Bodycote
Overview
Remote position reporting to the Benefits Manager. The Senior Benefits Specialist is a key contributor within the Benefits Department and HR Operations team, responsible for ensuring the accuracy, compliance, and operational efficiency of benefits-related processes across the U.S. and Canada. This role balances ownership of benefits operations, including billing, reconciliation, and compliance, with administration of leave programs to ensure consistent, compliant employee experiences. The role may involve vendor management, employee communications, wellness initiatives, and continuous process improvement. Bodycote is a safety-sensitive employer due to the nature of its business and heavy industrial market. Responsibilities
Benefits Operations & Compliance: Lead monthly and quarterly benefits billing processes for U.S. and Canadian plans, ensuring accuracy and timely payment. Reconcile benefit invoices against enrollment data from HRIS, vendor, and payroll systems; resolve discrepancies. Partner with Finance and Payroll to ensure benefits costs are allocated, recorded, and deducted accurately. Generate, analyze, and distribute benefits reports for Finance, HR, and leadership. Support compliance with ERISA, IRS, HIPAA, COBRA, CRA, and provincial regulations; assist with audits and regulatory filings. Leave of Absence and Accommodations Administration: Administer leave of absence programs including FMLA, ADA, STD, workers’ compensation, military, and personal leaves. Track eligibility, balances, certifications, and documentation while ensuring timely notifications and return-to-work compliance. Serve as primary contact for employees, managers, and HR Business Partners regarding leave and accommodations. Employee & Vendor Support: Respond promptly to inquiries related to benefits and leave programs. Liaise between employees, HR, vendors, and stakeholders to resolve issues and promote positive employee experiences. Assist in vendor relationship management, including claims resolution, file feed monitoring, and vendor performance reviews. Communications, Training & Engagement: Support benefits and wellness communications to promote understanding and utilization of programs. Contribute to annual enrollment planning, campaigns, and employee education sessions. Develop training materials and process documentation for employees, managers, and HR stakeholders. Process Improvement & Special Projects: Document and maintain standard operating procedures for benefits and leave processes. Partner with the Benefits Manager on special projects, vendor reviews, audits, and new program implementations. Identify opportunities to improve efficiency, accuracy, and employee experience in benefits and leave administration. Qualifications
Minimum of 5+ years of experience in benefits administration, with a strong focus on U.S. programs (Canadian experience strongly preferred). Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Strong knowledge of FMLA, ADA, HIPAA, COBRA, and related federal/state laws; familiarity with ERISA, IRS, CRA, and provincial regulations preferred. Proven experience managing multi-state leave of absence programs, including compliance with federal (FMLA) and state-specific regulations, employee and manager support, and coordination with vendors, payroll, and HR partners. Proven experience with benefits billing, reconciliation, and HRIS platforms (e.g., UKG, Workday) for processing, data audits, and reporting. Advanced Excel proficiency (v-lookups, pivot tables, if/then formulas). Strong analytical, problem-solving, and process-improvement skills; highly organized with attention to detail and ability to prioritize in a fast-paced environment. Effective written and verbal communication skills with strong interpersonal abilities for cross-functional and vendor collaboration. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred
CEBS, FMLA/Leave Management certification, or SHRM/PHR credentials. Experience with Canadian benefits programs and provincial regulations. Experience reconciling vendor feeds and resolving escalated claim issues. Physical & Mental Demands
Must be able to work in a sitting/standing position for extended periods in an office/industrial environment. Manual dexterity for data entry; ability to bend, reach, and lift up to 25 lbs. Ability to communicate effectively orally and in writing; adequate vision and hearing for work tasks. The statements herein describe the general nature and levels of work performed by employees but are not a complete list of responsibilities. Bodycote reserves the right to revise or change duties as needed. Bodycote is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, disability, genetic information, marital status, sex, gender identity, age, veteran status, sexual orientation, or any other basis protected by applicable laws.
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Remote position reporting to the Benefits Manager. The Senior Benefits Specialist is a key contributor within the Benefits Department and HR Operations team, responsible for ensuring the accuracy, compliance, and operational efficiency of benefits-related processes across the U.S. and Canada. This role balances ownership of benefits operations, including billing, reconciliation, and compliance, with administration of leave programs to ensure consistent, compliant employee experiences. The role may involve vendor management, employee communications, wellness initiatives, and continuous process improvement. Bodycote is a safety-sensitive employer due to the nature of its business and heavy industrial market. Responsibilities
Benefits Operations & Compliance: Lead monthly and quarterly benefits billing processes for U.S. and Canadian plans, ensuring accuracy and timely payment. Reconcile benefit invoices against enrollment data from HRIS, vendor, and payroll systems; resolve discrepancies. Partner with Finance and Payroll to ensure benefits costs are allocated, recorded, and deducted accurately. Generate, analyze, and distribute benefits reports for Finance, HR, and leadership. Support compliance with ERISA, IRS, HIPAA, COBRA, CRA, and provincial regulations; assist with audits and regulatory filings. Leave of Absence and Accommodations Administration: Administer leave of absence programs including FMLA, ADA, STD, workers’ compensation, military, and personal leaves. Track eligibility, balances, certifications, and documentation while ensuring timely notifications and return-to-work compliance. Serve as primary contact for employees, managers, and HR Business Partners regarding leave and accommodations. Employee & Vendor Support: Respond promptly to inquiries related to benefits and leave programs. Liaise between employees, HR, vendors, and stakeholders to resolve issues and promote positive employee experiences. Assist in vendor relationship management, including claims resolution, file feed monitoring, and vendor performance reviews. Communications, Training & Engagement: Support benefits and wellness communications to promote understanding and utilization of programs. Contribute to annual enrollment planning, campaigns, and employee education sessions. Develop training materials and process documentation for employees, managers, and HR stakeholders. Process Improvement & Special Projects: Document and maintain standard operating procedures for benefits and leave processes. Partner with the Benefits Manager on special projects, vendor reviews, audits, and new program implementations. Identify opportunities to improve efficiency, accuracy, and employee experience in benefits and leave administration. Qualifications
Minimum of 5+ years of experience in benefits administration, with a strong focus on U.S. programs (Canadian experience strongly preferred). Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Strong knowledge of FMLA, ADA, HIPAA, COBRA, and related federal/state laws; familiarity with ERISA, IRS, CRA, and provincial regulations preferred. Proven experience managing multi-state leave of absence programs, including compliance with federal (FMLA) and state-specific regulations, employee and manager support, and coordination with vendors, payroll, and HR partners. Proven experience with benefits billing, reconciliation, and HRIS platforms (e.g., UKG, Workday) for processing, data audits, and reporting. Advanced Excel proficiency (v-lookups, pivot tables, if/then formulas). Strong analytical, problem-solving, and process-improvement skills; highly organized with attention to detail and ability to prioritize in a fast-paced environment. Effective written and verbal communication skills with strong interpersonal abilities for cross-functional and vendor collaboration. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred
CEBS, FMLA/Leave Management certification, or SHRM/PHR credentials. Experience with Canadian benefits programs and provincial regulations. Experience reconciling vendor feeds and resolving escalated claim issues. Physical & Mental Demands
Must be able to work in a sitting/standing position for extended periods in an office/industrial environment. Manual dexterity for data entry; ability to bend, reach, and lift up to 25 lbs. Ability to communicate effectively orally and in writing; adequate vision and hearing for work tasks. The statements herein describe the general nature and levels of work performed by employees but are not a complete list of responsibilities. Bodycote reserves the right to revise or change duties as needed. Bodycote is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, disability, genetic information, marital status, sex, gender identity, age, veteran status, sexual orientation, or any other basis protected by applicable laws.
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