Gradient Labs
Overview
Gradient Labs is on a mission to make exceptional customer service the norm. Founded in 2023, we are a growing team that helps businesses handle high-stakes customer support queries safely and effectively, with visibility and control over outcomes. We operate in a hybrid model from our London office, collaborating 2-3 days a week. If you’re excited to tackle hard AI problems and shape the future of customer operations, we’d love to hear from you. Responsibilities
Drive Revenue and Build the Foundation: Own the full sales cycle for enterprise accounts, from generating leads and building a robust pipeline to negotiating and closing complex, high-value deals. Define our sales motion and strategy. Expand business within existing accounts by identifying and selling new features and business lines. Cultivate Key Relationships: Build and nurture long-term relationships with key stakeholders and C-suite executives at our largest customers. Serve as a trusted advisor, understanding needs and delivering value and ROI. Champion Our Product: Articulate Gradient Labs’ value proposition through tailored presentations, live demos, and strategic discussions. Collaborate with product and engineering to ensure customer success and inform the product roadmap. Collaborate and Influence: Work with marketing, solutions engineering, and other teams to execute campaigns, streamline the customer journey, and deliver an industry-leading experience. Shape the Future: Help define our GTM motion, build sales processes, and set standards for engaging with and winning enterprise accounts, with a direct impact on Gradient Labs’ success. Qualifications
5-7+ years of experience in enterprise B2B SaaS sales. Expertise in managing complex, end-to-end deals from prospecting to close. Ability to build and maintain C-suite relationships. Experience with consultative and value-based selling. Deep familiarity with the SaaS and AI landscape. Exceptional verbal and written communication abilities. Ability to analyze market trends, identify opportunities, and make data-driven decisions. Why join Gradient Labs?
This is a unique opportunity to work with cutting-edge technology to reshape how businesses operate in the future. AI-powered operations will be essential to staying competitive, and this role places you at the center of that transformation. You’ll tackle challenging problems, work with exciting brands across industries, and be part of a passionate, smart team building something groundbreaking. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Technology, Information and Internet
#J-18808-Ljbffr
Gradient Labs is on a mission to make exceptional customer service the norm. Founded in 2023, we are a growing team that helps businesses handle high-stakes customer support queries safely and effectively, with visibility and control over outcomes. We operate in a hybrid model from our London office, collaborating 2-3 days a week. If you’re excited to tackle hard AI problems and shape the future of customer operations, we’d love to hear from you. Responsibilities
Drive Revenue and Build the Foundation: Own the full sales cycle for enterprise accounts, from generating leads and building a robust pipeline to negotiating and closing complex, high-value deals. Define our sales motion and strategy. Expand business within existing accounts by identifying and selling new features and business lines. Cultivate Key Relationships: Build and nurture long-term relationships with key stakeholders and C-suite executives at our largest customers. Serve as a trusted advisor, understanding needs and delivering value and ROI. Champion Our Product: Articulate Gradient Labs’ value proposition through tailored presentations, live demos, and strategic discussions. Collaborate with product and engineering to ensure customer success and inform the product roadmap. Collaborate and Influence: Work with marketing, solutions engineering, and other teams to execute campaigns, streamline the customer journey, and deliver an industry-leading experience. Shape the Future: Help define our GTM motion, build sales processes, and set standards for engaging with and winning enterprise accounts, with a direct impact on Gradient Labs’ success. Qualifications
5-7+ years of experience in enterprise B2B SaaS sales. Expertise in managing complex, end-to-end deals from prospecting to close. Ability to build and maintain C-suite relationships. Experience with consultative and value-based selling. Deep familiarity with the SaaS and AI landscape. Exceptional verbal and written communication abilities. Ability to analyze market trends, identify opportunities, and make data-driven decisions. Why join Gradient Labs?
This is a unique opportunity to work with cutting-edge technology to reshape how businesses operate in the future. AI-powered operations will be essential to staying competitive, and this role places you at the center of that transformation. You’ll tackle challenging problems, work with exciting brands across industries, and be part of a passionate, smart team building something groundbreaking. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Technology, Information and Internet
#J-18808-Ljbffr