AC Element Brickell
Sales and Catering Coordinator Hotel Experience
AC Element Brickell, Miami, Florida, us, 33222
Overview
Sales and Catering Coordinator (Hotel- Experience) – AC & Element Miami DT, 33130 Job Summary: We are seeking a dynamic and detail-oriented Sales and Catering Coordinator to join our team. This position plays a critical role in supporting our sales and catering operations, ensuring seamless event execution and exceptional client experiences. The ideal candidate will have excellent organizational skills, a passion for hospitality, and a strong ability to multitask in a fast-paced environment. Responsibilities
Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Deliver clear and concise communication that represents MIAHM via all avenues of communication. Demonstrate excellent time management, self-motivation and proactive planning, with a keen focus on detail. Assist with or manage room blocks, select reporting, client notification of key dates (cut-off or payment schedule deadlines), group resumes, event orders and BEOs, billing details, and other integral administrative aspects of booking or execution of groups and events. Complete or assist with pre-event, main event, and post-event details: track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group. Gain knowledge of hotel food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and related details for group and event success. Use digital sales systems and concepts (e.g., Delphi, CI/TY, PMS, sales call process) and understand the hotel’s sales strategies to accomplish individual and team goals. Prepare for, participate in, and report out at internal meetings, conference calls, reporting, planning, training, and other required communications. Foster teamwork and embody an entrepreneurial spirit to make the best decisions for the hotel and achieve team goals. Own career development and pursue training and opportunities to enhance talents, skills, creativity, and professional growth. Consistently attain sales activity and revenue goals, including proactive and reactive calls, tours, and appointments. Follow up post-event to gather feedback and foster long-term client relationships. Actively contribute to continuous improvement of sales and catering processes. Qualifications
Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. Minimum of 2 years experience in sales, catering, or event planning roles. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite; experience with CRM software is a plus. Strong organizational skills with the ability to manage multiple priorities and work under pressure. High level of professionalism and attention to detail. Ability to work independently as well as part of a team. Flexibility to work evenings or weekends as needed based on event schedules. Benefits
Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Paid time off and holidays. Retirement savings plan with company match. Opportunities for professional development and career advancement. We are an equal-opportunity employer and welcome applications from all qualified candidates. If you have a passion for hospitality and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Join our team and help us create memorable experiences for our clients!
#J-18808-Ljbffr
Sales and Catering Coordinator (Hotel- Experience) – AC & Element Miami DT, 33130 Job Summary: We are seeking a dynamic and detail-oriented Sales and Catering Coordinator to join our team. This position plays a critical role in supporting our sales and catering operations, ensuring seamless event execution and exceptional client experiences. The ideal candidate will have excellent organizational skills, a passion for hospitality, and a strong ability to multitask in a fast-paced environment. Responsibilities
Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Deliver clear and concise communication that represents MIAHM via all avenues of communication. Demonstrate excellent time management, self-motivation and proactive planning, with a keen focus on detail. Assist with or manage room blocks, select reporting, client notification of key dates (cut-off or payment schedule deadlines), group resumes, event orders and BEOs, billing details, and other integral administrative aspects of booking or execution of groups and events. Complete or assist with pre-event, main event, and post-event details: track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group. Gain knowledge of hotel food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and related details for group and event success. Use digital sales systems and concepts (e.g., Delphi, CI/TY, PMS, sales call process) and understand the hotel’s sales strategies to accomplish individual and team goals. Prepare for, participate in, and report out at internal meetings, conference calls, reporting, planning, training, and other required communications. Foster teamwork and embody an entrepreneurial spirit to make the best decisions for the hotel and achieve team goals. Own career development and pursue training and opportunities to enhance talents, skills, creativity, and professional growth. Consistently attain sales activity and revenue goals, including proactive and reactive calls, tours, and appointments. Follow up post-event to gather feedback and foster long-term client relationships. Actively contribute to continuous improvement of sales and catering processes. Qualifications
Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. Minimum of 2 years experience in sales, catering, or event planning roles. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite; experience with CRM software is a plus. Strong organizational skills with the ability to manage multiple priorities and work under pressure. High level of professionalism and attention to detail. Ability to work independently as well as part of a team. Flexibility to work evenings or weekends as needed based on event schedules. Benefits
Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Paid time off and holidays. Retirement savings plan with company match. Opportunities for professional development and career advancement. We are an equal-opportunity employer and welcome applications from all qualified candidates. If you have a passion for hospitality and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Join our team and help us create memorable experiences for our clients!
#J-18808-Ljbffr