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Macy's

Retail Cosmetics Sales Counter Manager - MAC, Solomon Pond - Full Time

Macy's, Marlborough, Massachusetts, us, 01752

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Retail Cosmetics Sales Counter Manager - MAC, Solomon Pond - Full Time Overview As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and help your team reach sales targets.

What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Benefits include comprehensive health and wellness coverage and a 401(k) match; paid time off and holidays; career growth through continuous learning and leadership development; and opportunities to engage with Colleague Resource Groups and volunteer opportunities.

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

What You Will Do

Inspire teamwork to reach sales goals and elevate the customer experience

Create lasting connections with customers in cosmetics, beauty, and fragrance

Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results

Develop and implement business driving events to achieve department goals

Supervise stock presentation, organization, storage, and replenishment

Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals

Meet and exceed sales goals

Work with vendors to optimize business outcomes

Manage vendor events and promotions, including scheduling and execution

Maintain compliance with all hygiene standards

Foster an inclusive environment and authentic connections with colleagues, customers, and communities

Skills You Will Need

Leadership: ability to lead a team, coach, and drive performance

Subject Matter Expertise: proficiency in vendor lines and beauty trends

Analytical Skills: ability to use metrics to develop action plans

Communication: strong written and verbal communication

Interpersonal Skills: ability to work with colleagues at all levels

Creativity and Strategic Thinking: think creatively and strategically

Detail Orientation: attention to detail in daily tasks and reports

Collaboration: partner with Prestige and total Beauty teams

Who You Are

Able to coach and provide feedback to Beauty Advisors to exceed daily goals

Passionate about business and beauty industry; customer-focused

Able to resolve customer problems and manage multiple tasks in a fast-paced environment

Strong organizational skills and reliability

Flexible with availability including days, evenings, weekends, holidays

3 to 5 years of relevant work experience

Essential Physical Requirements

Lifting, constant movement, standing, and reaching with arms and hands

Standing for extended periods; lifting at least 25 lbs; stooping, kneeling, crouching, and climbing ladders

Reaching above eye level; color vision

Frequent use of computers and handheld equipment; ability to process transactions

About Us This is a great time to join Macy’s! We offer opportunities across customer service, operations, online shopping, and more. Macy’s is an Equal Opportunity Employer committed to an inclusive work environment.

Job Details – this description is not all-inclusive and may be amended. Macy's Inc. is an Equal Opportunity Employer.

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