Bank of America
Sr. Business Control Specialist
Bank of America, Charlotte, North Carolina, United States, 28245
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Responsibilities:
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Skills: Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Required Skills Ability to develop and maintain strong business partnerships (including ability to interact and communicate equally within all levels of the organization)
Strong project management skills, attention to detail and ability to drive projects to conclusion
Ability to navigate in a highly complex organization and operate effectively in changing environments
Excellent written and oral communication
Time Management and organizational skills, ability to juggle multiple projects with competing deliverable schedule
Self-Starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
Desired Skills Good understanding of MVSO processes
Business Controls operational knowledge
Proficiency in using MS Word, EXCEL and PowerPoint
Preferably, sound understanding of financial regulatory agencies and regulatory oversight and supervision
Shift: 1st shift (United States of America)
Hours Per Week: 40 #J-18808-Ljbffr
Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
Performs QA activities including executing on controls, managing cases, and reporting results
Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
Skills: Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Required Skills Ability to develop and maintain strong business partnerships (including ability to interact and communicate equally within all levels of the organization)
Strong project management skills, attention to detail and ability to drive projects to conclusion
Ability to navigate in a highly complex organization and operate effectively in changing environments
Excellent written and oral communication
Time Management and organizational skills, ability to juggle multiple projects with competing deliverable schedule
Self-Starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
Desired Skills Good understanding of MVSO processes
Business Controls operational knowledge
Proficiency in using MS Word, EXCEL and PowerPoint
Preferably, sound understanding of financial regulatory agencies and regulatory oversight and supervision
Shift: 1st shift (United States of America)
Hours Per Week: 40 #J-18808-Ljbffr