Vertical Systems, LLC.
Aftersales Support/Project Coordinator
Vertical Systems, LLC., Santa Fe Springs, California, United States, 90670
We are seeking individuals with experience in customer support to join our Santa Fe Springs Office. The ideal candidate will have experience with after-sales support (customer support) and be an organized worker.
Responsibilities
Provide internal support to team members through after-sales
Keep track of order shipments and provide updates to team members and customers
Provide support with customer warranty claims
Work with team members to resolve issues, logistics and warranty
Update team members project status regularly
Keep information organized for team members to access at any time
Project management within aftersales
Requirements
High School Diploma or Equivalent
Experience in HVAC industry preferred, though not required
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and CRM software
Ability to keep information organized in a consistent manner
Health Insurance
Paid time off
Paid training
Compensation
Hourly
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
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Responsibilities
Provide internal support to team members through after-sales
Keep track of order shipments and provide updates to team members and customers
Provide support with customer warranty claims
Work with team members to resolve issues, logistics and warranty
Update team members project status regularly
Keep information organized for team members to access at any time
Project management within aftersales
Requirements
High School Diploma or Equivalent
Experience in HVAC industry preferred, though not required
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and CRM software
Ability to keep information organized in a consistent manner
Health Insurance
Paid time off
Paid training
Compensation
Hourly
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
#J-18808-Ljbffr