Compass
Overview
Join to apply for the
Senior Benefits Leave Administrator
role at
Compass . At Compass, our mission is to help everyone find their place in the world. Compass is hiring an experienced Senior Leaves Administrator to join the Benefits team in New York City. This role is 100% in-office in NYC (110 5th Ave); the official job title internally is Senior Leaves Administrator. The successful candidate will bring a minimum of 5 years of progressive experience in the comprehensive service delivery, design, and continuous improvement of leave policies. The position ensures that the company’s leave programs remain compliant with federal, state, and local regulations, operate efficiently, and support the evolving needs of Compass and its employees. The ideal candidate will navigate complex regulatory landscapes, foster strong relationships with internal teams and third-party administrators, and identify opportunities to enhance the leave experience for all stakeholders. Responsibilities
Policy Management: Design, implement, and administer Compass leave policies, including FMLA, short-term disability (STD), long-term disability (LTD), paid family leave (PFL), and other state and local leave laws. Compliance: Ensure all leave programs comply with federal, state, and local regulations. Stay updated on changing legislation and adjust policies and procedures accordingly. Process Management: Develop and maintain efficient processes for leave requests, approvals, tracking, and communication. Streamline workflows to optimize the employee experience. Vendor Management: Oversee relationships with third-party leave administrator (TouchCare) and the disability carrier (The Hartford); monitor performance and ensure SLAs are met. Payroll Instruction: Create and submit bi-weekly payroll instructions for employees on leave and coordinate with Payroll for statutory offsets or retroactive adjustments. Consultation: Partner with P&C Business Partners to support leave and accommodation cases; serve as the SME for policy interpretation, compliance, and complex cases. Employee Support: Provide guidance on entitlements, policies, and procedures; act as Tier 2 escalation for complex cases. System Administration: Manage leave-related data in Workday (HRIS) and other benefits systems; ensure data accuracy and integrity. Reporting and Analysis: Generate regular and ad-hoc reports on leave utilization, trends, and compliance; analyze data to track SLAs and identify improvement opportunities. Training: Develop and deliver training for business partners, managers, and employees on leave policies and procedures. Cross-Functional Collaboration: Work with P&C, Legal, Payroll, and other stakeholders to ensure seamless service delivery related to leave policies. Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 5 years of progressive experience in U.S. benefits leave administration, with expertise in policy design, process execution and optimization, escalation management, reporting, and vendor management. In-depth knowledge of federal and state leave laws, including FMLA, ADA, STD, LTD, and various state-specific paid leave laws; ability to build and maintain compliant processes and systems. Experience managing relationships with third-party leave administrators and disability carriers. Strong analytical skills with the ability to interpret complex data and generate insights. Excellent communication, interpersonal, and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Workday’s Absence Management Module. Prior experience with payroll as it relates to leaves of absence claimants. Preferred Qualifications
Professional certification (e.g., CLMS, CPDM, CEBS). Experience with third-party leave/disability vendors or as a leave/disability consultant. Experience with The Hartford’s leave and disability services. Experience with Americans with Disabilities Act (ADA) claims and processes. Compensation
The base pay range for this position is $110,000-125,000 annually; however, base pay offered may vary based on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met. Perks and Benefits
Participation in incentive programs (cash, equity, or commissions where applicable). Paid vacation, holidays, sick time, parental leave, and recharge leave. Medical, dental, and vision benefits; 401(k) plan; FSAs; commuter program. Life and disability insurance; employee assistance program; and family support benefits. Notice
Notice for California Applicants; Los Angeles County Fair Chance Notice.
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Join to apply for the
Senior Benefits Leave Administrator
role at
Compass . At Compass, our mission is to help everyone find their place in the world. Compass is hiring an experienced Senior Leaves Administrator to join the Benefits team in New York City. This role is 100% in-office in NYC (110 5th Ave); the official job title internally is Senior Leaves Administrator. The successful candidate will bring a minimum of 5 years of progressive experience in the comprehensive service delivery, design, and continuous improvement of leave policies. The position ensures that the company’s leave programs remain compliant with federal, state, and local regulations, operate efficiently, and support the evolving needs of Compass and its employees. The ideal candidate will navigate complex regulatory landscapes, foster strong relationships with internal teams and third-party administrators, and identify opportunities to enhance the leave experience for all stakeholders. Responsibilities
Policy Management: Design, implement, and administer Compass leave policies, including FMLA, short-term disability (STD), long-term disability (LTD), paid family leave (PFL), and other state and local leave laws. Compliance: Ensure all leave programs comply with federal, state, and local regulations. Stay updated on changing legislation and adjust policies and procedures accordingly. Process Management: Develop and maintain efficient processes for leave requests, approvals, tracking, and communication. Streamline workflows to optimize the employee experience. Vendor Management: Oversee relationships with third-party leave administrator (TouchCare) and the disability carrier (The Hartford); monitor performance and ensure SLAs are met. Payroll Instruction: Create and submit bi-weekly payroll instructions for employees on leave and coordinate with Payroll for statutory offsets or retroactive adjustments. Consultation: Partner with P&C Business Partners to support leave and accommodation cases; serve as the SME for policy interpretation, compliance, and complex cases. Employee Support: Provide guidance on entitlements, policies, and procedures; act as Tier 2 escalation for complex cases. System Administration: Manage leave-related data in Workday (HRIS) and other benefits systems; ensure data accuracy and integrity. Reporting and Analysis: Generate regular and ad-hoc reports on leave utilization, trends, and compliance; analyze data to track SLAs and identify improvement opportunities. Training: Develop and deliver training for business partners, managers, and employees on leave policies and procedures. Cross-Functional Collaboration: Work with P&C, Legal, Payroll, and other stakeholders to ensure seamless service delivery related to leave policies. Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 5 years of progressive experience in U.S. benefits leave administration, with expertise in policy design, process execution and optimization, escalation management, reporting, and vendor management. In-depth knowledge of federal and state leave laws, including FMLA, ADA, STD, LTD, and various state-specific paid leave laws; ability to build and maintain compliant processes and systems. Experience managing relationships with third-party leave administrators and disability carriers. Strong analytical skills with the ability to interpret complex data and generate insights. Excellent communication, interpersonal, and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Workday’s Absence Management Module. Prior experience with payroll as it relates to leaves of absence claimants. Preferred Qualifications
Professional certification (e.g., CLMS, CPDM, CEBS). Experience with third-party leave/disability vendors or as a leave/disability consultant. Experience with The Hartford’s leave and disability services. Experience with Americans with Disabilities Act (ADA) claims and processes. Compensation
The base pay range for this position is $110,000-125,000 annually; however, base pay offered may vary based on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met. Perks and Benefits
Participation in incentive programs (cash, equity, or commissions where applicable). Paid vacation, holidays, sick time, parental leave, and recharge leave. Medical, dental, and vision benefits; 401(k) plan; FSAs; commuter program. Life and disability insurance; employee assistance program; and family support benefits. Notice
Notice for California Applicants; Los Angeles County Fair Chance Notice.
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