Capital Bank MD
About Capital Bank N.A.
Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We are a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets, offering commercial and consumer banking services in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that services credit cards across all states. Our personalized approach to banking, coupled with technology solutions and a comprehensive suite of products and services, supports our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. Capital Bank has been named one of the Best Banks to Work For in the U.S. by American Banker in multiple years. Position Purpose
Capital Bank is looking for a Mortgage Loan Processor to join our team. The Mortgage Loan Processor works closely with loan originators to process mortgage loans to provide a seamless customer experience. The primary function is to ensure the timely and accurate submission of loans to Underwriting. Position Responsibilities
Gathers and analyzes documentation and other information to take each loan application from setup to closing Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt Reviews all income documentation to ensure accuracy and guideline compliance for the specific loan product Reviews product guidelines to ensure the loan fits and necessary documentation is obtained, including: Verify 2 years of continued employment — document any gaps Review asset documentation Review credit report Review appraisal Review title work Review hazard insurance Obtain payoffs on refinances by contacting the current mortgage holder Ensure all documentation is legible Obtain required certifications from agent (e.g., termite, well, septic) and review upon receipt Monitor daily closing schedule and ensure loans are scheduled; if not scheduled, notify Title Company, Agent and/or Loan Officer and coordinate with closing department Submit loan to underwriting in the appropriate file order Clear all prior to closing conditions; loans must be clear to close at least 48 hours prior to closing Advise borrower of loan decision and any required conditions Input proper loan information into Encompass to ensure data and supporting documentation are accurate Contact borrowers to obtain additional documentation as necessary to meet loan guidelines Follow Processing procedures as designated by Processing Manager Meet crucial deadlines such as financing contingencies and closing dates Work with the MLO and/or LOA regarding missing or requested items Update conversation logs in Encompass Minimum Education & Experience
3-5 years experience in a loan processing role with experience handling loans from start to finish Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred Experience communicating with borrowers regarding lending requirements Experience processing conventional, FHA and VA loans Experience with Encompass software is required Preferred Skills & Qualifications
Strong background in calculating income is preferred Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook Excellent verbal and written communication skills Proven customer service ability is required Knowledge of lending terminology and the ability to effectively communicate to borrowers Knowledge of underwriting would be helpful Independent worker who can produce results Ability to take initiative Ability to work in a fast-paced environment and deliver accurate results Compensation
Base Salary Range: $25.51 - $35.71 per hour. Final determination of where you are at in the salary range is based on factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Working Arrangements
This position will be a remote role. Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package
including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more Company Contributions to your 401k - Regardless of your contribution Employee Perks:
Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and more Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We are a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets, offering commercial and consumer banking services in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that services credit cards across all states. Our personalized approach to banking, coupled with technology solutions and a comprehensive suite of products and services, supports our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. Capital Bank has been named one of the Best Banks to Work For in the U.S. by American Banker in multiple years. Position Purpose
Capital Bank is looking for a Mortgage Loan Processor to join our team. The Mortgage Loan Processor works closely with loan originators to process mortgage loans to provide a seamless customer experience. The primary function is to ensure the timely and accurate submission of loans to Underwriting. Position Responsibilities
Gathers and analyzes documentation and other information to take each loan application from setup to closing Contacts borrowers and referral sources as an introduction within 3 days (72 hours) of receipt Reviews all income documentation to ensure accuracy and guideline compliance for the specific loan product Reviews product guidelines to ensure the loan fits and necessary documentation is obtained, including: Verify 2 years of continued employment — document any gaps Review asset documentation Review credit report Review appraisal Review title work Review hazard insurance Obtain payoffs on refinances by contacting the current mortgage holder Ensure all documentation is legible Obtain required certifications from agent (e.g., termite, well, septic) and review upon receipt Monitor daily closing schedule and ensure loans are scheduled; if not scheduled, notify Title Company, Agent and/or Loan Officer and coordinate with closing department Submit loan to underwriting in the appropriate file order Clear all prior to closing conditions; loans must be clear to close at least 48 hours prior to closing Advise borrower of loan decision and any required conditions Input proper loan information into Encompass to ensure data and supporting documentation are accurate Contact borrowers to obtain additional documentation as necessary to meet loan guidelines Follow Processing procedures as designated by Processing Manager Meet crucial deadlines such as financing contingencies and closing dates Work with the MLO and/or LOA regarding missing or requested items Update conversation logs in Encompass Minimum Education & Experience
3-5 years experience in a loan processing role with experience handling loans from start to finish Recent experience in the mortgage industry as an assistant, loan processor or loan officer is preferred Experience communicating with borrowers regarding lending requirements Experience processing conventional, FHA and VA loans Experience with Encompass software is required Preferred Skills & Qualifications
Strong background in calculating income is preferred Proficient in Microsoft Office Suite including Word, Excel, PowerPoint and Outlook Excellent verbal and written communication skills Proven customer service ability is required Knowledge of lending terminology and the ability to effectively communicate to borrowers Knowledge of underwriting would be helpful Independent worker who can produce results Ability to take initiative Ability to work in a fast-paced environment and deliver accurate results Compensation
Base Salary Range: $25.51 - $35.71 per hour. Final determination of where you are at in the salary range is based on factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Working Arrangements
This position will be a remote role. Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package
including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more Company Contributions to your 401k - Regardless of your contribution Employee Perks:
Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and more Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Capital Bank, N.A. is an Affirmative Action, E-Verify, & Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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