City of Richmond
Overview
The Human Resources Department’s mission is to support our customers in accomplishing their missions by attracting and retaining a highly skilled and diversified workforce that is compensated and rewarded for its effort in an equitable, safe and responsible work environment. Our mission is accomplished within existing resources, in an environment of change, with integrity, and in a manner that is consistent with the City’s policies, Code of Ethics, merit system principles, and federal and state laws. We are responsible for recruitment and testing, classification and compensation, training, benefits administration, and workforce relations.
The City of Richmond Core Values: Community Centric Service; Unity; Respect; Innovative; Trust; Accountability.
The Human Resources - Business Partner supports the citywide performance and career management process and serves as a trusted advisor for employees and managers. Acting as an employee advocate and change agent, the HR Business Partner will be aligned to specific business units and responsible for being a contact for all employee relations matters. The HR Business Partner works collaboratively across multiple HR functions to help navigate and manage the employee life cycle. The Human Resources Business Partner is responsible for updating and maintaining all employee data and information and serving as a centralized point of contact for employees, ensuring an effective backend operation with seamless collaboration across multiple departments and HR functions. By providing excellent HR service to employees, the HR Business Partners team helps increase employee productivity and retention. The HR Business Partner team is responsible for all administrative and operational HR functions, onboarding/offboarding, policies, procedures, performance management, training, employee relations and assistance, career management, new hire onboarding, employee terminations, and succession planning.
Essential Job Functions, Responsibilities, Duties
Supports HR programs, policies, procedures, structures, processes and technology
Supports successful completion of approved initiatives on time and within budget
Maintains employee satisfaction and retention strategies for performance and career management
Supports a citywide performance management process
Works proactively with City Attorney’s office to mitigate employee relations/EEO risks
Ensures employees are completing all relevant training
Leverages workforce insights and analytics to focus leaders on relevant people management issues while assessing potential strategies and solutions
Executes strategic plans and program initiatives, including talent acquisition and workforce planning
Manages a high degree of sensitive and confidential employee and management information
Maintains efficient workflow for all onboarding and offboarding of City of Richmond employees
Maintains all employee data in HRIS to ensure accuracy and timeliness of updates
Ensures the accuracy of employee payroll and personal income tax in accordance with policies and guidelines
Maintains employment verifications for current and former employees
Supports and guides employees with general HR inquiries and requests
Develops and maintains employee satisfaction
Maintains highly sensitive and confidential employee data and information
Maintains HR Service Level Agreement (SLA)
Maintains seamless onboarding and offboarding processes
Adopts a growth mindset with a focus on continuous improvement
Seeks opportunities to create efficiencies and add value based on unique workforce needs
Regularly reviews and evaluates the effectiveness of HR programs in the area of responsibility. Suggests modifications to maintain value and relevance
Stays abreast of changes in laws, regulations, policies and programs relevant to employee relations and employment practices, ensuring adherence to legal requirements and personnel policies
Regularly reviews Human Resources policies, procedures and processes as business or legislative and suggests changes as required
Works strategically and collaboratively across departments and agencies
Anticipates future needs and assesses administrative concerns
Invests time in coaching, mentoring, supporting, and developing employees and managers to achieve desired performance and career outcomes
Leverages technology to increase productivity and efficiencies
Performs all additional related duties and responsibilities as required
Knowledge, Skills and Abilities
Project Management
Data analysis and management
Excellent presentation skills
Coaching and consulting
Excellent communication skills (verbal and written)
Excellent leadership skills
Excellent problem-solving skills
Flexibility and ability to balance conflicting priorities
Ability to maintain confidentiality in all aspect of the job
Works with a high degree of autonomy and accountability for decisions
High level of comfort with most HR disciplines (i.e., performance management, compensation, benefits, employee relations, talent acquisition, workforce planning)
Customer service orientation
Collaborative team player
Management and maintenance of a citywide performance management system
Advanced Microsoft Office experience, including virtual team platforms for meetings, shared team documents, and instant messaging communications
City of Richmond community awareness and values
Required Qualifications
Bachelor's degree in Human Resources, Business/Public Administration, or a related field
2 years of professional human resources generalist experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.
Required Certifications/Licenses
HRCI HR Certification (PHR/SPHR) required or
SHRM HR Certification (SHRM-CP/SHRM-SCP)
If the selected candidate is not certificated at the time of hire, they must obtain either HR certification within 1 year of employment
Preferred Qualifications
5+ years of progressive experience in Human Resources
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The City of Richmond Core Values: Community Centric Service; Unity; Respect; Innovative; Trust; Accountability.
The Human Resources - Business Partner supports the citywide performance and career management process and serves as a trusted advisor for employees and managers. Acting as an employee advocate and change agent, the HR Business Partner will be aligned to specific business units and responsible for being a contact for all employee relations matters. The HR Business Partner works collaboratively across multiple HR functions to help navigate and manage the employee life cycle. The Human Resources Business Partner is responsible for updating and maintaining all employee data and information and serving as a centralized point of contact for employees, ensuring an effective backend operation with seamless collaboration across multiple departments and HR functions. By providing excellent HR service to employees, the HR Business Partners team helps increase employee productivity and retention. The HR Business Partner team is responsible for all administrative and operational HR functions, onboarding/offboarding, policies, procedures, performance management, training, employee relations and assistance, career management, new hire onboarding, employee terminations, and succession planning.
Essential Job Functions, Responsibilities, Duties
Supports HR programs, policies, procedures, structures, processes and technology
Supports successful completion of approved initiatives on time and within budget
Maintains employee satisfaction and retention strategies for performance and career management
Supports a citywide performance management process
Works proactively with City Attorney’s office to mitigate employee relations/EEO risks
Ensures employees are completing all relevant training
Leverages workforce insights and analytics to focus leaders on relevant people management issues while assessing potential strategies and solutions
Executes strategic plans and program initiatives, including talent acquisition and workforce planning
Manages a high degree of sensitive and confidential employee and management information
Maintains efficient workflow for all onboarding and offboarding of City of Richmond employees
Maintains all employee data in HRIS to ensure accuracy and timeliness of updates
Ensures the accuracy of employee payroll and personal income tax in accordance with policies and guidelines
Maintains employment verifications for current and former employees
Supports and guides employees with general HR inquiries and requests
Develops and maintains employee satisfaction
Maintains highly sensitive and confidential employee data and information
Maintains HR Service Level Agreement (SLA)
Maintains seamless onboarding and offboarding processes
Adopts a growth mindset with a focus on continuous improvement
Seeks opportunities to create efficiencies and add value based on unique workforce needs
Regularly reviews and evaluates the effectiveness of HR programs in the area of responsibility. Suggests modifications to maintain value and relevance
Stays abreast of changes in laws, regulations, policies and programs relevant to employee relations and employment practices, ensuring adherence to legal requirements and personnel policies
Regularly reviews Human Resources policies, procedures and processes as business or legislative and suggests changes as required
Works strategically and collaboratively across departments and agencies
Anticipates future needs and assesses administrative concerns
Invests time in coaching, mentoring, supporting, and developing employees and managers to achieve desired performance and career outcomes
Leverages technology to increase productivity and efficiencies
Performs all additional related duties and responsibilities as required
Knowledge, Skills and Abilities
Project Management
Data analysis and management
Excellent presentation skills
Coaching and consulting
Excellent communication skills (verbal and written)
Excellent leadership skills
Excellent problem-solving skills
Flexibility and ability to balance conflicting priorities
Ability to maintain confidentiality in all aspect of the job
Works with a high degree of autonomy and accountability for decisions
High level of comfort with most HR disciplines (i.e., performance management, compensation, benefits, employee relations, talent acquisition, workforce planning)
Customer service orientation
Collaborative team player
Management and maintenance of a citywide performance management system
Advanced Microsoft Office experience, including virtual team platforms for meetings, shared team documents, and instant messaging communications
City of Richmond community awareness and values
Required Qualifications
Bachelor's degree in Human Resources, Business/Public Administration, or a related field
2 years of professional human resources generalist experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.
Required Certifications/Licenses
HRCI HR Certification (PHR/SPHR) required or
SHRM HR Certification (SHRM-CP/SHRM-SCP)
If the selected candidate is not certificated at the time of hire, they must obtain either HR certification within 1 year of employment
Preferred Qualifications
5+ years of progressive experience in Human Resources
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