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Genesys

Senior Account Executive, Enterprise

Genesys, New York, New York, us, 10261

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Overview

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Senior Account Executive, Enterprise

role at

Genesys . Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together.

Key Responsibilities Deep understanding of the customer business environment.

Presents product information to prospects, customers, and partners.

Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.

Generates short-term results independently.

Collaboratively strategizes for solving deal-level challenges.

Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.

Accurately forecasts quarterly revenue and delivers on that revenue.

Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning with focus on new logo generation.

Support sales through calls and/or web-based presentations to manage product positioning and strategies.

Increase pipeline through demand generation and targeted campaigns to new logo accounts.

Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, and industry trends.

Articulate Genesys Enterprise based solutions to align with client requirements.

Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle.

Requirements 5+ years of sales experience (Cloud or SaaS based software sales a plus).

Proven ability to manage complex sales cycles, with a track record of successful revenue attainment.

Excellent communication/negotiating/closing skills with customers/prospects.

Aggressive with strong organizational skills and a self-starter.

Compensation

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $103,100.00 - $191,500.00

Benefits Medical, Dental, and Vision Insurance.

Telehealth coverage.

Flexible work schedules and work from home opportunities.

Development and career growth opportunities.

Open Time Off in addition to 10 paid holidays.

401(k) matching program.

Adoption Assistance.

Fertility treatments.

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. To learn more, visit www.genesys.com.

Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. This email is intended to support job seekers requesting accommodations.

Equal Opportunity

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development Industries: IT Services and IT Consulting and Software Development

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