The City University of New York
Head of Access Services (Associate or Full professor) - Library
The City University of New York, New York, New York, us, 10261
Overview
Head of Access Services (Associate or Full Professor) – Library at The City University of New York, Hunter College. Hunter College seeks an innovative, passionate, and effective leader to manage the Access Services unit of the Hunter College Libraries. Reporting to the Dean and Chief Librarian, the Head of Access Services will provide strategic direction and lead the staff in the units of Circulation, Reserves, Stacks Maintenance, Technology Loans and ILL. This position is responsible for the overall administration and coordination of work and for establishing and implementing access services policies, standards, and procedures across the Hunter College Libraries. Responsibilities
Provide vision and management of the access services unit through planning, leadership, assessment, and delegation; Champion and direct exceptional customer service; Evaluate services and the effectiveness of policies and make recommendations for service and policy improvement; Establish workloads, monitor and evaluate performance, and coach and counsel as needed; Empower department members to make independent decisions at appropriate operational levels, holding members accountable for successful completion of assignments; Evaluate situations to develop creative, workable solutions; Manage unit communications; Mentor and empower staff to create an environment of excellence; Provide visionary leadership for departmental activities; Partner with library and campus colleagues to ensure the library spaces function as a third space for the campus community; Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities. Qualifications
Master’s in Library Science (MLS), Library Information Studies (MLIS), or closely related discipline from an ALA-accredited institution. For appointment as Associate, or Full Professor, a second graduate degree is required. Minimum of seven years of leadership and management experience in an academic or research library access services unit with progression toward increasing responsibility; Record of scholarship and professional achievement appropriate for appointment at the rank of Associate or Full Professor; Strong supervisory skills with experience managing staff, setting performance goals, conducting evaluations, and fostering professional growth; Ability to work collaboratively across departments and locations, build partnerships, and contribute to a positive, student-centered culture; Ability to navigate complex institutional settings; Proven ability to build trust, manage organizational change, and foster innovation and collaboration; Demonstrated ability to delegate, prioritize and manage multiple tasks effectively; Strong customer service skills; Excellent communication, collaboration, and project management skills; Ability to work in a diverse setting. Preferred Qualifications
Experience with Ex Libris Alma/Primo library services platform; Knowledge of Interlibrary Loan and Reserves copyright issues; Familiarity with accessibility standards, guidelines, and tools; Experience with learning management systems; Experience with Springshare products; Experience with Scan and Deliver; Working knowledge of ILLiad; Familiarity with OCLC WorldShare. Compensation
Associate Professor salary range is $90,838–$129,041. Full Professor salary range is $113,982–$136,546. CUNY offers a competitive compensation and benefits package including health insurance, pension and retirement benefits, paid parental leave, and savings programs, plus mentoring and support for research and professional development. How To Apply
Applications must be submitted online by accessing the CUNY portal on the City University of New York job website at www.cuny.edu/employment or https://cuny.jobs/. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31156. Click
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Head of Access Services (Associate or Full Professor) – Library at The City University of New York, Hunter College. Hunter College seeks an innovative, passionate, and effective leader to manage the Access Services unit of the Hunter College Libraries. Reporting to the Dean and Chief Librarian, the Head of Access Services will provide strategic direction and lead the staff in the units of Circulation, Reserves, Stacks Maintenance, Technology Loans and ILL. This position is responsible for the overall administration and coordination of work and for establishing and implementing access services policies, standards, and procedures across the Hunter College Libraries. Responsibilities
Provide vision and management of the access services unit through planning, leadership, assessment, and delegation; Champion and direct exceptional customer service; Evaluate services and the effectiveness of policies and make recommendations for service and policy improvement; Establish workloads, monitor and evaluate performance, and coach and counsel as needed; Empower department members to make independent decisions at appropriate operational levels, holding members accountable for successful completion of assignments; Evaluate situations to develop creative, workable solutions; Manage unit communications; Mentor and empower staff to create an environment of excellence; Provide visionary leadership for departmental activities; Partner with library and campus colleagues to ensure the library spaces function as a third space for the campus community; Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities. Qualifications
Master’s in Library Science (MLS), Library Information Studies (MLIS), or closely related discipline from an ALA-accredited institution. For appointment as Associate, or Full Professor, a second graduate degree is required. Minimum of seven years of leadership and management experience in an academic or research library access services unit with progression toward increasing responsibility; Record of scholarship and professional achievement appropriate for appointment at the rank of Associate or Full Professor; Strong supervisory skills with experience managing staff, setting performance goals, conducting evaluations, and fostering professional growth; Ability to work collaboratively across departments and locations, build partnerships, and contribute to a positive, student-centered culture; Ability to navigate complex institutional settings; Proven ability to build trust, manage organizational change, and foster innovation and collaboration; Demonstrated ability to delegate, prioritize and manage multiple tasks effectively; Strong customer service skills; Excellent communication, collaboration, and project management skills; Ability to work in a diverse setting. Preferred Qualifications
Experience with Ex Libris Alma/Primo library services platform; Knowledge of Interlibrary Loan and Reserves copyright issues; Familiarity with accessibility standards, guidelines, and tools; Experience with learning management systems; Experience with Springshare products; Experience with Scan and Deliver; Working knowledge of ILLiad; Familiarity with OCLC WorldShare. Compensation
Associate Professor salary range is $90,838–$129,041. Full Professor salary range is $113,982–$136,546. CUNY offers a competitive compensation and benefits package including health insurance, pension and retirement benefits, paid parental leave, and savings programs, plus mentoring and support for research and professional development. How To Apply
Applications must be submitted online by accessing the CUNY portal on the City University of New York job website at www.cuny.edu/employment or https://cuny.jobs/. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31156. Click
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