Iron Shield Strategies
Customer Success Representative
Iron Shield Strategies, White Plains, New York, United States
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Customer Success Representative
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Iron Shield Strategies 2 days ago Be among the first 25 applicants Join to apply for the
Customer Success Representative
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Iron Shield Strategies Get AI-powered advice on this job and more exclusive features. Iron Shield Strategies provided pay range
This range is provided by Iron Shield Strategies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
At Iron Shield Strategies, we’re transforming how brands connect with their customers. Our high-impact, people-driven sales strategies help clients grow with purpose. We’re looking for a talented and customer-focused Customer Success Representative to support our inside sales team, ensuring our clients and customers receive world-class service and results every step of the way.
As a Customer Success Representative, you will serve as the link between Iron Shield Strategies and its customers—supporting account growth, resolving client inquiries, and promoting long-term relationships. This role combines elements of sales, support, and relationship management. You’ll engage directly with new and existing customers to ensure satisfaction, identify upsell opportunities, and assist in account expansion.
Key Responsibilities
Serve as a primary point of contact for customers. Build strong relationships with clients to drive engagement and retention. Identify customer needs and align them with available solutions or upsell opportunities. Collaborate with the sales and marketing teams to support customer success initiatives. Resolve customer issues quickly and effectively, ensuring a seamless experience. Support quarterly business reviews and assist with customer onboarding when necessary.
Qualifications
High school diploma or equivalent required Strong communication and interpersonal skills. Solution-oriented mindset with attention to detail and follow-through. Ability to multitask and manage time effectively in a fast-paced environment.
What We Offer
Competitive hourly wage plus performance-based commission Paid onboarding and ongoing training Career growth and advancement opportunities A collaborative and supportive team culture 401K Opportunities for travel and cross-functional experience
Iron Shield Strategies is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Marketing Services Referrals increase your chances of interviewing at Iron Shield Strategies by 2x Get notified about new Customer Representative jobs in
White Plains, NY . Manhattan, NY $40,000.00-$42,000.00 5 days ago New York City Metropolitan Area $42,000.00-$56,000.00 2 days ago Jamaica, NY $50,000.00-$70,000.00 1 month ago Customer Service Representative - State Farm Agent Team Member
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Customer Success Representative
role at
Iron Shield Strategies 2 days ago Be among the first 25 applicants Join to apply for the
Customer Success Representative
role at
Iron Shield Strategies Get AI-powered advice on this job and more exclusive features. Iron Shield Strategies provided pay range
This range is provided by Iron Shield Strategies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
At Iron Shield Strategies, we’re transforming how brands connect with their customers. Our high-impact, people-driven sales strategies help clients grow with purpose. We’re looking for a talented and customer-focused Customer Success Representative to support our inside sales team, ensuring our clients and customers receive world-class service and results every step of the way.
As a Customer Success Representative, you will serve as the link between Iron Shield Strategies and its customers—supporting account growth, resolving client inquiries, and promoting long-term relationships. This role combines elements of sales, support, and relationship management. You’ll engage directly with new and existing customers to ensure satisfaction, identify upsell opportunities, and assist in account expansion.
Key Responsibilities
Serve as a primary point of contact for customers. Build strong relationships with clients to drive engagement and retention. Identify customer needs and align them with available solutions or upsell opportunities. Collaborate with the sales and marketing teams to support customer success initiatives. Resolve customer issues quickly and effectively, ensuring a seamless experience. Support quarterly business reviews and assist with customer onboarding when necessary.
Qualifications
High school diploma or equivalent required Strong communication and interpersonal skills. Solution-oriented mindset with attention to detail and follow-through. Ability to multitask and manage time effectively in a fast-paced environment.
What We Offer
Competitive hourly wage plus performance-based commission Paid onboarding and ongoing training Career growth and advancement opportunities A collaborative and supportive team culture 401K Opportunities for travel and cross-functional experience
Iron Shield Strategies is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Marketing Services Referrals increase your chances of interviewing at Iron Shield Strategies by 2x Get notified about new Customer Representative jobs in
White Plains, NY . Manhattan, NY $40,000.00-$42,000.00 5 days ago New York City Metropolitan Area $42,000.00-$56,000.00 2 days ago Jamaica, NY $50,000.00-$70,000.00 1 month ago Customer Service Representative - State Farm Agent Team Member
Pelham, NY $50,000.00-$80,000.00 2 years ago Customer Service Representative - Westchester
White Plains, NY $18.15-$18.85 2 weeks ago New York City Metropolitan Area $53,000.00-$81,000.00 1 day ago Manhattan, NY $36,971.00-$45,150.00 1 month ago Manhattan, NY $36,971.00-$45,150.00 1 month ago Manhattan, NY $36,971.00-$45,150.00 1 month ago Manhattan, NY $36,971.00-$45,150.00 1 month ago Manhattan, NY $36,971.00-$45,150.00 1 month ago New York, NY $46,251.00-$55,000.00 1 week ago Customer Service Representative - State Farm Agent Team Member
New Hyde Park, NY $40,000.00-$50,000.00 1 month ago Customer Service Representative - State Farm Agent Team Member
Ramsey, NJ $45,000.00-$53,000.00 4 months ago New York City Metropolitan Area $60,000.00-$75,000.00 2 days ago Contact Customer Services Representative
BDC Customer Service Representative - Acura Service
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr