NYC Department of Housing Preservation & Development
Senior Data Analyst for the Division of Housing Operations & Program Services
NYC Department of Housing Preservation & Development, New York, New York, us, 10261
Senior Data Analyst for the Division of Housing Operations & Program Services
Join the NYC Department of Housing Preservation & Development as a Senior Data Analyst for the Division of Housing Operations & Program Services. The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods. HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. About The Agency
HPD maintains building and resident safety and health, creates opportunities for New Yorkers through housing affordability, and engages New Yorkers to build and sustain neighborhood strength and diversity. Your Team
The Office of Housing Access and Stability (HAS) consists of the divisions of Housing Opportunities & Program Services, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. Your Impact
Your Role
Your role will be to match homeless clients to homeless set aside vacancies reported by sponsors through e-RR and other systems. Your Responsibilities
Creates and maintains tracking systems for client applications, affordable units, and referrals; ensures database functionality and performs regular quality checks; promptly identifies and resolves errors or discrepancies. Generates and distributes internal and external reports on targets, workload, and key metrics; reconciles data discrepancies; maintains weekly reporting schedule and flags delays; completes ad-hoc reports as requested by senior staff and external stakeholders. Matching homeless clients to homeless set aside vacancies reported by sponsors through e-RR and other systems. Coordinating and sharing data with the Department of Social Services (DSS) and HPD program areas to ensure accurate and timely referrals and placements of homeless families into units. Responds to referral requests in a timely manner with appropriate client matches; conducts quality assurance on matching tools; ensures fair, consistent application of matching logic and consults with senior staff on any proposed changes. COORDINATE data sharing and referrals with Department of Social Services (DSS) and HPD; attend meetings; identify and implement improvements to streamline the referral process. Collaborates with unit teams to resolve reporting issues and ensure the database system is functioning properly for timely, accurate homeless placement data. Communicates with HPS staff and leads training on database use and data skills. Leads and ensures data integrity across reporting systems, including Access, Excel, and SharePoint. Making maintenance updates in order to be consistent with any business process changes. As necessary, managing a portfolio of homeless set aside units and/or 421a homeless units; providing referrals and tracking placements to those units. Manage other HPS data analyst(s) and delegate work across HPS’s data resources to ensure effective reporting and quality assurance; serve as the team’s point-person for all data related inquiries, trainings, and corrections. Collaborates closely with the HPS Director to develop and refine homeless program metrics and continuously enhances data-related skills and processes to support program objectives and ensure reporting accuracy across the team. Completing special projects and reporting for the Assistant Commissioner, Director, Deputy Director, Team Leaders and other HPD units. Preferred Skills
Strong data analytical and organizational abilities. Proficiency with MS Excel, MS Access and MS Teams. Exceptional written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced, evolving environment. Strong interpersonal skills and commitment to a collegial and productive workplace. Knowledge of affordable housing programs and subsidies, including New York City regulations and government. Experience in creating reports for stakeholders at all levels of government. Comfortable asking questions and collaborating with staff to correct data entry errors. Careful and detailed while maintaining the unit’s databases and data systems. Able to recognize and articulate patterns that may improve business processes. Minimum Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Join the NYC Department of Housing Preservation & Development as a Senior Data Analyst for the Division of Housing Operations & Program Services. The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods. HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. About The Agency
HPD maintains building and resident safety and health, creates opportunities for New Yorkers through housing affordability, and engages New Yorkers to build and sustain neighborhood strength and diversity. Your Team
The Office of Housing Access and Stability (HAS) consists of the divisions of Housing Opportunities & Program Services, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. Your Impact
Your Role
Your role will be to match homeless clients to homeless set aside vacancies reported by sponsors through e-RR and other systems. Your Responsibilities
Creates and maintains tracking systems for client applications, affordable units, and referrals; ensures database functionality and performs regular quality checks; promptly identifies and resolves errors or discrepancies. Generates and distributes internal and external reports on targets, workload, and key metrics; reconciles data discrepancies; maintains weekly reporting schedule and flags delays; completes ad-hoc reports as requested by senior staff and external stakeholders. Matching homeless clients to homeless set aside vacancies reported by sponsors through e-RR and other systems. Coordinating and sharing data with the Department of Social Services (DSS) and HPD program areas to ensure accurate and timely referrals and placements of homeless families into units. Responds to referral requests in a timely manner with appropriate client matches; conducts quality assurance on matching tools; ensures fair, consistent application of matching logic and consults with senior staff on any proposed changes. COORDINATE data sharing and referrals with Department of Social Services (DSS) and HPD; attend meetings; identify and implement improvements to streamline the referral process. Collaborates with unit teams to resolve reporting issues and ensure the database system is functioning properly for timely, accurate homeless placement data. Communicates with HPS staff and leads training on database use and data skills. Leads and ensures data integrity across reporting systems, including Access, Excel, and SharePoint. Making maintenance updates in order to be consistent with any business process changes. As necessary, managing a portfolio of homeless set aside units and/or 421a homeless units; providing referrals and tracking placements to those units. Manage other HPS data analyst(s) and delegate work across HPS’s data resources to ensure effective reporting and quality assurance; serve as the team’s point-person for all data related inquiries, trainings, and corrections. Collaborates closely with the HPS Director to develop and refine homeless program metrics and continuously enhances data-related skills and processes to support program objectives and ensure reporting accuracy across the team. Completing special projects and reporting for the Assistant Commissioner, Director, Deputy Director, Team Leaders and other HPD units. Preferred Skills
Strong data analytical and organizational abilities. Proficiency with MS Excel, MS Access and MS Teams. Exceptional written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced, evolving environment. Strong interpersonal skills and commitment to a collegial and productive workplace. Knowledge of affordable housing programs and subsidies, including New York City regulations and government. Experience in creating reports for stakeholders at all levels of government. Comfortable asking questions and collaborating with staff to correct data entry errors. Careful and detailed while maintaining the unit’s databases and data systems. Able to recognize and articulate patterns that may improve business processes. Minimum Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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