Brightview
At BrightView, the best teams are created and maintained here. u00A0If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. Weu2019re looking for an Account Manager. Can you picture yourself here?
Hereu2019s what youu2019d do:
The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
Youu2019d be responsible for
u00A0 Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio Develop accurate estimates and takeoffs for both new and existing clients as needed Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner Generate referrals from existing client base and communicate to the Business Developer Develop and maintain long-term relationships with clients focusing on all pertinent points of contactu00A0 Develop and maintain a schedule to perform u201Csite walkthroughsu201D during formal meetings with customers to ensure quality and service expectations are met Lead and facilitate the resolution of client issues or concerns as neededu00A0 Ensure renewals of each account within the assigned client portfolio Proactively listen to potential site enhancement needs of existing clients Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio Promote compliance of all safety regulations and policiesu00A0 Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings Maintain satisfactory accounts receivable levels and CRM account notes as appropriate Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information Other tasks and duties as assigned by Branch Manager You might be a good fit if you have: Associate degree in a business-related field or equivalent experience. Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace. Effective written and verbal communication skills. Ability to coach, develop and foster a teamwork environment. Hereu2019s what to know about working here: Here at BrightView, weu2019re as passionate about caring for our clients as we are about caring for each other. Though weu2019re the nationu2019s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.u00A0 If youu2019re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, thereu2019s no limit to what we can do, and what you can achieve. Growing Everyday Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like: Paid time off Health and wellness coverage 401k savings plan Start Your Bright New Career Journey u00A0 BrightView is an Equal Employment Opportunity and E-Verify Employer.
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u00A0 Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio Develop accurate estimates and takeoffs for both new and existing clients as needed Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner Generate referrals from existing client base and communicate to the Business Developer Develop and maintain long-term relationships with clients focusing on all pertinent points of contactu00A0 Develop and maintain a schedule to perform u201Csite walkthroughsu201D during formal meetings with customers to ensure quality and service expectations are met Lead and facilitate the resolution of client issues or concerns as neededu00A0 Ensure renewals of each account within the assigned client portfolio Proactively listen to potential site enhancement needs of existing clients Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio Promote compliance of all safety regulations and policiesu00A0 Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings Maintain satisfactory accounts receivable levels and CRM account notes as appropriate Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information Other tasks and duties as assigned by Branch Manager You might be a good fit if you have: Associate degree in a business-related field or equivalent experience. Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace. Effective written and verbal communication skills. Ability to coach, develop and foster a teamwork environment. Hereu2019s what to know about working here: Here at BrightView, weu2019re as passionate about caring for our clients as we are about caring for each other. Though weu2019re the nationu2019s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.u00A0 If youu2019re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, thereu2019s no limit to what we can do, and what you can achieve. Growing Everyday Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like: Paid time off Health and wellness coverage 401k savings plan Start Your Bright New Career Journey u00A0 BrightView is an Equal Employment Opportunity and E-Verify Employer.
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