CUNY Hunter College
Head of Access Services (Associate or Full professor) - Library
CUNY Hunter College, New York, New York, us, 10261
Overview
Head of Access Services (Associate or Full Professor) - Library FACULTY VACANCY ANNOUNCEMENT Hunter College seeks an innovative, passionate, and effective leader to manage the Access Services unit of the Hunter College Libraries. Reporting to the Dean and Chief Librarian, the Head of Access Services will provide strategic direction and lead staff in the Circulation, Reserves, Stacks Maintenance, Technology Loans, and ILL units. This position is responsible for the administration and coordination of work and for establishing and implementing access services policies, standards, and procedures across the Hunter College Libraries. This position will be based at Hunter College’s main campus on East 68th Street in Manhattan and will support branch libraries for Social Work & Public Health, Health Professions, and Art. Hunter College Libraries operate near major cultural institutions and offer scholars and creative artists a vibrant, dynamic community within a diverse urban setting. As part of the City University of New York, Hunter College is committed to active engagement with students and the community at large, and embraces equity, inclusiveness, and global awareness in all dimensions of our work. Responsibilities
Provide vision and management of the access services unit through planning, leadership, assessment, and delegation; Champion and direct exceptional customer service; Evaluate services and the effectiveness of policies and make recommendations for service and policy improvement; Establish workloads, monitor and evaluate performance, and coach and counsel as needed; Empower department members to make independent decisions at appropriate operational levels, holding members accountable for successful completion of assignments; Evaluate situations to develop creative, workable solutions; Manage unit communications; Mentor and empower staff to create an environment of excellence; Provide visionary leadership for departmental activities; Partner with library and campus colleagues to ensure the library spaces function as a third space for the campus community; and Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities. Qualifications
A Master’s in Library Science (MLS), Master’s in Library Information Studies (MLIS), or closely related discipline from an ALA-accredited institution. Also required is the ability to work with others for the good of the institution. For appointment as Associate, or Full Professor, a second graduate degree is required. Minimum of seven years of leadership and management experience in an academic or research library access services unit with progression towards increasing responsibility; Record of scholarship and professional achievement appropriate for appointment at the rank of Associate or Full Professor; Strong supervisory skills with experience managing staff, setting performance goals, conducting evaluations, and fostering professional growth; Ability to work collaboratively across departments and locations, build partnerships, and contribute to a positive, student-centered culture; Ability to navigate complex institutional settings; Proven ability to build trust, manage organizational change, and foster innovation and collaboration; Demonstrated ability to delegate, prioritize and manage multiple tasks effectively; Strong customer service skills; Excellent communication, collaboration, and project management skills; and Ability to work in a diverse setting. Preferred Qualifications
Experience with Ex Libris Alma/Primo library services platform; Knowledge of Interlibrary Loan and Reserves copyright issues; Familiarity with accessibility standards, guidelines and tools; Experience with learning management systems; Experience with Springshare products; Experience with Scan and Deliver; Working knowledge of ILLiad; and Familiarity with OCLC Worldshare. Compensation
Associate Professor
salary range is $90,838 - $129,041 Full Professor
salary range is $113,982 - $136,546 CUNY offers faculty a competitive compensation and benefits package covering health insurance, pension and retirement benefits, paid parental leave, and savings programs. We also provide mentoring and support for research, scholarship, and publication as part of our commitment to ongoing faculty professional development. How to Apply
Applications must be submitted online by accessing the CUNY portal on the City University of New York job website at www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31156. Click the “apply now” button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account. Please have your documents available to attach into the application before you begin. The required material must be uploaded as one document under cv/resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format, and the file name should not exceed ten characters and must not include symbols. Incomplete applications will not be considered. Please include: • cover letter or statement of scholarly interests • curriculum vitae/resume • names and contact information of 3 references Upload all documents as one single file—pdf format preferred. Closing Date
This search will remain open until filled. The committee will begin reviewing completed applications on November 10, 2025. Applications submitted after the deadline will only be considered if the position remains open after the initial round. Job Search Category
CUNY Job Posting: Faculty Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 31156 Location: Hunter College
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Head of Access Services (Associate or Full Professor) - Library FACULTY VACANCY ANNOUNCEMENT Hunter College seeks an innovative, passionate, and effective leader to manage the Access Services unit of the Hunter College Libraries. Reporting to the Dean and Chief Librarian, the Head of Access Services will provide strategic direction and lead staff in the Circulation, Reserves, Stacks Maintenance, Technology Loans, and ILL units. This position is responsible for the administration and coordination of work and for establishing and implementing access services policies, standards, and procedures across the Hunter College Libraries. This position will be based at Hunter College’s main campus on East 68th Street in Manhattan and will support branch libraries for Social Work & Public Health, Health Professions, and Art. Hunter College Libraries operate near major cultural institutions and offer scholars and creative artists a vibrant, dynamic community within a diverse urban setting. As part of the City University of New York, Hunter College is committed to active engagement with students and the community at large, and embraces equity, inclusiveness, and global awareness in all dimensions of our work. Responsibilities
Provide vision and management of the access services unit through planning, leadership, assessment, and delegation; Champion and direct exceptional customer service; Evaluate services and the effectiveness of policies and make recommendations for service and policy improvement; Establish workloads, monitor and evaluate performance, and coach and counsel as needed; Empower department members to make independent decisions at appropriate operational levels, holding members accountable for successful completion of assignments; Evaluate situations to develop creative, workable solutions; Manage unit communications; Mentor and empower staff to create an environment of excellence; Provide visionary leadership for departmental activities; Partner with library and campus colleagues to ensure the library spaces function as a third space for the campus community; and Serve on Hunter College, CUNY, and/or departmental committees, and engage in professional development and scholarly activities. Qualifications
A Master’s in Library Science (MLS), Master’s in Library Information Studies (MLIS), or closely related discipline from an ALA-accredited institution. Also required is the ability to work with others for the good of the institution. For appointment as Associate, or Full Professor, a second graduate degree is required. Minimum of seven years of leadership and management experience in an academic or research library access services unit with progression towards increasing responsibility; Record of scholarship and professional achievement appropriate for appointment at the rank of Associate or Full Professor; Strong supervisory skills with experience managing staff, setting performance goals, conducting evaluations, and fostering professional growth; Ability to work collaboratively across departments and locations, build partnerships, and contribute to a positive, student-centered culture; Ability to navigate complex institutional settings; Proven ability to build trust, manage organizational change, and foster innovation and collaboration; Demonstrated ability to delegate, prioritize and manage multiple tasks effectively; Strong customer service skills; Excellent communication, collaboration, and project management skills; and Ability to work in a diverse setting. Preferred Qualifications
Experience with Ex Libris Alma/Primo library services platform; Knowledge of Interlibrary Loan and Reserves copyright issues; Familiarity with accessibility standards, guidelines and tools; Experience with learning management systems; Experience with Springshare products; Experience with Scan and Deliver; Working knowledge of ILLiad; and Familiarity with OCLC Worldshare. Compensation
Associate Professor
salary range is $90,838 - $129,041 Full Professor
salary range is $113,982 - $136,546 CUNY offers faculty a competitive compensation and benefits package covering health insurance, pension and retirement benefits, paid parental leave, and savings programs. We also provide mentoring and support for research, scholarship, and publication as part of our commitment to ongoing faculty professional development. How to Apply
Applications must be submitted online by accessing the CUNY portal on the City University of New York job website at www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYFirst job system instructions. To search for this vacancy, click on search job listings, select more options to search for CUNY jobs and enter the Job Opening ID number 31156. Click the “apply now” button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account. Please have your documents available to attach into the application before you begin. The required material must be uploaded as one document under cv/resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format, and the file name should not exceed ten characters and must not include symbols. Incomplete applications will not be considered. Please include: • cover letter or statement of scholarly interests • curriculum vitae/resume • names and contact information of 3 references Upload all documents as one single file—pdf format preferred. Closing Date
This search will remain open until filled. The committee will begin reviewing completed applications on November 10, 2025. Applications submitted after the deadline will only be considered if the position remains open after the initial round. Job Search Category
CUNY Job Posting: Faculty Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 31156 Location: Hunter College
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