Georgia State University
Student Financial Management Counselor
Georgia State University, Atlanta, Georgia, United States, 30383
Overview
Student Financial Management Counselor Student Financial Management Center Dunwoody Campus We are seeking
1 Student Financial Management Counselor (SFMC)
to serve in our
Student Financial Management
at our
Dunwoody campus . The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial aid process, financial aid eligibility requirements, student account policies by conducting financial management workshops, seminars, and other outreach activities. This position is also responsible for providing excellent customer service within a high-volume environment which includes in-person visits and phone inquiries.
What makes the Student Financial Management Center a Great Place?
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with a variety of partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
Duties Include:
Condu cts community outreach efforts, including financial management workshops and orientation presentations, as well as conducting calling campaigns to students, parents, other University staff, and community organizations.
Serves as a tier 2 resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone and in-person, by federal, state, Board of Regents, and institutional regulations. Investigates and provides solutions regarding financial aid and student account customer issues.
Assists in awarding financial aid according to program regulations, such as HOPE, federal direct loans, federal Perkins loans. Reviews the accuracy of financial aid applications and verifies application information with supporting documentation.
Collects money owed to the University using telephone and mail collection techniques to meet enrollment and retention objectives set by management. Evaluates financial circumstances to determine appropriate student account payment options.
Counsels students on a variety of enrollment management issues, including all aspects from orientation to enrollment and after, including but not limited to admissions, registration, and academic records.
Disclaimer This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee's direct supervisor.
Qualifications
Minimum Hiring Qualifications:
Bachelor"s degree and two years of experience; or combination of education and related experience.
Details
College/Business Unit:
Provost & VP Academic Affairs
Department:
Student Financial Counsel Center
Location:
Atlanta Campus
Shift:
M-F 8:30 AM - 5:15 PM
Salary:
$45,000
Pay Grade:
13
FLSA Status:
Non-Exempt
Job Type:
Full Time (Benefits Eligible)
Job Posting:
10/08/25, 1:53:49 PM
Closing Date:
10/23/25, 3:59:00 AM
Special Instructions
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application, Resume, Cover Letter (Recommended)
Final candidates must provide three professional references.
Georgia State University values: COMMUNITY, IDENTITY, PLACEMAKING & BELONGING, TRANSFORMATION, INTEGRITY, EXCELLENCE, STRATEGIC INNOVATION. USG Core Value Statement and related policies apply as described in the job posting.
Equal Employment Opportunity : Georgia State prohibits discrimination in its programs, activities, employment, and admissions; this includes race, ethnicity, gender, veteran status, disability, or any other federally, state, or local protected class. A comprehensive background check will be conducted as part of the employment process.
Please note: Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
#J-18808-Ljbffr
Student Financial Management Counselor Student Financial Management Center Dunwoody Campus We are seeking
1 Student Financial Management Counselor (SFMC)
to serve in our
Student Financial Management
at our
Dunwoody campus . The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial aid process, financial aid eligibility requirements, student account policies by conducting financial management workshops, seminars, and other outreach activities. This position is also responsible for providing excellent customer service within a high-volume environment which includes in-person visits and phone inquiries.
What makes the Student Financial Management Center a Great Place?
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with a variety of partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
Duties Include:
Condu cts community outreach efforts, including financial management workshops and orientation presentations, as well as conducting calling campaigns to students, parents, other University staff, and community organizations.
Serves as a tier 2 resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone and in-person, by federal, state, Board of Regents, and institutional regulations. Investigates and provides solutions regarding financial aid and student account customer issues.
Assists in awarding financial aid according to program regulations, such as HOPE, federal direct loans, federal Perkins loans. Reviews the accuracy of financial aid applications and verifies application information with supporting documentation.
Collects money owed to the University using telephone and mail collection techniques to meet enrollment and retention objectives set by management. Evaluates financial circumstances to determine appropriate student account payment options.
Counsels students on a variety of enrollment management issues, including all aspects from orientation to enrollment and after, including but not limited to admissions, registration, and academic records.
Disclaimer This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee's direct supervisor.
Qualifications
Minimum Hiring Qualifications:
Bachelor"s degree and two years of experience; or combination of education and related experience.
Details
College/Business Unit:
Provost & VP Academic Affairs
Department:
Student Financial Counsel Center
Location:
Atlanta Campus
Shift:
M-F 8:30 AM - 5:15 PM
Salary:
$45,000
Pay Grade:
13
FLSA Status:
Non-Exempt
Job Type:
Full Time (Benefits Eligible)
Job Posting:
10/08/25, 1:53:49 PM
Closing Date:
10/23/25, 3:59:00 AM
Special Instructions
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application, Resume, Cover Letter (Recommended)
Final candidates must provide three professional references.
Georgia State University values: COMMUNITY, IDENTITY, PLACEMAKING & BELONGING, TRANSFORMATION, INTEGRITY, EXCELLENCE, STRATEGIC INNOVATION. USG Core Value Statement and related policies apply as described in the job posting.
Equal Employment Opportunity : Georgia State prohibits discrimination in its programs, activities, employment, and admissions; this includes race, ethnicity, gender, veteran status, disability, or any other federally, state, or local protected class. A comprehensive background check will be conducted as part of the employment process.
Please note: Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
#J-18808-Ljbffr