Dutch Bros Coffee
Position Overview
The Equipment Installation Specialist will lead the coordination for end-to-end execution of kitchen equipment installations across all new shop openings. This role serves as the central point of coordination between internal teams, kitchen equipment suppliers (KES), third-party installers, and field operators to ensure kitchen equipment is delivered, staged, installed, and commissioned accurately, efficiently, and on time.
This role blends strategic coordination, site-level troubleshooting, and stakeholder communication to drive equipment readiness and support shop turnover timelines. Success in this role requires strong project management skills, deep understanding of kitchen equipment functionality, and a proactive approach to problem-solving in fast-paced environments.
Key Result Areas Project Coordination & Scheduling
Coordinate with KES partners, third-party installers, and internal Construction Project Managers to align on delivery and installation windows to support shop opening timelines
Manage and track installation milestones for all kitchen equipment across multiple active construction projects
Maintain Lucernex reports to support project timeline visibility, timeline tracking and coordination with internal and external stakeholders
Maintain and update live tracker with project schedules, milestones, and punch lists related to kitchen equipment and third-party installation
Participate in site project calls to ensure visibility and timeline alignment
Review site cameras for verification of site readiness prior to delivery
Installation Execution
Monitor shipment schedules from vendors to meeting weekly shop turnover deadlines
Supervise staging, installation, and commissioning of equipment ensuring compliance with prototype specifications and SOPs
Act as the first point of escalation for real time issues on site such as readiness delays, access issues and vendor execution challenges
Verify all equipment is operational before shop handoff and confirm completion with required documentation from vendors and installers
Create traceability between installation and prototype specs for areas of opportunity with key stakeholders
Communicate install status and risks proactively to key stakeholders
Partner in the refinement of SOPs based on opportunities identified from previous installs to improve future outcomes
Close-Out & Post-Install Support
Maintain post-install documentation manage punch list resolution, and support closeout efforts in collaboration with vendors and Construction teams
Contribute to lessons learned reviews and cross functional process improvement initiatives through standardized reviews of equipment performance tracking post opening
Create traceability between installation outcomes and prototype and design expectations to inform future planning
Cross-Functional Coordination
Collaborate with Finance to ensure timely processing of vendor invoices and accurate equipment allocations
Coordinate implementation of new equipment approved by Operations and ensure teams are informed on equipment functionality and use
Maintain working knowledge of key equipment types to ensure alignment with operational expectations and end-user functionality
Job Qualifications
High school diploma or GED, required
3+ years of experience in Construction, Equipment Administrating, or similar, required
Must understand how to keep and maintain good relationships with all vendors, suppliers, contractors, and co-workers
This position is required to drive, when necessary
Travel, including overnight stay, required
Location Requirement This role is located in the Greater Phoenix area. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.
Skills
Timeline Management
Project Management
Vendor Relationships
Supplier Collaboration
Equipment Troubleshooting
Operational Efficiency
Physical Requirements
Mobility and Physical Tasks:
Ability to occasionally move or lift items up to 25 pounds, such as files or equipment, which may be necessary while working in various office environments or while traveling. Must be able to sit for extended periods of time while traveling. Must be able to stand, stretch, twist, and reach.
Travel and Office Environment Adaptability:
Must be able to work effectively in diverse environments including various offices and hotel rooms and adapt to different settings while traveling, including driving or flying.
Effective Communication:
Must be able to communicate effectively in both written and verbal forms to perform job duties, including during travel or remote work situations.
Vision Requirements:
Vision must be good or correctable to ensure the ability to perform essential job duties, such as reading documents, navigating travel routes, and utilizing office technology.
Hearing Requirements:
Hearing must be good or correctable to facilitate understanding of spoken information and effective communication, both in office settings and during travel.
Reading and Writing:
Ability to read and write in English is essential for processing paperwork, documenting travel-related activities, and following up on necessary actions.
Technology Proficiency:
Constantly operates a computer and other office productivity machinery (e.g., calculators, copy machines) to perform job functions effectively, including while traveling.
Effective Communication:
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office or remote communication tools.
Compensation $62,000 - DOE
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you\'ll enjoy your career with us!
#J-18808-Ljbffr
This role blends strategic coordination, site-level troubleshooting, and stakeholder communication to drive equipment readiness and support shop turnover timelines. Success in this role requires strong project management skills, deep understanding of kitchen equipment functionality, and a proactive approach to problem-solving in fast-paced environments.
Key Result Areas Project Coordination & Scheduling
Coordinate with KES partners, third-party installers, and internal Construction Project Managers to align on delivery and installation windows to support shop opening timelines
Manage and track installation milestones for all kitchen equipment across multiple active construction projects
Maintain Lucernex reports to support project timeline visibility, timeline tracking and coordination with internal and external stakeholders
Maintain and update live tracker with project schedules, milestones, and punch lists related to kitchen equipment and third-party installation
Participate in site project calls to ensure visibility and timeline alignment
Review site cameras for verification of site readiness prior to delivery
Installation Execution
Monitor shipment schedules from vendors to meeting weekly shop turnover deadlines
Supervise staging, installation, and commissioning of equipment ensuring compliance with prototype specifications and SOPs
Act as the first point of escalation for real time issues on site such as readiness delays, access issues and vendor execution challenges
Verify all equipment is operational before shop handoff and confirm completion with required documentation from vendors and installers
Create traceability between installation and prototype specs for areas of opportunity with key stakeholders
Communicate install status and risks proactively to key stakeholders
Partner in the refinement of SOPs based on opportunities identified from previous installs to improve future outcomes
Close-Out & Post-Install Support
Maintain post-install documentation manage punch list resolution, and support closeout efforts in collaboration with vendors and Construction teams
Contribute to lessons learned reviews and cross functional process improvement initiatives through standardized reviews of equipment performance tracking post opening
Create traceability between installation outcomes and prototype and design expectations to inform future planning
Cross-Functional Coordination
Collaborate with Finance to ensure timely processing of vendor invoices and accurate equipment allocations
Coordinate implementation of new equipment approved by Operations and ensure teams are informed on equipment functionality and use
Maintain working knowledge of key equipment types to ensure alignment with operational expectations and end-user functionality
Job Qualifications
High school diploma or GED, required
3+ years of experience in Construction, Equipment Administrating, or similar, required
Must understand how to keep and maintain good relationships with all vendors, suppliers, contractors, and co-workers
This position is required to drive, when necessary
Travel, including overnight stay, required
Location Requirement This role is located in the Greater Phoenix area. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.
Skills
Timeline Management
Project Management
Vendor Relationships
Supplier Collaboration
Equipment Troubleshooting
Operational Efficiency
Physical Requirements
Mobility and Physical Tasks:
Ability to occasionally move or lift items up to 25 pounds, such as files or equipment, which may be necessary while working in various office environments or while traveling. Must be able to sit for extended periods of time while traveling. Must be able to stand, stretch, twist, and reach.
Travel and Office Environment Adaptability:
Must be able to work effectively in diverse environments including various offices and hotel rooms and adapt to different settings while traveling, including driving or flying.
Effective Communication:
Must be able to communicate effectively in both written and verbal forms to perform job duties, including during travel or remote work situations.
Vision Requirements:
Vision must be good or correctable to ensure the ability to perform essential job duties, such as reading documents, navigating travel routes, and utilizing office technology.
Hearing Requirements:
Hearing must be good or correctable to facilitate understanding of spoken information and effective communication, both in office settings and during travel.
Reading and Writing:
Ability to read and write in English is essential for processing paperwork, documenting travel-related activities, and following up on necessary actions.
Technology Proficiency:
Constantly operates a computer and other office productivity machinery (e.g., calculators, copy machines) to perform job functions effectively, including while traveling.
Effective Communication:
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office or remote communication tools.
Compensation $62,000 - DOE
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you\'ll enjoy your career with us!
#J-18808-Ljbffr