Technical Trainer

The Technical Trainer at Central New Mexico Community College (CNM) develops and delivers both instructor-led and self-paced training for new systems, and new features to faculty and staff. You will conduct research, testing, and documentation of new technologies and provide onboarding training to new employees. The Technical Trainer helps ensure that employees have the knowledge required to use our technologies within the college environment. Compensation : $48,007 - $60,008 Limited Term End Date : 12-31-2027 Responsibilities : Conduct technical training programs which includes presentations and webinars. Assess training needs and certification requirements. Deploy training to targeted personnel. Prepare training material and classroom agenda. Provide end-users training for client. Create instructor materials (course outlines, background material, instructional materials, and training aids). Help design computer-based and multimedia curriculum. Enhance technical instructional delivery and presentation skills. Work with other technical trainers in the subject matter, content, and course delivery techniques for assigned technical courses. Ensure the quality and consistency of course content throughout a course life cycle. Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Ensure data integrity within the Learning Management System. Identify appropriate metrics and measures are in place to evaluate effectiveness and identify improvement opportunities. Develop tracking and communication protocols for coordination with Learning Management System. Performs other related duties as assigned. Minimum Qualifications : Bachelor's Degree OR Associate's degree AND Three (3) years of related experience Preferred Qualifications : Strong written and verbal communication skills Ability to create clear, user-friendly training materials and job aids, including technical documentation Proficiency with software and learning technologies Strong organizational skills and attention to detail Demonstrated ability to collaborate with diverse teams and audiences Experience developing training for system implementations Familiarity with student information systems (SIS); Workday Student experience preferred Train delivery experience in higher education settings Experience working in project-based environments Commitment to supporting and engaging diverse learners EEO Statement : As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

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