Textron
Overview
Accounts Receivable, Associate at Textron. Textron is a renowned global multi-industry company with a diverse portfolio spanning aerospace and defense, specialized vehicles, turf care, and fuel systems. Our brand lineup includes Bell, Cessna, Beechcraft, E-Z-GO, Lycoming Engines and many others. With a strong worldwide presence and a workforce of 34,000 across 25 countries, we prioritize attracting top talent. Job Summary: This position is involved in the execution of FSSC Collections and Dispute Management processes including the FSSC Customer Inquiry process, all FSSC Dispute Management Processes, and the process of Collections.
Responsibilities
Execution of the accounts Collections and Dispute Management processes managed by the FSSC. Gain a good understanding of BU and BU Customer required cash application and collections processes. Focus collections efforts on past due and disputed items. Provide weekly reporting to Manager and/or BUs of AR account status and ongoing collection activities. Review populations of past due accounts and take action to prevent possible write-off situations. Become proficient in the use of Cforia collections software. Support and execute strategies and workflows to meet BU collections goals. Ensure accurate and timely responses to Customer inquiries regarding the status of account activities. Communicate professionally with internal and external customers to understand and resolve inquiry issues. Accurately log all customer inquiry calls and email requests in Cforia. Coordinate with Sales/Customer Service/BU Accounting to resolve disputed items timely. Assist business units in the reconciliation of customer accounts. Review all debit/credit memos for offsets to keep accounts accurate. Work with customers and BUs on credit issues (past due/exceed credit limits). Collaborate with Specialists/Supervisors in resolving complex issues regarding customer accounts. Continuously identify ways to eliminate waste in current processes and improve efficiency/effectiveness. Maintain a positive and cooperative attitude with teammates and internal and external customers.
Education/Experience
High School or GED required Candidate should have a good understanding and a reasonable level of experience in a Shared Services environment. Experience working with a large multinational company preferable.
Skills/Competencies
Good understanding of the SAP financial system (FI/CO) and the Receivables Cash and Collections process cycle (1-3 years experience). Strong experience in executing Accounts Receivable processes (Cash Application, Collections) and related processes (Dispute Management/Resolution). Basic understanding of Sarbanes-Oxley Act requirements as they relate to controls over the Accounts Receivable process.
Benefits
Competitive total rewards package Industry-leading 401(k) matching Generous tuition reimbursement Comprehensive health, dental, and more
Textron is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Job Posting: 08/14/2025, 4:39:04 PM
#J-18808-Ljbffr
Accounts Receivable, Associate at Textron. Textron is a renowned global multi-industry company with a diverse portfolio spanning aerospace and defense, specialized vehicles, turf care, and fuel systems. Our brand lineup includes Bell, Cessna, Beechcraft, E-Z-GO, Lycoming Engines and many others. With a strong worldwide presence and a workforce of 34,000 across 25 countries, we prioritize attracting top talent. Job Summary: This position is involved in the execution of FSSC Collections and Dispute Management processes including the FSSC Customer Inquiry process, all FSSC Dispute Management Processes, and the process of Collections.
Responsibilities
Execution of the accounts Collections and Dispute Management processes managed by the FSSC. Gain a good understanding of BU and BU Customer required cash application and collections processes. Focus collections efforts on past due and disputed items. Provide weekly reporting to Manager and/or BUs of AR account status and ongoing collection activities. Review populations of past due accounts and take action to prevent possible write-off situations. Become proficient in the use of Cforia collections software. Support and execute strategies and workflows to meet BU collections goals. Ensure accurate and timely responses to Customer inquiries regarding the status of account activities. Communicate professionally with internal and external customers to understand and resolve inquiry issues. Accurately log all customer inquiry calls and email requests in Cforia. Coordinate with Sales/Customer Service/BU Accounting to resolve disputed items timely. Assist business units in the reconciliation of customer accounts. Review all debit/credit memos for offsets to keep accounts accurate. Work with customers and BUs on credit issues (past due/exceed credit limits). Collaborate with Specialists/Supervisors in resolving complex issues regarding customer accounts. Continuously identify ways to eliminate waste in current processes and improve efficiency/effectiveness. Maintain a positive and cooperative attitude with teammates and internal and external customers.
Education/Experience
High School or GED required Candidate should have a good understanding and a reasonable level of experience in a Shared Services environment. Experience working with a large multinational company preferable.
Skills/Competencies
Good understanding of the SAP financial system (FI/CO) and the Receivables Cash and Collections process cycle (1-3 years experience). Strong experience in executing Accounts Receivable processes (Cash Application, Collections) and related processes (Dispute Management/Resolution). Basic understanding of Sarbanes-Oxley Act requirements as they relate to controls over the Accounts Receivable process.
Benefits
Competitive total rewards package Industry-leading 401(k) matching Generous tuition reimbursement Comprehensive health, dental, and more
Textron is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Job Posting: 08/14/2025, 4:39:04 PM
#J-18808-Ljbffr