FinBe USA
Bi-lingual Spanish Experienced Debt Collector (on-site)
FinBe USA, Fort Lauderdale, Florida, us, 33336
Bi-lingual Spanish Experienced Debt Collector (on-site)
FinBe USA is seeking a full-time Later Stage Debt Collector to work within our Collection Department. The role requires a minimum of three years of experience in a similar environment. The Collector will manage multiple delinquent accounts that have been charged off and negotiate with customers who may no longer possess the vehicle or negotiate the deficiency. Proficiency in skip tracing techniques to locate difficult-to-find customers is required.
Responsibilities
Collect accounts that are past due beyond 90 days.
Call customers that are past due.
Skip trace to locate delinquent customers and collateral.
Make arrangements and negotiate with delinquent accounts to bring current or settle.
Handle high-volume calls in a fast-paced environment.
Work with the repossession department to secure collateral.
Knowledge, Skills
Skip trace knowledge is a must.
Excellent communication and negotiation skills.
Willing and able to work a flexible schedule, including overtime and weekends.
Ability to multi-task in a fast-paced environment.
Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act.
Good computer and typing skills.
Must be bi-lingual Spanish.
Education
High School diploma or equivalent required.
Experience
3+ years of subprime collections preferred.
Auto collections experience preferred.
Compensation Pay: hourly pay + commission
EEO Statement We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Accounting
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Responsibilities
Collect accounts that are past due beyond 90 days.
Call customers that are past due.
Skip trace to locate delinquent customers and collateral.
Make arrangements and negotiate with delinquent accounts to bring current or settle.
Handle high-volume calls in a fast-paced environment.
Work with the repossession department to secure collateral.
Knowledge, Skills
Skip trace knowledge is a must.
Excellent communication and negotiation skills.
Willing and able to work a flexible schedule, including overtime and weekends.
Ability to multi-task in a fast-paced environment.
Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act.
Good computer and typing skills.
Must be bi-lingual Spanish.
Education
High School diploma or equivalent required.
Experience
3+ years of subprime collections preferred.
Auto collections experience preferred.
Compensation Pay: hourly pay + commission
EEO Statement We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Accounting
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