Bounce
Join to apply for the
Collection Manager
role at
Bounce 3 weeks ago Be among the first 25 applicants Join to apply for the
Collection Manager
role at
Bounce Description
We are seeking a Description
We are seeking a
Collection Manager
to join our growing office in Rochester, NY. This is an exciting opportunity for a highly motivated professional who is eager to support solutions-based relationships with customers and align with Bounce's company values.
About Us
Bounce is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved. With a team based in Tel Aviv, Israel, and Rochester, New York, we have been growing rapidly, supporting hundreds of thousands of consumers on their journey to financial resilience and building partnerships with top creditors and fintech companies.
How You’ll Spend Your Time
As a Collection Manager, you will be responsible for overseeing the day-to-day operations of our collections teams, ensuring the efficient recovery of outstanding debts while maintaining a high level of professionalism and compliance. Your leadership skills, industry knowledge, and ability to motivate and guide a team will be essential in driving our agency’s success and maintaining client satisfaction.
Requirements
High school diploma or equivalent. A bachelor’s degree in business administration or a related field is preferred. Proven experience in a supervisory role within the debt collection industry, demonstrating a track record of successful team management and collections performance. In-depth knowledge of debt collection laws, regulations, and industry practices, with a commitment to ethical and compliant collections practices. Strong leadership and coaching skills, with the ability to motivate and develop a team to achieve targets and exceed expectations. Excellent communication and interpersonal skills to effectively interact with team members, clients, and external stakeholders. Analytical mindset with the ability to analyze data, identify trends, and implement strategies to improve collection results. Proficiency in using collection management systems and other relevant software tools. Strong problem-solving abilities and the capacity to handle difficult and sensitive customer situations. Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances. Professionalism, integrity, and a commitment to maintaining confidentiality and protecting customer information.
What We Offer
We offer a competitive salary & bonus plan, comprehensive benefits and opportunities for professional growth and advancement. If you possess the required skills and experience, we invite you to apply by submitting your resume and outlining your qualifications and achievements. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Referrals increase your chances of interviewing at Bounce by 2x Get notified about new Collections Manager jobs in
Rochester, NY . Victor, NY $78,586.00-$112,226.00 1 week ago Tax Services Senior Manager - FSO - Fiduciary Trust Estate Advisory Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Collection Manager
role at
Bounce 3 weeks ago Be among the first 25 applicants Join to apply for the
Collection Manager
role at
Bounce Description
We are seeking a Description
We are seeking a
Collection Manager
to join our growing office in Rochester, NY. This is an exciting opportunity for a highly motivated professional who is eager to support solutions-based relationships with customers and align with Bounce's company values.
About Us
Bounce is a fintech startup revolutionizing debt recovery for consumers and creditors with our best-in-class product. By leveraging the power of AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved. With a team based in Tel Aviv, Israel, and Rochester, New York, we have been growing rapidly, supporting hundreds of thousands of consumers on their journey to financial resilience and building partnerships with top creditors and fintech companies.
How You’ll Spend Your Time
As a Collection Manager, you will be responsible for overseeing the day-to-day operations of our collections teams, ensuring the efficient recovery of outstanding debts while maintaining a high level of professionalism and compliance. Your leadership skills, industry knowledge, and ability to motivate and guide a team will be essential in driving our agency’s success and maintaining client satisfaction.
Requirements
High school diploma or equivalent. A bachelor’s degree in business administration or a related field is preferred. Proven experience in a supervisory role within the debt collection industry, demonstrating a track record of successful team management and collections performance. In-depth knowledge of debt collection laws, regulations, and industry practices, with a commitment to ethical and compliant collections practices. Strong leadership and coaching skills, with the ability to motivate and develop a team to achieve targets and exceed expectations. Excellent communication and interpersonal skills to effectively interact with team members, clients, and external stakeholders. Analytical mindset with the ability to analyze data, identify trends, and implement strategies to improve collection results. Proficiency in using collection management systems and other relevant software tools. Strong problem-solving abilities and the capacity to handle difficult and sensitive customer situations. Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances. Professionalism, integrity, and a commitment to maintaining confidentiality and protecting customer information.
What We Offer
We offer a competitive salary & bonus plan, comprehensive benefits and opportunities for professional growth and advancement. If you possess the required skills and experience, we invite you to apply by submitting your resume and outlining your qualifications and achievements. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Referrals increase your chances of interviewing at Bounce by 2x Get notified about new Collections Manager jobs in
Rochester, NY . Victor, NY $78,586.00-$112,226.00 1 week ago Tax Services Senior Manager - FSO - Fiduciary Trust Estate Advisory Services
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr