Mattel
Overview
The Opportunity:
We’re seeking a motivated, passionate, collaborative, and detail-oriented Global Security Coordinator with experience in the security field to help protect Mattel’s employees, guests, products, and brands. The ideal candidate is a team player, has excellent computer skills, strong verbal and written communication skills, experience in designing and delivering training programs for employees at all levels, and can organize and prioritize tasks. This position is located at Mattel’s headquarters in El Segundo, California. What Your Impact Will Be
Responsibilities Support Mattel’s Global Security Strategy to protect people, assets, and Mattel’s reputation by providing exceptional customer service and consistently applying policies and practices. Enforce Mattel Global Security policies and practices to create a safe and secure environment for all employees and visitors. Manage and support administrative security functions including coordinating, preparing, organizing, creating, updating, maintaining, and processing. Coordinate meetings, special events, and training opportunities through scheduling, agenda development, resource allocation, and coordinating activities with other departments within Mattel and outside vendors. Develop and deliver comprehensive security training programs. Identify training needs, develop training materials, deliver instruction as needed, and track training progress. Provide administrator and technical support for all Global Security systems to include JotForm, Resolver, DocTract, GuardTrax, Video management, Access Control, etc. Develop, edit, and maintain security documents, policies, procedures, and forms. Implement best practices for security operations and develop new protocols when necessary. Prepare and present reports on Global Security operations, incident response, and investigations. Maintain documents and records in accordance with Mattel retention and storage procedures. Coordinate with vendors and contractors as needed to ensure work is completed timely and in accordance with any contracts or agreements. Collaborate with Environmental, Health, Safety and Sustainability (EHS&S) to ensure alignment during events and between security and safety policies. Assist in preparing comprehensive plans for various emergency situations, including supporting regular drills and updating emergency plans based on evolving threats. Manage the Global Security uniform program through order processing, on-hand supply monitoring, article customization, and issuance tracking. Assist in maintaining fleet records for company vehicles and drivers at all sites, monitoring vehicle usage, fuel usage, and maintenance records. Maintain security team coverage through schedule development, monitoring, and documentation as per Mattel’s Dependability program. Welcome visitors by greeting them and answering or referring inquiries. Assist with Visitor registration utilizing the Envoy Visitor Management system, and direct vendors, contractors, and delivery persons. Additional responsibilities as assigned by supervisor or manager. Flexibility to work on multiple shifts to support business needs. This is an onsite position and does not allow for remote work. Travel required up to 25%. Skills
Strong organizational and multitasking skills to ensure daily duties and security projects are completed on schedule. Time management ability to prioritize tasks effectively and manage time efficiently, especially when multiple security-related tasks are addressed simultaneously. Excellent communication skills, both verbal and written, with the public and all levels of the organization. Ability to take initiative and problem solve. Ability to analyze information or data and develop appropriate solutions as needed. Strong Microsoft Office Suite skills (Word, Excel, Outlook, PowerPoint, and Publisher). Proficiency in security technology, risk assessment, and incident reporting. Ability to remain calm under pressure and handle emergency situations effectively. Attention to detail in monitoring projects, processes, systems, and documentation. Problem solving by analyzing issues and implementing or recommending solutions. Excellent interpersonal skills and ability to work with people at all levels, building relationships locally and internationally. Ability to work independently with little supervision. Accountability to hold yourself, your team, and your partners to high performance standards. Qualifications
High school diploma or GED One or more years of project management, Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred. Must have a valid driver’s license. Ability to sit, stand, or walk for extended periods. Complete and maintain certification for First Aid, CPR, AED for adults and pediatric. Must be able to lift up to 50 lbs. when necessary (e.g., handling equipment or supporting emergency procedures). Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations. Knowledge of applicable Standard Operating Procedures and openness to change. Ability to write reports, policies, procedures, training materials, and business correspondence, including detailed incident reports in a professional manner. Display exceptional customer service and communication skills. Ability to effectively present information and respond to questions from employees, clients, customers, and the public. Intermediate to advanced computer, tablet, and smartphone knowledge (Microsoft suite, internet, mobile applications, and email). Ability to solve practical problems in situations with limited standardization. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form. Ability to rotate shifts based on business needs; weekends and overtime as required. Ability to use security equipment and navigate security systems as needed. Attend and participate in mandatory training to meet requirements, maintain competence, and support professional development. Note:
The pay range is indicative of the projected hiring range; base pay is determined by location, skills, and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to empower a culture where every employee can reach their full potential. Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply. You may be the right candidate for this or other roles. Join Mattel’s Talent Community and start receiving updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here. How We Work
We are a purpose-driven company empowering generations to explore the wonder of childhood and reach their full potential. We live our purpose through these behaviors: We collaborate:
Being part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are our superpower. We innovate:
We aim to find new and better ways to create innovative products and experiences. No matter where you work, you can make a difference and have real impact. We welcome new ideas and value initiatives that challenge conventional thinking. We execute:
We are a performance-driven company focused on pursuing best-in-class outcomes. We believe in accountability and empowerment to deliver results. Who We Are: Mattel is a leading global toy and family entertainment company with an iconic brand portfolio. We engage consumers and fans through our franchises, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA, Polly Pocket, and more. Our products are sold worldwide through leading retailers and e-commerce partners. Since 1945, Mattel has been a trusted partner in empowering generations to explore the wonder of childhood. Mattel’s workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at mattel.com/careers and follow us on Instagram at MattelCareers. Mattel is an Equal Opportunity Employer. We welcome all job seekers and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability status, and other protected characteristics. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: Culture at Mattel; Corporate Philanthropy
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The Opportunity:
We’re seeking a motivated, passionate, collaborative, and detail-oriented Global Security Coordinator with experience in the security field to help protect Mattel’s employees, guests, products, and brands. The ideal candidate is a team player, has excellent computer skills, strong verbal and written communication skills, experience in designing and delivering training programs for employees at all levels, and can organize and prioritize tasks. This position is located at Mattel’s headquarters in El Segundo, California. What Your Impact Will Be
Responsibilities Support Mattel’s Global Security Strategy to protect people, assets, and Mattel’s reputation by providing exceptional customer service and consistently applying policies and practices. Enforce Mattel Global Security policies and practices to create a safe and secure environment for all employees and visitors. Manage and support administrative security functions including coordinating, preparing, organizing, creating, updating, maintaining, and processing. Coordinate meetings, special events, and training opportunities through scheduling, agenda development, resource allocation, and coordinating activities with other departments within Mattel and outside vendors. Develop and deliver comprehensive security training programs. Identify training needs, develop training materials, deliver instruction as needed, and track training progress. Provide administrator and technical support for all Global Security systems to include JotForm, Resolver, DocTract, GuardTrax, Video management, Access Control, etc. Develop, edit, and maintain security documents, policies, procedures, and forms. Implement best practices for security operations and develop new protocols when necessary. Prepare and present reports on Global Security operations, incident response, and investigations. Maintain documents and records in accordance with Mattel retention and storage procedures. Coordinate with vendors and contractors as needed to ensure work is completed timely and in accordance with any contracts or agreements. Collaborate with Environmental, Health, Safety and Sustainability (EHS&S) to ensure alignment during events and between security and safety policies. Assist in preparing comprehensive plans for various emergency situations, including supporting regular drills and updating emergency plans based on evolving threats. Manage the Global Security uniform program through order processing, on-hand supply monitoring, article customization, and issuance tracking. Assist in maintaining fleet records for company vehicles and drivers at all sites, monitoring vehicle usage, fuel usage, and maintenance records. Maintain security team coverage through schedule development, monitoring, and documentation as per Mattel’s Dependability program. Welcome visitors by greeting them and answering or referring inquiries. Assist with Visitor registration utilizing the Envoy Visitor Management system, and direct vendors, contractors, and delivery persons. Additional responsibilities as assigned by supervisor or manager. Flexibility to work on multiple shifts to support business needs. This is an onsite position and does not allow for remote work. Travel required up to 25%. Skills
Strong organizational and multitasking skills to ensure daily duties and security projects are completed on schedule. Time management ability to prioritize tasks effectively and manage time efficiently, especially when multiple security-related tasks are addressed simultaneously. Excellent communication skills, both verbal and written, with the public and all levels of the organization. Ability to take initiative and problem solve. Ability to analyze information or data and develop appropriate solutions as needed. Strong Microsoft Office Suite skills (Word, Excel, Outlook, PowerPoint, and Publisher). Proficiency in security technology, risk assessment, and incident reporting. Ability to remain calm under pressure and handle emergency situations effectively. Attention to detail in monitoring projects, processes, systems, and documentation. Problem solving by analyzing issues and implementing or recommending solutions. Excellent interpersonal skills and ability to work with people at all levels, building relationships locally and internationally. Ability to work independently with little supervision. Accountability to hold yourself, your team, and your partners to high performance standards. Qualifications
High school diploma or GED One or more years of project management, Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred. Must have a valid driver’s license. Ability to sit, stand, or walk for extended periods. Complete and maintain certification for First Aid, CPR, AED for adults and pediatric. Must be able to lift up to 50 lbs. when necessary (e.g., handling equipment or supporting emergency procedures). Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations. Knowledge of applicable Standard Operating Procedures and openness to change. Ability to write reports, policies, procedures, training materials, and business correspondence, including detailed incident reports in a professional manner. Display exceptional customer service and communication skills. Ability to effectively present information and respond to questions from employees, clients, customers, and the public. Intermediate to advanced computer, tablet, and smartphone knowledge (Microsoft suite, internet, mobile applications, and email). Ability to solve practical problems in situations with limited standardization. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form. Ability to rotate shifts based on business needs; weekends and overtime as required. Ability to use security equipment and navigate security systems as needed. Attend and participate in mandatory training to meet requirements, maintain competence, and support professional development. Note:
The pay range is indicative of the projected hiring range; base pay is determined by location, skills, and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to empower a culture where every employee can reach their full potential. Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply. You may be the right candidate for this or other roles. Join Mattel’s Talent Community and start receiving updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here. How We Work
We are a purpose-driven company empowering generations to explore the wonder of childhood and reach their full potential. We live our purpose through these behaviors: We collaborate:
Being part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are our superpower. We innovate:
We aim to find new and better ways to create innovative products and experiences. No matter where you work, you can make a difference and have real impact. We welcome new ideas and value initiatives that challenge conventional thinking. We execute:
We are a performance-driven company focused on pursuing best-in-class outcomes. We believe in accountability and empowerment to deliver results. Who We Are: Mattel is a leading global toy and family entertainment company with an iconic brand portfolio. We engage consumers and fans through our franchises, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA, Polly Pocket, and more. Our products are sold worldwide through leading retailers and e-commerce partners. Since 1945, Mattel has been a trusted partner in empowering generations to explore the wonder of childhood. Mattel’s workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more. Visit us at mattel.com/careers and follow us on Instagram at MattelCareers. Mattel is an Equal Opportunity Employer. We welcome all job seekers and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability status, and other protected characteristics. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. Videos to watch: Culture at Mattel; Corporate Philanthropy
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