RWJBarnabas Health
Overview
The Application Analyst III is primarily responsible for supporting the design and build of the designated application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. They are self-directed and work with minimal supervision and are a knowledge resource for Application Analysts I & II. The Application Analyst III is responsible for the installation, upgrades and the configuration of the application. The Application Analyst III assists in the coordination of customer support activities. The Application Analyst III creates the test scripts for the application, executes the test scripts, and documents all test outcomes, including advanced troubleshooting skills and support these activities apply to implementation, upgrade, and maintenance initiatives. The Application Analyst III is responsible for addressing customer or build issues, recommending mitigation plans and escalating more complex issues above their knowledge base. The Application Analyst III also provides on-call support for the application through go-live and ongoing maintenance period.
Responsibilities Support the design and build of the designated application, including the overall build of workflows and system configurations.
Document change and provide support for operations for the application.
Install, upgrade, and configure the application.
Coordinate customer support activities and assist in issue resolution.
Create, execute, and document test scripts and outcomes; apply advanced troubleshooting skills during implementation, upgrade, and maintenance initiatives.
Address customer or build issues, recommend mitigation plans, and escalate complex issues as needed.
Provide on-call support for the application through go-live and ongoing maintenance.
Education
Preferred - Bachelor s degree or equivalent years of relevant work experience
Minimum- Associate s degree with four or more years of relevant work experience
Work Experience
Preferred 5+ years prior Epic build experience, Demonstrated ability to support and develop the application and mentor others
Licenses and Certifications: Minimum Certification in Epic Research and/or Genomics module
Interested in learning more Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy
Benefits and Perks
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing.
Benefits include Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
…and more!
Choosing RWJBarnabas Health RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer #LI-SK1
#J-18808-Ljbffr
Responsibilities Support the design and build of the designated application, including the overall build of workflows and system configurations.
Document change and provide support for operations for the application.
Install, upgrade, and configure the application.
Coordinate customer support activities and assist in issue resolution.
Create, execute, and document test scripts and outcomes; apply advanced troubleshooting skills during implementation, upgrade, and maintenance initiatives.
Address customer or build issues, recommend mitigation plans, and escalate complex issues as needed.
Provide on-call support for the application through go-live and ongoing maintenance.
Education
Preferred - Bachelor s degree or equivalent years of relevant work experience
Minimum- Associate s degree with four or more years of relevant work experience
Work Experience
Preferred 5+ years prior Epic build experience, Demonstrated ability to support and develop the application and mentor others
Licenses and Certifications: Minimum Certification in Epic Research and/or Genomics module
Interested in learning more Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy
Benefits and Perks
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing.
Benefits include Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
…and more!
Choosing RWJBarnabas Health RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer #LI-SK1
#J-18808-Ljbffr