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James Hardie

Technical Sales Specialist - Jacksonville

James Hardie, Jacksonville, Florida, United States, 32290

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Technical Sales Specialist - Jacksonville

Join to apply for the Technical Sales Specialist - Jacksonville role at James Hardie. About James Hardie

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com. Summary Location: Jacksonville and surrounding areas. Travel: 20-25% The Technical Sales Specialist (TSS) is responsible for supporting sales initiatives by identifying new install capacity, providing onsite installation training and reinforcement, and collecting ground level market data for James Hardie Building Products in their defined territory. The incumbent will develop installer and sub-labor partnerships to drive efficiencies through training and tracking compliance results on product installations for key accounts to deliver value to our customers. As a member of the Sales Team, the TSS reports to the local Area/Regional sales Leader and receives direction from the Technical Segment Leader. The TSS integrates with the sales team through aligned technical sales strategies while providing insights on identifying targeted crews, installation trends, and best practices to the team. Responsibilities include identifying new capacity in each segment, delivering job site installer training, completing installation audits and efficiency assessments, gathering real-time contractor economics information, and reporting progress and gaps to Technical Sales Managers. The role requires bilingual capabilities (English/Spanish) to access crew-level operators in the siding installation space, and will engage building contractor crews on projects in the territory to develop them into James Hardie enablers in the market. What You’ll Do

Contractor Partnership Make appointments to residential building sites, multiple times per day, 3-4 days per week. Utilize bilingual capabilities to increase outreach and engagement of Hispanic communities in building installer contractor networks. Engage prospective customers by developing a solid understanding of JHBP products, customer programs and benefits, using our market development sales approach. Develop and maintain mutually beneficial relationships with install partners and sub-contractors to ensure retention and loyalty to James Hardie. Partner with new and existing siding crews to improve installation quality by identifying gaps in their capabilities. Facilitate jobsite trainings, follow ups, and install audits. Target installers and crews to build capacity and drive affordability that will convert new business for James Hardie through joint action plans and on-site technical support when new builders convert to James Hardie products. Market Data Gathering

Gather contractor economics data by speaking with contracting crews about James Hardie product costs. Complete installation assessments on new crews, before and after training, to track compliance progression of installation best practices. Collaborate with Technical Sales Managers to enable increased execution capability of the district team for market development and account management priorities. Provide competitive market advantage opportunities to identified installation companies to ensure sustainable growth. Create a database of installers and sub-contractors in the local marketplace to deliver value. Installer Training Support

Provide support to install partners and sub-contractors through the creation and delivery of on-site training, hands-on support, and quality audits to help convert new business. Deliver continuous education and training for trade partners on James Hardie “Best Practices”, enhancing brand and growth. Participate in pre-construction meetings between builders and install companies. Develop and maintain mutually beneficial relationships with the construction department of builder end users, ensuring retention and loyalty to James Hardie. Manage and maintain a priority-based schedule with existing and prospective customers. What You’ll Bring

Bilingual - Spanish/English (required). Portuguese would be a plus. Some construction knowledge or experience. Demonstrated knowledge of tools and practices of siding installation or general construction applications. Prior track record of success in a technical construction role. Passion for the company and personal success to meet or exceed goals. Knowledge of construction operations and building codes. Experience using CRMs, specifically Salesforce.com (preferred). Bachelor’s Degree (preferred). A valid driver’s license is required. What You’ll Receive

Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one! 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary Paid holidays, paid vacation including Jury Duty and bereavement leave Wellness Program Employee Assistance Program Parental Leave Community Involvement & Sustainable Solutions And more EEO Statement

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran status, marital status, pregnancy, disability, or any other basis protected by law. Apply now and come “home” to Hardie! Note: Seniority level and job type information are included within the original posting but may be presented here for completeness.

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