Birlasoft ( India ) Limited
Technical Specialist-Cloud & Infra Engg
Birlasoft ( India ) Limited, Indiana, Pennsylvania, us, 15705
Overview
Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-Cloud & Infra Engg Area(s) of responsibility
JOB DESCRIPTION: Windows, AD and VMware professional Job Responsibilities
Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assists in analyzing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides onsite technical support to clients and provide field engineering services to clients Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality Proactively identifies opportunities for work optimization including opportunities for automation of work May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Installation , Troubleshooting and configuration of Windows/Linux based operating systems & Patch management. Managing data backup and recovery. Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain. Exposure in Active Directory user creation & deletion AD Domain controller migration 2008 to 2019. Managing Active Directory and Group Policies. Active Directory implementation and Administration. Active Directory Backup and Restoration. Experienced in DCPROMO process and configuring OU structure, Global Catalog server, directory services. DNS administrations and troubleshooting skill Working on Active Directory replication, GPOs and FSMO roles. Creating new group policies as per the Customer request, User Management including Adding, Deleting, Modifying, Assigning Rights to the User accounts.
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Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-Cloud & Infra Engg Area(s) of responsibility
JOB DESCRIPTION: Windows, AD and VMware professional Job Responsibilities
Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assists in analyzing, assigning, and escalating support calls Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary Provides onsite technical support to clients and provide field engineering services to clients Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality Proactively identifies opportunities for work optimization including opportunities for automation of work May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines May work on implementing and delivering Disaster Recovery functions and tests Installation , Troubleshooting and configuration of Windows/Linux based operating systems & Patch management. Managing data backup and recovery. Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain. Exposure in Active Directory user creation & deletion AD Domain controller migration 2008 to 2019. Managing Active Directory and Group Policies. Active Directory implementation and Administration. Active Directory Backup and Restoration. Experienced in DCPROMO process and configuring OU structure, Global Catalog server, directory services. DNS administrations and troubleshooting skill Working on Active Directory replication, GPOs and FSMO roles. Creating new group policies as per the Customer request, User Management including Adding, Deleting, Modifying, Assigning Rights to the User accounts.
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