Merz Aesthetics
Sales Training, Senior Manager
Merz Aesthetics, Raleigh, North Carolina, United States, 27601
Overview
Senior Manager, Sales Training is responsible for developing and delivering impactful training programs that elevate the performance of the commercial sales force for device, skincare, and specialty roles. This includes leading new hire onboarding, designing ongoing training for tenured sales professionals, and partnering cross-functionally with Sales Leadership, Marketing, Medical Affairs, and Compliance to ensure training is accurate, engaging, rigorous, and strategically aligned. What You Will Do
Lead New Hire Onboarding & Field Readiness Own the end-to-end onboarding experience for new sales hires Develop structured learning paths including at-home study materials, virtual learning, on-site training classes, and field-based reinforcement Create a welcoming, high-energy environment that fosters excitement and connection to the company from day one Manage Training Logistics & Execution Oversee all aspects of training execution including timeline management, pre-training preparation, and post-training follow-up Ensure materials and supplies are ready for each session, coordinate guest speakers and internal facilitators, manage budget and expenses, and secure appropriate training spaces Maintain a high standard of professionalism and organization to ensure a positive learner experience Develop & Deliver Ongoing Sales Training Programs Design and facilitate new training content based on marketing initiatives, product or program launches, competitive positioning, or stakeholder requests Ensure content and delivery method are engaging, effective, and aligned with business needs Assess Training Needs & Measure Impact Conduct training assessments using performance data and feedback from key stakeholders, trainees, and regional field trainers Define learning objectives and evaluate training effectiveness to drive continuous improvement Collaborate Cross-Functionally Partner with marketing, sales leadership, medical affairs, and compliance to ensure training content is accurate, aligned, and strategically prioritized Translate field insights into actionable training updates Coach & Develop Sales Talent Support new hire sales reps through coaching, field rides, and skill-building sessions Develop and manage the regional field trainer program Drive Innovation in Learning & Content Delivery Experiment with new ideas and continuous improvement within brand and strategic constraints Implement modern learning tools such as e-learning, simulations, and microlearning Stay current on industry trends in aesthetics, sales, and adult learning to apply best practices Minimum Requirements
Bachelor's Degree in Business Administration or equivalent 5+ years of experience in Medical Sales or training 3-5 years of experience in Aesthetics Sales or Pharmaceuticals 3-5 years of process management experience with proven success in high-level project management Preferred Qualifications
Prior experience in aesthetics, especially Ultherapy Experience selling medical devices (capital or consumables) Background as a field sales trainer, course instructor, or learning facilitator with demonstrated success in coaching, mentoring, or developing others Technical & Functional Skills
Strong communication, interpersonal, and problem-resolution skills Highly proficient in Microsoft Suite Experience working with LMS systems and e-learning Seniority level
Mid-Senior level Employment type
Full-time Job function
Human Resources Pharmaceutical Manufacturing Location: Raleigh, NC
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Senior Manager, Sales Training is responsible for developing and delivering impactful training programs that elevate the performance of the commercial sales force for device, skincare, and specialty roles. This includes leading new hire onboarding, designing ongoing training for tenured sales professionals, and partnering cross-functionally with Sales Leadership, Marketing, Medical Affairs, and Compliance to ensure training is accurate, engaging, rigorous, and strategically aligned. What You Will Do
Lead New Hire Onboarding & Field Readiness Own the end-to-end onboarding experience for new sales hires Develop structured learning paths including at-home study materials, virtual learning, on-site training classes, and field-based reinforcement Create a welcoming, high-energy environment that fosters excitement and connection to the company from day one Manage Training Logistics & Execution Oversee all aspects of training execution including timeline management, pre-training preparation, and post-training follow-up Ensure materials and supplies are ready for each session, coordinate guest speakers and internal facilitators, manage budget and expenses, and secure appropriate training spaces Maintain a high standard of professionalism and organization to ensure a positive learner experience Develop & Deliver Ongoing Sales Training Programs Design and facilitate new training content based on marketing initiatives, product or program launches, competitive positioning, or stakeholder requests Ensure content and delivery method are engaging, effective, and aligned with business needs Assess Training Needs & Measure Impact Conduct training assessments using performance data and feedback from key stakeholders, trainees, and regional field trainers Define learning objectives and evaluate training effectiveness to drive continuous improvement Collaborate Cross-Functionally Partner with marketing, sales leadership, medical affairs, and compliance to ensure training content is accurate, aligned, and strategically prioritized Translate field insights into actionable training updates Coach & Develop Sales Talent Support new hire sales reps through coaching, field rides, and skill-building sessions Develop and manage the regional field trainer program Drive Innovation in Learning & Content Delivery Experiment with new ideas and continuous improvement within brand and strategic constraints Implement modern learning tools such as e-learning, simulations, and microlearning Stay current on industry trends in aesthetics, sales, and adult learning to apply best practices Minimum Requirements
Bachelor's Degree in Business Administration or equivalent 5+ years of experience in Medical Sales or training 3-5 years of experience in Aesthetics Sales or Pharmaceuticals 3-5 years of process management experience with proven success in high-level project management Preferred Qualifications
Prior experience in aesthetics, especially Ultherapy Experience selling medical devices (capital or consumables) Background as a field sales trainer, course instructor, or learning facilitator with demonstrated success in coaching, mentoring, or developing others Technical & Functional Skills
Strong communication, interpersonal, and problem-resolution skills Highly proficient in Microsoft Suite Experience working with LMS systems and e-learning Seniority level
Mid-Senior level Employment type
Full-time Job function
Human Resources Pharmaceutical Manufacturing Location: Raleigh, NC
#J-18808-Ljbffr