Fulton Montgomery Regional Chamber of Commerce
Director of Membership & Comm. Outreach
Fulton Montgomery Regional Chamber of Commerce, Gloversville, New York, United States
Overview
Director of Membership & Community Outreach at Fulton Montgomery Regional Chamber of Commerce. 32 Hrs/week; wage range $20-$22/hr plus ad sales commission; paid time off. Potential for a full-time position after 6 months of employment.
Responsibilities
Role: Primary lead in growing & retaining membership by introducing businesses to the value of joining the organization & building strong relationships with current members to support retention efforts.
Develop marketing collateral to promote the Chamber, members, & events, assist in securing Chamber sponsorships & encourage participation at all Chamber events.
Recruit new members, focusing on the business/organization\'s needs via phone calls, in-person meetings, & utilizing business recruitment list; manage all aspects of on-boarding.
Communicate with staff to track & schedule all deliverable benefits (e.g., sending content for eBlasts, Member Spotlights, social media posts).
Interact daily with members in-person, via phone, Zoom, Google Meet, & email.
Work with the Executive Director to create & develop collateral for the execution of membership recruitment/retention tasks, including introductory letters & programs for memberships, sponsorships, & committee communication.
Assist in the creation & packaging of new member information & welcome packets.
Input all communications and data in CRM to ensure accuracy, track join/drop reasons & ongoing communication, and ensure information meets the needs of the Chamber team.
Monitor DBA lists on a monthly basis.
Maintain information keeping data up-to-date for invoicing.
Monitor & track outstanding accounts, ensuring timely collection of dues from members; resolve aging receivables by collaborating with members for timely payments.
Assist in organizing logistics & help manage Chamber events to maximize revenue, attendance, & community involvement.
Oversee the Ambassador program; recruit committee members & Chamber Ambassadors, create quarterly meeting agenda/minutes, & create collateral for the program.
Identify opportunities for sponsorships, event venues, & partnership opportunities.
Represent the Fulton Montgomery Regional Chamber at events, meetings, & on committees as needed.
Interact with visitors and respond to questions from the public, members, & the city/county offices when necessary.
Responsible for promotion & sales for Newsline & Destination One Ads.
Work with Newsline Editor to create monthly content.
Promote Chamber Check Program to members to encourage participation.
Attend & assist staff at Chamber events, such as networking meetings & major events.
Support the Executive Director, Chamber Staff & Board of Directors as required; report to Board of Directors monthly.
Attend meetings & trainings as required.
Create quarterly & yearly goals with the Executive Director, and complete quarterly & year-end goal review & self-reflection assessments.
Qualifications
Associates Degree in Business Administration Required; BA Degree in Business, Communications, or Marketing preferred.
2+ years of customer service and/or sales experience. Formal sales skills training a plus.
Professional phone and communications skills required.
Experience with Zoom, Microsoft Office (Excel, Word, PowerPoint, Publisher), Google Applications, Adobe, & CRM software programs.
Excellent communication skills.
Volunteer experience.
NYS Driver's license & reliable transportation.
Monday-Friday (occasional weekends & evenings, depending on events).
To Apply Submit your cover letter, resume & 3 professional references to MaryBeth Shults, Executive Director. Direct reply via email (marybeth@fultonmontgomeryny.org) or mail to: FMRCC, 2 North Main St. Gloversville, NY 12078
EOE
#J-18808-Ljbffr
Responsibilities
Role: Primary lead in growing & retaining membership by introducing businesses to the value of joining the organization & building strong relationships with current members to support retention efforts.
Develop marketing collateral to promote the Chamber, members, & events, assist in securing Chamber sponsorships & encourage participation at all Chamber events.
Recruit new members, focusing on the business/organization\'s needs via phone calls, in-person meetings, & utilizing business recruitment list; manage all aspects of on-boarding.
Communicate with staff to track & schedule all deliverable benefits (e.g., sending content for eBlasts, Member Spotlights, social media posts).
Interact daily with members in-person, via phone, Zoom, Google Meet, & email.
Work with the Executive Director to create & develop collateral for the execution of membership recruitment/retention tasks, including introductory letters & programs for memberships, sponsorships, & committee communication.
Assist in the creation & packaging of new member information & welcome packets.
Input all communications and data in CRM to ensure accuracy, track join/drop reasons & ongoing communication, and ensure information meets the needs of the Chamber team.
Monitor DBA lists on a monthly basis.
Maintain information keeping data up-to-date for invoicing.
Monitor & track outstanding accounts, ensuring timely collection of dues from members; resolve aging receivables by collaborating with members for timely payments.
Assist in organizing logistics & help manage Chamber events to maximize revenue, attendance, & community involvement.
Oversee the Ambassador program; recruit committee members & Chamber Ambassadors, create quarterly meeting agenda/minutes, & create collateral for the program.
Identify opportunities for sponsorships, event venues, & partnership opportunities.
Represent the Fulton Montgomery Regional Chamber at events, meetings, & on committees as needed.
Interact with visitors and respond to questions from the public, members, & the city/county offices when necessary.
Responsible for promotion & sales for Newsline & Destination One Ads.
Work with Newsline Editor to create monthly content.
Promote Chamber Check Program to members to encourage participation.
Attend & assist staff at Chamber events, such as networking meetings & major events.
Support the Executive Director, Chamber Staff & Board of Directors as required; report to Board of Directors monthly.
Attend meetings & trainings as required.
Create quarterly & yearly goals with the Executive Director, and complete quarterly & year-end goal review & self-reflection assessments.
Qualifications
Associates Degree in Business Administration Required; BA Degree in Business, Communications, or Marketing preferred.
2+ years of customer service and/or sales experience. Formal sales skills training a plus.
Professional phone and communications skills required.
Experience with Zoom, Microsoft Office (Excel, Word, PowerPoint, Publisher), Google Applications, Adobe, & CRM software programs.
Excellent communication skills.
Volunteer experience.
NYS Driver's license & reliable transportation.
Monday-Friday (occasional weekends & evenings, depending on events).
To Apply Submit your cover letter, resume & 3 professional references to MaryBeth Shults, Executive Director. Direct reply via email (marybeth@fultonmontgomeryny.org) or mail to: FMRCC, 2 North Main St. Gloversville, NY 12078
EOE
#J-18808-Ljbffr