Insomniac Events
Special Events Sales Manager – Factory Town
Factory Town, located in Hialeah, Miami, is more than an event venue; it transcends boundaries with its industrial-meets-organic charm, hosting five unique stand-alone spaces. Uniting cultures through music and the arts, it currently stands as Florida’s unparalleled and most desirable venue experience. Overview
Do you enjoy event sales? We are looking for a highly motivated Special Events Sales Manager who is passionate and motivated, resourceful, innovative, entrepreneurially minded, and forward thinking to drive revenue through the sale of private and corporate events across multiple market segments. This role leads client engagement from inquiry through event execution, while managing sales strategies, forecasting, reporting, and relationships with key stakeholders. The position is fully on-site at the venue and may require work at other office locations as needed. The Role
The Special Events Sales Manager will be responsible for driving revenue through private and corporate event sales across multiple market segments. This role leads client engagement from inquiry through event execution, while managing sales strategies, forecasting, reporting, and relationships with key stakeholders. A strong understanding of hospitality sales, operational logistics, and venue positioning in competitive markets is required. Responsibilities
Sales & Strategic Accountability Aggressively manage revenue generation in line with individual sales goals set by leadership Track and report financial performance by market segment on a monthly and quarterly basis Assist leadership in developing annual sales and revenue plans across all key market segments: Conventions, Association, Incentive, Tour & Travel, Corporate, Social, SMERF, DMC, etc. Contribute to forecasting, budgeting and financial reconciliation to support department planning and overall profitability Core Responsibilities Consistently meet or exceed monthly and annual sales targets Proactively identify, solicit, and secure new business through outbound sales efforts Develop and maintain a robust, segmented pipeline of prospective clients across relevant industries Respond to all inbound inquiries within 24 hours, maintaining a high level of client service and professionalism Leverage CRM tools to manage contacts, track opportunities, and ensure accurate documentation Client & Event Management Manage full sales cycle: lead generation, proposals, site visits, contract negotiations, pre-event planning, and post-event follow-up Generate Special Events Orders (SEOs), contracts, proposals and event documentation in a timely and accurate manner Ensure seamless hand-off to internal operations teams while maintaining oversight of event execution Serve as the primary point of contact for high-profile or complex events as needed Internal Collaboration & Leadership Support leadership in preparing strategic reports: calendars, trackers, forecasts, monthly initiatives, and SEO updates Partner with internal stakeholders (operations, marketing, production/ops) to ensure alignment across event execution Ensure staffing levels and event resources are properly coordinated with Production/Facility Management Recruit, hire, onboard and train various team members as needed Act as brand ambassador internally and externally, promoting venue standards and company values Other projects as needed Partnership & Community Engagement Build strong relationships with local officials, hotels, professional associations, and vendor partners Represent the venue at tradeshows, networking events, and client entertainment opportunities Assist in the development and upkeep of sales collateral, online listings, and assigned social media platforms Qualifications
5+ years of experience in sales, with at least 2 years in a managerial capacity within hospitality, events or catering Strong understanding of the local and regional market Bachelor's degree in hospitality management, business, marketing or related field preferred Excellent communication, negotiation, and relationship management skills Existing relationships within the private event industry and buyers Experience selling in diverse event environments including social, nonprofit and entertainment segments Strong organizational skills with attention to detail, timelines, and accuracy Professional appearance and demeanor; comfortable interacting with executive-level clients Must be available to work flexible hours including nights, weekends and holidays Work Environment
Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines Salary & Benefits
Salary Range: $80,000.00 USD - $100,000.00 USD + COMMISSION Equal Employment Opportunity
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Insomniac strongly supports equal employment opportunity for all applicants regardless of age, race, sex, disability, or other protected characteristics as required by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws and regulations. Reasonable accommodations are available for applicants with disabilities in accordance with local, state, and federal law. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position. For accommodations requests, contact a Human Resources Representative. Insomniac will provide reasonable religious accommodations on a case-by-case basis.
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Factory Town, located in Hialeah, Miami, is more than an event venue; it transcends boundaries with its industrial-meets-organic charm, hosting five unique stand-alone spaces. Uniting cultures through music and the arts, it currently stands as Florida’s unparalleled and most desirable venue experience. Overview
Do you enjoy event sales? We are looking for a highly motivated Special Events Sales Manager who is passionate and motivated, resourceful, innovative, entrepreneurially minded, and forward thinking to drive revenue through the sale of private and corporate events across multiple market segments. This role leads client engagement from inquiry through event execution, while managing sales strategies, forecasting, reporting, and relationships with key stakeholders. The position is fully on-site at the venue and may require work at other office locations as needed. The Role
The Special Events Sales Manager will be responsible for driving revenue through private and corporate event sales across multiple market segments. This role leads client engagement from inquiry through event execution, while managing sales strategies, forecasting, reporting, and relationships with key stakeholders. A strong understanding of hospitality sales, operational logistics, and venue positioning in competitive markets is required. Responsibilities
Sales & Strategic Accountability Aggressively manage revenue generation in line with individual sales goals set by leadership Track and report financial performance by market segment on a monthly and quarterly basis Assist leadership in developing annual sales and revenue plans across all key market segments: Conventions, Association, Incentive, Tour & Travel, Corporate, Social, SMERF, DMC, etc. Contribute to forecasting, budgeting and financial reconciliation to support department planning and overall profitability Core Responsibilities Consistently meet or exceed monthly and annual sales targets Proactively identify, solicit, and secure new business through outbound sales efforts Develop and maintain a robust, segmented pipeline of prospective clients across relevant industries Respond to all inbound inquiries within 24 hours, maintaining a high level of client service and professionalism Leverage CRM tools to manage contacts, track opportunities, and ensure accurate documentation Client & Event Management Manage full sales cycle: lead generation, proposals, site visits, contract negotiations, pre-event planning, and post-event follow-up Generate Special Events Orders (SEOs), contracts, proposals and event documentation in a timely and accurate manner Ensure seamless hand-off to internal operations teams while maintaining oversight of event execution Serve as the primary point of contact for high-profile or complex events as needed Internal Collaboration & Leadership Support leadership in preparing strategic reports: calendars, trackers, forecasts, monthly initiatives, and SEO updates Partner with internal stakeholders (operations, marketing, production/ops) to ensure alignment across event execution Ensure staffing levels and event resources are properly coordinated with Production/Facility Management Recruit, hire, onboard and train various team members as needed Act as brand ambassador internally and externally, promoting venue standards and company values Other projects as needed Partnership & Community Engagement Build strong relationships with local officials, hotels, professional associations, and vendor partners Represent the venue at tradeshows, networking events, and client entertainment opportunities Assist in the development and upkeep of sales collateral, online listings, and assigned social media platforms Qualifications
5+ years of experience in sales, with at least 2 years in a managerial capacity within hospitality, events or catering Strong understanding of the local and regional market Bachelor's degree in hospitality management, business, marketing or related field preferred Excellent communication, negotiation, and relationship management skills Existing relationships within the private event industry and buyers Experience selling in diverse event environments including social, nonprofit and entertainment segments Strong organizational skills with attention to detail, timelines, and accuracy Professional appearance and demeanor; comfortable interacting with executive-level clients Must be available to work flexible hours including nights, weekends and holidays Work Environment
Must be able to tolerate loud noise levels & busy environments May work in drastic temperature climates Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines Salary & Benefits
Salary Range: $80,000.00 USD - $100,000.00 USD + COMMISSION Equal Employment Opportunity
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Insomniac strongly supports equal employment opportunity for all applicants regardless of age, race, sex, disability, or other protected characteristics as required by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws and regulations. Reasonable accommodations are available for applicants with disabilities in accordance with local, state, and federal law. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position. For accommodations requests, contact a Human Resources Representative. Insomniac will provide reasonable religious accommodations on a case-by-case basis.
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