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Exact Sciences

Epic Professional Billing Application Analyst

Exact Sciences, Madison, Wisconsin, us, 53774

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Epic Professional Billing Application Analyst Note: This description has been refined for readability and structure. Qualified candidates will have responsibilities and qualifications aligned with the role.

Position Overview The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will identify issues that arise in the application area, as well as issues impacting other application teams, and work to resolve them. The Analyst will perform impact analysis of desired changes, build and test system changes, and identify areas of improvement related to platform performance and opportunities to enable business processes and requirements. This is a hybrid role based in Madison, WI.

Essential Duties

Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures.

Estimate and assess impact of requested changes to assigned business system and/or platform.

Guide workflow design, configure and test system changes, and analyze technical issues.

Develop new processes and procedures in partnership with leadership and business teams.

Create and maintain technical documentation.

Contribute to peer design and code reviews.

Identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them.

Create and maintain system documentation.

Liaise with business systems stakeholders and software vendor’s implementation staff to ensure alignment of business needs with the delivery of system changes.

Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.

Help develop, document, and participate in trainings and work with end users.

Troubleshoot problems and questions, and provide regular updates on status.

Provide end-user production support for issues entered into issue tracking systems.

Review the status of projects and issues with project leadership.

Demonstrate flexibility with respect to changing end-user business needs.

Apply strong problem-solving skills and a willingness to take ownership of work activities to ensure timely, accurate delivery.

Communicate information clearly with project leadership, subject matter experts, and key stakeholders.

Persevere in difficult situations, overcome obstacles, and perform under time pressures.

Learn new software applications as needed and apply analytical skills, business intuition, and organizational ability.

Operate effectively in a cross-functional and complex matrix environment; maintain an inclusion mindset and model these behaviors.

Uphold company mission and values, support Quality Management System policies, and maintain regular attendance.

Willingness to work nights and/or weekends, travel between local Exact Sciences locations (approximately 5% of time, may include overnight/weekend travel), and use computer and phone effectively.

Minimum Qualifications

Bachelor’s Degree in a related field, or High School Diploma/GED plus 4 years of relevant experience.

3+ years of experience developing or configuring technology solutions, in an application analyst or project delivery role.

Demonstrated ability to understand industry best practices.

Strong computer skills (internet navigation and email).

Proficient in Microsoft Office programs.

Authorization to work in the United States without sponsorship.

Preferred Qualifications

Experience configuring business systems software in a life sciences, health care, or related industry.

Salary and Benefits Salary Range: $74,000.00 - $122,000.00. The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible.

Exact Sciences offers a comprehensive benefits package including paid time off, leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits (medical, prescription drug, dental, and vision). See our benefits page for details.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other status protected by applicable local, state, or federal law. If you require an accommodation, please contact us here.

To view notices on Right to Work, E-Verify, Pay Transparency, and related employment law posters, please visit our compliance hub.

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