Aftermarket Regional Sales Manager

CLARK Material Handling Company, a global leader in the material handling industry, is seeking an Aftermarket Parts Regional Sales Manager to cover the West Region of the USA. This position will be based out of our Dallas, TX (Flower Mound, TX) Global HQ office but will have their home office to work from and travel up to 75% to service their forklift dealerships that are assigned. The Aftermarket Regional Sales Manager (ARSM) will be responsible for assisting dealers grow and better manage their parts businesses. The ARSM will be responsible for growing their business by implementing and managing CSS (Customer Sales & Service) programs, including PM’s, inspection programs, marketing, and retail promotional programs. They are also responsible for achieving CLARK’s parts business objectives in their assigned territories. The ARSM will help dealers manage inventories, inventory turns, and promotional programs. They will also assist dealers in training their parts personnel, assist in setting and tracking specific parts department performance criteria. This position will be the primary contact and liaison for CLARK and the respective parts and service departments at the dealerships. Essential Functions: Increase aftermarket parts sales in your assigned territory. Train new dealership personnel on Aftermarket sales. Create a relationship between the dealership personnel, understand and manage the needs of customers, while maintaining the best interest of CLARK. Deliver and maintain Aftermarket Sales programs to the dealerships and customers. Resolve issues encountered by dealership personnel. Resolve OS&D, and Parts warranty issues within limits of authority. Troubleshoot and resolve issues with Suppliers and Customers. Position requires extensive travel and meeting monthly sales objectives. Attend Sales Meetings in Lexington as required. Provide various reports including parts sales, dealership goals, and performance as required. Job Qualifications: Minimum of five (5) years of experience in the aftermarket parts business with an OEM or Dealership in a material handling or automotive industry. BA or BS in Business, Marketing, or Economics, or equivalent experience is preferred. Must have product knowledge of CLARK and competitor aftermarket parts and general sales and market knowledge of the forklift and material handling industry. Must be able to establish and maintain dealer account confidence. Must have proficient computer skills in Microsoft office programs. Must be able to create and deliver presentations. Must have excellent communication and presentation skills both orally and written with all levels of personnel within the organization and dealerships. Self-starter, dependable, self-motivated, and able to be successful with little supervision. Organizational, planning, and prioritizing skills required. Professional demeanor who uses good judgment and is a great representative of the Company and brand. Must be authorized to work indefinitely in the U.S. without sponsorship. CLARK Material Handling Company is an equal opportunity employer and welcomes applications from diverse candidates.

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