Career Developers
Technology Training Application Specialist (Hybrid in Madison, Nj) ( Full-Time )
Career Developers, Madison, New Jersey, us, 07940
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Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. As a GSA Contract holder, we offer comprehensive staffing solutions for both commercial and government sectors nationwide. By selectively partnering with clients who share our values, we ensure productive collaborations that set us apart in the industry. Our dedication to candidates involves managing expectations with precision through business intelligence, thorough interview preparation, transparent communication, and exceptional feedback throughout the process.
We are committed to advancing your career and look forward to supporting your professional growth.
Technology Training Application Specialist (Hybrid in Madison, NJ) ( Full-Time ) ( Law Firm ) Location: Hybrid schedule in Madison, New Jersey, with 4 days onsite and 1 day remote
Salary: 85K - $100K Base Salary
Must Haves
5+ years of experience in technology training, IT support, or application specialist role within a professional services or legal environment (Law Firm Preferred).
Experience with a Document Management System (DMS) is required—NetDocuments is strongly preferred, iManage is acceptable, and eDocs is a plus.
Advanced knowledge of Microsoft Office 365 (Word, Outlook, Teams, Excel, PowerPoint), including admin-level experience or advanced user functionality.
Proficiency in creating training videos using tools such as Camtasia, Snagit, etc.
We seek a dynamic, tech-savvy Application Specialist & Technology Trainer to help our users adopt technology efficiently and optimize workflows. This hybrid role blends hands-on application support, engaging training, and change management, serving as a key link between IT, end-users, and leadership.
Responsibilities include onboarding, delivering live and recorded training, and promoting adoption of tools such as NetDocuments (or iManage), BigHand, LexisNexis, DocStyles, and Microsoft 365. The role supports the firm's Security Awareness Training program through curriculum delivery and user engagement.
Key Responsibilities
User Training & Enablement
Lead onboarding sessions for new hires, ensuring a smooth introduction to the firm's core applications and technology practices.
Design and deliver training programs, both virtual and in-person, tailored to legal professionals and support staff.
Create weekly/bi-weekly "Tech Tip” content and short tutorial clips to promote ongoing learning and user engagement.
Maintain and update a training library including manuals, quick-start guides, and training videos.
Assist with delivery and content support for the firm's Security Awareness Training curriculum.
Application Support & Integration/Optimization
Serve as the go-to subject matter expert for legal technology tools, including NetDocuments (or iManage), BigHand, LexisNexis, and advanced Microsoft Office 365 features.
Support and troubleshoot document management workflows and templates, including style sheets and macros.
Collaborate with the Manager of User Support to identify training opportunities and improve workflows that impact user satisfaction and productivity.
Assist in testing, deployment, and user adoption of new software tools, upgrades, and integrations.
Cross-Functional Collaboration
Partner with the Director of Technology and the User Support Manager to implement and deploy firmwide productivity applications.
Participate in pilot groups and feedback loops for evaluating new tools or enhancements to existing platforms.
Analyze training feedback and system usage metrics to refine the training roadmap and promote high adoption rates.
Qualifications & Skills Required
5+ years of experience in technology training, IT support, or application specialist role within a professional services or legal environment (Law Firm Preferred).
Experience with a Document Management System (DMS) is required—NetDocuments is strongly preferred, iManage is acceptable, and eDocs is a plus.
Advanced knowledge of Microsoft Office 365 (Word, Outlook, Teams, Excel, PowerPoint), including admin-level experience or advanced user functionality.
Proficiency in creating training videos using tools such as Camtasia, Snagit, etc.
Strong written and verbal communication skills, with the ability to present technical concepts in an engaging, user-friendly, clear, concise format.
Preferred
Familiarity with legal tools such as BigHand, DocStyle(Compare, Enterprise. Ribbon), LexisNexis, and template/document automation platforms.
Experience supporting Security Awareness Training within a corporate or legal setting.
Experience with enterprise-level ticketing systems, ConnectWise Manage, or similar.
Experience with remote control software such as ConnectWise ScreenConnect/Automate.
Professional certifications such as Microsoft Certified Trainer (MCT) are welcomed and encouraged (training and certification opportunities available).
Bachelor’s degree in Information Technology, Education, Communications, or related field.
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Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. As a GSA Contract holder, we offer comprehensive staffing solutions for both commercial and government sectors nationwide. By selectively partnering with clients who share our values, we ensure productive collaborations that set us apart in the industry. Our dedication to candidates involves managing expectations with precision through business intelligence, thorough interview preparation, transparent communication, and exceptional feedback throughout the process.
We are committed to advancing your career and look forward to supporting your professional growth.
Technology Training Application Specialist (Hybrid in Madison, NJ) ( Full-Time ) ( Law Firm ) Location: Hybrid schedule in Madison, New Jersey, with 4 days onsite and 1 day remote
Salary: 85K - $100K Base Salary
Must Haves
5+ years of experience in technology training, IT support, or application specialist role within a professional services or legal environment (Law Firm Preferred).
Experience with a Document Management System (DMS) is required—NetDocuments is strongly preferred, iManage is acceptable, and eDocs is a plus.
Advanced knowledge of Microsoft Office 365 (Word, Outlook, Teams, Excel, PowerPoint), including admin-level experience or advanced user functionality.
Proficiency in creating training videos using tools such as Camtasia, Snagit, etc.
We seek a dynamic, tech-savvy Application Specialist & Technology Trainer to help our users adopt technology efficiently and optimize workflows. This hybrid role blends hands-on application support, engaging training, and change management, serving as a key link between IT, end-users, and leadership.
Responsibilities include onboarding, delivering live and recorded training, and promoting adoption of tools such as NetDocuments (or iManage), BigHand, LexisNexis, DocStyles, and Microsoft 365. The role supports the firm's Security Awareness Training program through curriculum delivery and user engagement.
Key Responsibilities
User Training & Enablement
Lead onboarding sessions for new hires, ensuring a smooth introduction to the firm's core applications and technology practices.
Design and deliver training programs, both virtual and in-person, tailored to legal professionals and support staff.
Create weekly/bi-weekly "Tech Tip” content and short tutorial clips to promote ongoing learning and user engagement.
Maintain and update a training library including manuals, quick-start guides, and training videos.
Assist with delivery and content support for the firm's Security Awareness Training curriculum.
Application Support & Integration/Optimization
Serve as the go-to subject matter expert for legal technology tools, including NetDocuments (or iManage), BigHand, LexisNexis, and advanced Microsoft Office 365 features.
Support and troubleshoot document management workflows and templates, including style sheets and macros.
Collaborate with the Manager of User Support to identify training opportunities and improve workflows that impact user satisfaction and productivity.
Assist in testing, deployment, and user adoption of new software tools, upgrades, and integrations.
Cross-Functional Collaboration
Partner with the Director of Technology and the User Support Manager to implement and deploy firmwide productivity applications.
Participate in pilot groups and feedback loops for evaluating new tools or enhancements to existing platforms.
Analyze training feedback and system usage metrics to refine the training roadmap and promote high adoption rates.
Qualifications & Skills Required
5+ years of experience in technology training, IT support, or application specialist role within a professional services or legal environment (Law Firm Preferred).
Experience with a Document Management System (DMS) is required—NetDocuments is strongly preferred, iManage is acceptable, and eDocs is a plus.
Advanced knowledge of Microsoft Office 365 (Word, Outlook, Teams, Excel, PowerPoint), including admin-level experience or advanced user functionality.
Proficiency in creating training videos using tools such as Camtasia, Snagit, etc.
Strong written and verbal communication skills, with the ability to present technical concepts in an engaging, user-friendly, clear, concise format.
Preferred
Familiarity with legal tools such as BigHand, DocStyle(Compare, Enterprise. Ribbon), LexisNexis, and template/document automation platforms.
Experience supporting Security Awareness Training within a corporate or legal setting.
Experience with enterprise-level ticketing systems, ConnectWise Manage, or similar.
Experience with remote control software such as ConnectWise ScreenConnect/Automate.
Professional certifications such as Microsoft Certified Trainer (MCT) are welcomed and encouraged (training and certification opportunities available).
Bachelor’s degree in Information Technology, Education, Communications, or related field.
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