New York Technology Partners
Title: Salesforce Architect – Agentforce & AI Solutions
Location: Lebanon, NJ (Hybrid – 3 days a week)
Overview Direct message the job poster from New York Technology Partners.
Responsibilities
Collaborate directly with client stakeholders to understand business needs and translate them into technical designs
Design & implement scalable Salesforce solutions leveraging Agentforce, Einstein AI and core Salesforce features across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud
Build Lightning Web Components, Apex Classes, Flows, Triggers and API integrations
Design and develop POCs using Agentforce, and other Gen AI related capabilities to validate feasibility, performance and business value
Design and implement Data Cloud solutions for unified customer data, segmentation and activation across channels
Leverage Data Cloud insights in conjunction with AI to deliver real-time experiences
Integrate Salesforce with external systems using REST/SOAP APIs, middleware and event driven patterns
Implement AI powered workflows, and automation to enhance customer experience
Implement and optimize Agentforce DevOps pipelines using AI to accelerate release readiness, detect deployment risks and recommend fixes
Ensure secure, scalable, and maintainable solutions aligned with Salesforce best practices
Troubleshoot and optimize applications across multiple environments ensuring performance and scalability
Manage source-driven development with GIT, ensuring branch strategies and align with enterprise standards
Stay up to date on Salesforce releases, new AI capabilities and platform trends
Required Experience
10-15 years of Salesforce platform experience, including solution design and custom development
Proven, hands-on expertise with Agentforce, Data Cloud, and Salesforce AI tools (Einstein AI and generative AI integrations)
Deep understanding of Salesforce core concepts and Hands-on custom development using Apex, LWC, Flows, API Integrations and security models
Extensive experience with integrations – REST/SOAP APIs, Platform Events, middleware and event-driven architectures
Demonstrated experience building and delivering working POCs in client environments
Deep expertise on multiple Salesforce products like Sales Cloud, Service Cloud, Data Cloud, Experience Cloud and Marketing Cloud
Experience with generative AI and conversational AI design
Strong experience implementing and optimizing Service Cloud including Omni-Channel Routing, Email-to-Case, Live Agent and Einstein Bots
AI and Data Cloud implementation across enterprise environments
Knowledge on Agentforce DevOps and enterprise CI/CD pipeline management
Excellent communication skills with ability to engage both technical and non-technical stakeholders
Salesforce Platform Developer II and Application Architect certifications are required
Technical Skills
Security: Salesforce security model, Shield encryption, compliance frameworks
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Other and Information Technology
Industries
Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at New York Technology Partners.
Note: This description focuses on the Salesforce Architect role and its requirements. Applications outside this scope may not be considered.
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Overview Direct message the job poster from New York Technology Partners.
Responsibilities
Collaborate directly with client stakeholders to understand business needs and translate them into technical designs
Design & implement scalable Salesforce solutions leveraging Agentforce, Einstein AI and core Salesforce features across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud
Build Lightning Web Components, Apex Classes, Flows, Triggers and API integrations
Design and develop POCs using Agentforce, and other Gen AI related capabilities to validate feasibility, performance and business value
Design and implement Data Cloud solutions for unified customer data, segmentation and activation across channels
Leverage Data Cloud insights in conjunction with AI to deliver real-time experiences
Integrate Salesforce with external systems using REST/SOAP APIs, middleware and event driven patterns
Implement AI powered workflows, and automation to enhance customer experience
Implement and optimize Agentforce DevOps pipelines using AI to accelerate release readiness, detect deployment risks and recommend fixes
Ensure secure, scalable, and maintainable solutions aligned with Salesforce best practices
Troubleshoot and optimize applications across multiple environments ensuring performance and scalability
Manage source-driven development with GIT, ensuring branch strategies and align with enterprise standards
Stay up to date on Salesforce releases, new AI capabilities and platform trends
Required Experience
10-15 years of Salesforce platform experience, including solution design and custom development
Proven, hands-on expertise with Agentforce, Data Cloud, and Salesforce AI tools (Einstein AI and generative AI integrations)
Deep understanding of Salesforce core concepts and Hands-on custom development using Apex, LWC, Flows, API Integrations and security models
Extensive experience with integrations – REST/SOAP APIs, Platform Events, middleware and event-driven architectures
Demonstrated experience building and delivering working POCs in client environments
Deep expertise on multiple Salesforce products like Sales Cloud, Service Cloud, Data Cloud, Experience Cloud and Marketing Cloud
Experience with generative AI and conversational AI design
Strong experience implementing and optimizing Service Cloud including Omni-Channel Routing, Email-to-Case, Live Agent and Einstein Bots
AI and Data Cloud implementation across enterprise environments
Knowledge on Agentforce DevOps and enterprise CI/CD pipeline management
Excellent communication skills with ability to engage both technical and non-technical stakeholders
Salesforce Platform Developer II and Application Architect certifications are required
Technical Skills
Security: Salesforce security model, Shield encryption, compliance frameworks
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Other and Information Technology
Industries
Software Development and IT Services and IT Consulting
Referrals increase your chances of interviewing at New York Technology Partners.
Note: This description focuses on the Salesforce Architect role and its requirements. Applications outside this scope may not be considered.
#J-18808-Ljbffr