Tatari
Senior Client Services Manager - Enterprise
Tatari, Los Angeles, California, United States, 90079
Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital-like experience.
Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth. Our executive team is comprised of former founders and senior leaders at fast-rising startups like Shazam, TrueCar, AdapTV, and LiveRail and larger, more established tech companies like Amazon, Google, Meta, Microsoft, and Yahoo.
In this role, you will be responsible for a set number of large clients within Tatari’s ever-growing portfolio. You are committed to building strong client relationships and being seen as a leader by clients, driven by insight-led thinking and an in-depth knowledge of the clients’ business. You will use your superior management skills to work across internal departments to ensure that client needs are met. You will be working directly with marketing and media leads (e.g. CMOs, VP of Brand/Performance, Performance Directors and Managers, etc.) across the portfolio of the companies we service.
Responsibilities:
Manage post-sales relationships for large client accounts as the primary contact and trusted advisor Listen to clients needs, as well as identifying unknown or unmet needs Work confidently in a fast-paced environment, reacting quickly to client requests while managing shifting timelines and priorities Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns Become an expert of all things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems Spend time with clients (up to 10% travel) and building relationships with C-level executives Qualifications:
Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration 4+ years in post-sales account management/client relationship support roles, including C-level interactions Proficient understanding of linear and streaming TV landscape Highly organized and detail oriented Ability to tell a story with data Ability to clearly communicate technical terms and concepts Great presentation and listening skills—you come prepared to every meeting You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson Bonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities Bonus: media agency experience in the realm of planning, strategy, and/or marketing science Benefits:
Competitive salary ($110,000-155,000/annually) Equity compensation Health insurance coverage for you and your dependents 401K, FSA, and commuter benefits $150 monthly spending account $1,000 annual continued education benefit Unlimited PTO and sick days Monthly Company Wellness Day Off Snacks, drinks, and catered lunches at the office Team building events Hybrid RTO of 2 days per week At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
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Manage post-sales relationships for large client accounts as the primary contact and trusted advisor Listen to clients needs, as well as identifying unknown or unmet needs Work confidently in a fast-paced environment, reacting quickly to client requests while managing shifting timelines and priorities Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns Become an expert of all things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems Spend time with clients (up to 10% travel) and building relationships with C-level executives Qualifications:
Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration 4+ years in post-sales account management/client relationship support roles, including C-level interactions Proficient understanding of linear and streaming TV landscape Highly organized and detail oriented Ability to tell a story with data Ability to clearly communicate technical terms and concepts Great presentation and listening skills—you come prepared to every meeting You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson Bonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities Bonus: media agency experience in the realm of planning, strategy, and/or marketing science Benefits:
Competitive salary ($110,000-155,000/annually) Equity compensation Health insurance coverage for you and your dependents 401K, FSA, and commuter benefits $150 monthly spending account $1,000 annual continued education benefit Unlimited PTO and sick days Monthly Company Wellness Day Off Snacks, drinks, and catered lunches at the office Team building events Hybrid RTO of 2 days per week At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.
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