks, networking, and social selling
Manages Salesforce CRM database and tracks sales through reports and recaps
Works closely with the Box Office to reserve and process Group Sales ticket orders
Develops and executes community grassroots promotions, fan experience ticket packages, and day of event activities
Achieves or exceeds assigned sales goals
Works with promoters on sales plans and settlements
Continues the development and creation of new revenue streams to maximize ticket sales such as third party partnerships
Assists Director of Marketing with projects involving market research and digital strategy
Assists in the creation of promotional materials using various graphic design and publishing programs
Creates and disseminates e-marketing campaigns utilizing Ticketmaster Engage
Develops content and manages the facility’s social media outlets and website
Coordinates marketing efforts between promoters, artist management, local media, and sponsors as required
Participates in the development and implementation of annual marketing goals, objectives, policies and priorities
Ability to work nights, weekends, and holidays as dictated with event schedules
Performs other duties and responsibilities as assigned
Qualifications
Bachelor’s degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field
Minimum of three (3) years of experience in sales and/or marketing preferably with an arena, convention center, hotel, or other similar public assembly facility
Experience in ticketing or event planning is preferred
Experience in Adobe Photoshop and graphic design is preferred
Excellent verbal and written communication skills in the English language
Ability to work as part of a team and independently with minimal supervision
Strong customer service and interpersonal skills
Ability to prioritize and handle multiple assignments efficiently and effectively under strict deadlines
Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
Ability to travel as required
About The Venue The 6,200 seat Cross Insurance Arena is a multi-purpose entertainment and sports facility that hosts a wide variety of family shows, concerts, trade shows, and sporting events. Built in 1977, and renovated in 2012, it is also the home arena for the Maine Mariners of the ECHL.
Benefits Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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