Vericast
Receivables Risk & Recovery Specialist (Hybrid)
Vericast, San Antonio, Texas, United States, 78208
Receivables Risk & Recovery Specialist (Hybrid)
Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. This is a hybrid position. We are looking for candidates who are comfortable and available to come in to our office at 15955 La Cantera Pkwy San Antonio, TX 78256 2-3 days per week. Mondays and Fridays are work from home. The
Receivables Risk & Recovery Specialist
is responsible for managing and improving the company’s accounts receivable processes by ensuring timely collection of outstanding balances, resolving billing discrepancies, and minimizing bad debt exposure. Key Duties/Responsibilities
Develop and maintain reporting dashboards. Generate and deliver ad-hoc reports as requested by management to support strategic decision making. Ensure accuracy, timeliness, and clarity in all reporting outputs. Daily Collection Activities include initiating contact with clients to obtain payment status and resolve outstanding balances, responding promptly and professionally to all email and phone inquiries, and accurately documenting all collection activities in the ERP system. Follow up on unresolved issues and inquiries from Collections Management. Issue final demand letters and take proactive steps to minimize bad debt exposure. Bad Debt Monitoring involves monitoring accounts for early signs of delinquency and taking preventive action to reduce bad debt exposure, collaborating with Sales and other internal teams to escalate and resolve persistent payment issues, and developing and following bankruptcy process and ensuring proper closure of outstanding balances. Take ownership of resolving complex or high-risk past-due accounts through detailed investigation and analysis. Identify and correct issues such as misapplied payments, invoicing errors, or system discrepancies. Partner with primary collectors to leverage existing client relationships for faster resolution. Qualifications
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (Preferred) 2+ years of experience in collections, accounts receivable, or credit analysis Experience working with ERP systems (e.g., SAP, Oracle, NetSuite) Proficiency in Microsoft Excel and other reporting tools Strong understanding of accounting principles and collection practices Strong analytical and problem-solving abilities High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Customer service orientation with a professional demeanor Effective negotiation and conflict resolution skills Team player with a collaborative mindset Base Salary: $50,000-$60,000. Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law.
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Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. This is a hybrid position. We are looking for candidates who are comfortable and available to come in to our office at 15955 La Cantera Pkwy San Antonio, TX 78256 2-3 days per week. Mondays and Fridays are work from home. The
Receivables Risk & Recovery Specialist
is responsible for managing and improving the company’s accounts receivable processes by ensuring timely collection of outstanding balances, resolving billing discrepancies, and minimizing bad debt exposure. Key Duties/Responsibilities
Develop and maintain reporting dashboards. Generate and deliver ad-hoc reports as requested by management to support strategic decision making. Ensure accuracy, timeliness, and clarity in all reporting outputs. Daily Collection Activities include initiating contact with clients to obtain payment status and resolve outstanding balances, responding promptly and professionally to all email and phone inquiries, and accurately documenting all collection activities in the ERP system. Follow up on unresolved issues and inquiries from Collections Management. Issue final demand letters and take proactive steps to minimize bad debt exposure. Bad Debt Monitoring involves monitoring accounts for early signs of delinquency and taking preventive action to reduce bad debt exposure, collaborating with Sales and other internal teams to escalate and resolve persistent payment issues, and developing and following bankruptcy process and ensuring proper closure of outstanding balances. Take ownership of resolving complex or high-risk past-due accounts through detailed investigation and analysis. Identify and correct issues such as misapplied payments, invoicing errors, or system discrepancies. Partner with primary collectors to leverage existing client relationships for faster resolution. Qualifications
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (Preferred) 2+ years of experience in collections, accounts receivable, or credit analysis Experience working with ERP systems (e.g., SAP, Oracle, NetSuite) Proficiency in Microsoft Excel and other reporting tools Strong understanding of accounting principles and collection practices Strong analytical and problem-solving abilities High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Customer service orientation with a professional demeanor Effective negotiation and conflict resolution skills Team player with a collaborative mindset Base Salary: $50,000-$60,000. Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law.
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