The Kraft Group & Affiliates
Food & Beverage Supervisor
The Kraft Group & Affiliates, Foxborough, Massachusetts, United States, 02085
3 months ago Be among the first 25 applicants
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Description
SUMMARY
The Concessions Supervisor oversees exceptional customer service at Gillette Stadium’s food and beverage assigned concourse locations and staff. Concessions include a variety of locations including: Beer Portables, Markets, and stands. A primary focus is to ensure exceptional customer service and that all alcohol sales policies are followed.
Duties And Responsibilities
Verify and monitor product inventories, before and during the event, to ensure they are maintained at the appropriate levels for service and sales objectives. Oversee the safe and responsible service of alcohol. Ensure proper food safety and sanitation practices are followed. Train and coach staff on basic food service operations. Oversee the assigned locations closing properly, timely and accurately with inventory control. Special projects and assignments as business dictates
Supervisory Responsibilities
This position will oversee assigned concessions locations on event day.
Skills And Qualifications
Foodservice management experience is not necessary, but preferred Maintain a positive and professional demeanor at all times Team oriented and strong customer service skills Organized and attentive to detail Strong verbal communication skills Ability to work in a fast-paced environment
PHYSICAL DEMANDS
Ability to stand or walk for long periods of time Ability to lift, carry 25lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps Ability to work on main concourse, upper concourse, or plaza area as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Densely populated on event day The noise level in the work environment is usually loud on event days Ability to work nights and weekends Position may require work in inclement weather to include heat, cold, rain, snow, and wind
CERTIFICATES, LICENSES, REGISTRATIONS
Serve Safe Certification or ability to obtain Serve Safe Certification. TEAMs Training Certification or ability to obtain TEAMs certification.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at The Kraft Group & Affiliates by 2x Restaurant Manager - Eastern Standard Kitchen and Drinks
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T2073)
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Restaurant Manager (FOH) -Stephanie's - BOS Logan Airport
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Catering / Special Events Supervisor - Xfinity Center, Mansfield, MA
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SUMMARY
The Concessions Supervisor oversees exceptional customer service at Gillette Stadium’s food and beverage assigned concourse locations and staff. Concessions include a variety of locations including: Beer Portables, Markets, and stands. A primary focus is to ensure exceptional customer service and that all alcohol sales policies are followed.
Duties And Responsibilities
Verify and monitor product inventories, before and during the event, to ensure they are maintained at the appropriate levels for service and sales objectives. Oversee the safe and responsible service of alcohol. Ensure proper food safety and sanitation practices are followed. Train and coach staff on basic food service operations. Oversee the assigned locations closing properly, timely and accurately with inventory control. Special projects and assignments as business dictates
Supervisory Responsibilities
This position will oversee assigned concessions locations on event day.
Skills And Qualifications
Foodservice management experience is not necessary, but preferred Maintain a positive and professional demeanor at all times Team oriented and strong customer service skills Organized and attentive to detail Strong verbal communication skills Ability to work in a fast-paced environment
PHYSICAL DEMANDS
Ability to stand or walk for long periods of time Ability to lift, carry 25lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps Ability to work on main concourse, upper concourse, or plaza area as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Densely populated on event day The noise level in the work environment is usually loud on event days Ability to work nights and weekends Position may require work in inclement weather to include heat, cold, rain, snow, and wind
CERTIFICATES, LICENSES, REGISTRATIONS
Serve Safe Certification or ability to obtain Serve Safe Certification. TEAMs Training Certification or ability to obtain TEAMs certification.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Part-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at The Kraft Group & Affiliates by 2x Restaurant Manager - Eastern Standard Kitchen and Drinks
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T2073)
Restaurant Floor Manager - FUTURE OPPORTUNITIES
Restaurant Manager (FOH) -Stephanie's - BOS Logan Airport
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T2258)
Catering / Special Events Supervisor - Xfinity Center, Mansfield, MA
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr