Crawford & Company
Join to apply for the
Sr Risk Analyst
role at
Crawford & Company . Overview
Under the direction of the Risk Technical Services National Manager/Team Manager, the role provides quality claims supervisory services and statistical data controls to the client or risk over field branch offices. Responsibilities include claim supervision of field adjusters, reserve controls, data corrections and reviews to ensure accuracy, claim file reviews and audits, litigation management and rehabilitation evaluation, and claim payment authorization. Assist the Risk Technical Service (RTC) National Manager/Team Manager in maintenance of assigned accounts, serving as corporate claim liaison between branch offices and client. Participate in the development of new accounts. Responsibilities
Review reportable claim files to ensure proper investigation. Review non-reportable file statistics via claim status sheets or other audit methods for proper data entry and collection. Evaluate claims from a legal, medical, and financial standpoint. Manage litigation by directing and supervising work on claim files by defense counsel. Provide first-line supervision in support of same at branch level. Ensure field offices report on claims reserved above authority levels in compliance with service standards and client requirements. Evaluate and authorize claims payments on reportable files. Troubleshoot coding errors. Review reporting level assignments within a reasonable time period. Review own diary in accordance with RTC service standards. Outline necessary investigations on assignments; coordinate with client and RTC Manager/Team Manager investigation procedures to be used by branches. Interpret and evaluate investigative material provided by branch, defense counsel, medical and technical services. Monitor and validate client data, selected claim listings, reserve exception reports, and client loss runs. Approve outgoing mail. Construct and maintain reference material. Assist in field branch office inspections. Assist Regional Directors and National Account Executives in transmitting and implementing client changes to programs. Retrieve files for audit purposes. Resolve coverage questions with clients. Carry out plans, programs and overall controls within the contract to client satisfaction. Coordinate and consult with client on claim activity; review client reserves on reportable cases. Handle client complaints quickly and efficiently. Present adverse circumstances on a claim to client in an acceptable manner. Attend industry functions and uphold and project the professional image of the company to the industry. Comply with regulatory and licensing laws. Attend conferences and seminars and continue educational pursuits as part of self development. Uphold the “Statement of Principles” as adopted by applicable professional bodies, and additional ethical standards of Crawford & Company. Be available upon request of Manager, Team Manager, Regionals, or clients to accept additional responsibilities when necessary. Qualifications
Education equivalent to a college degree or the equivalent in related work experience. Five years of experience as an adjuster or claim supervisor in various coverages. Minimum of four years vocational preparation. Demonstrated ability to supervise the work of others. Demonstrates effective and diplomatic oral and written communication skills, and promotes a favorable company image to the public. About Us
Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. By helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Our total compensation plans provide each of our employees with more than just a great salary. Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V. Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Insurance Referrals increase your chances of interviewing at Crawford & Company by 2x Sign in to set job alerts for “Senior Risk Analyst” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Sr Risk Analyst
role at
Crawford & Company . Overview
Under the direction of the Risk Technical Services National Manager/Team Manager, the role provides quality claims supervisory services and statistical data controls to the client or risk over field branch offices. Responsibilities include claim supervision of field adjusters, reserve controls, data corrections and reviews to ensure accuracy, claim file reviews and audits, litigation management and rehabilitation evaluation, and claim payment authorization. Assist the Risk Technical Service (RTC) National Manager/Team Manager in maintenance of assigned accounts, serving as corporate claim liaison between branch offices and client. Participate in the development of new accounts. Responsibilities
Review reportable claim files to ensure proper investigation. Review non-reportable file statistics via claim status sheets or other audit methods for proper data entry and collection. Evaluate claims from a legal, medical, and financial standpoint. Manage litigation by directing and supervising work on claim files by defense counsel. Provide first-line supervision in support of same at branch level. Ensure field offices report on claims reserved above authority levels in compliance with service standards and client requirements. Evaluate and authorize claims payments on reportable files. Troubleshoot coding errors. Review reporting level assignments within a reasonable time period. Review own diary in accordance with RTC service standards. Outline necessary investigations on assignments; coordinate with client and RTC Manager/Team Manager investigation procedures to be used by branches. Interpret and evaluate investigative material provided by branch, defense counsel, medical and technical services. Monitor and validate client data, selected claim listings, reserve exception reports, and client loss runs. Approve outgoing mail. Construct and maintain reference material. Assist in field branch office inspections. Assist Regional Directors and National Account Executives in transmitting and implementing client changes to programs. Retrieve files for audit purposes. Resolve coverage questions with clients. Carry out plans, programs and overall controls within the contract to client satisfaction. Coordinate and consult with client on claim activity; review client reserves on reportable cases. Handle client complaints quickly and efficiently. Present adverse circumstances on a claim to client in an acceptable manner. Attend industry functions and uphold and project the professional image of the company to the industry. Comply with regulatory and licensing laws. Attend conferences and seminars and continue educational pursuits as part of self development. Uphold the “Statement of Principles” as adopted by applicable professional bodies, and additional ethical standards of Crawford & Company. Be available upon request of Manager, Team Manager, Regionals, or clients to accept additional responsibilities when necessary. Qualifications
Education equivalent to a college degree or the equivalent in related work experience. Five years of experience as an adjuster or claim supervisor in various coverages. Minimum of four years vocational preparation. Demonstrated ability to supervise the work of others. Demonstrates effective and diplomatic oral and written communication skills, and promotes a favorable company image to the public. About Us
Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. By helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Our total compensation plans provide each of our employees with more than just a great salary. Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V. Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industries: Insurance Referrals increase your chances of interviewing at Crawford & Company by 2x Sign in to set job alerts for “Senior Risk Analyst” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr