Massage Envy
Join to apply for the
Membership Sales Lead
role at
Massage Envy 3 days ago Be among the first 25 applicants Join to apply for the
Membership Sales Lead
role at
Massage Envy Where Better Careers Begin!
Massage Envy South Windsor
400 Evergreen Way Suite 416
South Windsor, CT 06074
(860) 644-5800
Massage Envy is more than a wellness destination—we’re a community committed to helping people feel their best. We’re looking for a
Membership Sales Lead
to join our Front Desk team and champion our mission through meaningful client connections and results-driven leadership.
This role blends
front desk excellence
with
sales leadership , guiding clients toward wellness solutions through our membership program, gift cards, and retail offerings. You’ll lead by example, inspire your team, and help clients make empowered decisions—not through pressure, but through purpose.
What You’ll Do
Lead Membership Sales Engage clients in thoughtful conversations to help them understand how our membership supports their wellness goals. Drive Gift Card & Retail Sales Promote products and services that enhance the client experience. Set the Standard Model exceptional front desk service—greeting clients, scheduling appointments, and ensuring smooth operations. Coach & Motivate Support team performance by sharing best practices, celebrating wins, and helping others grow. Achieve & Exceed Goals Meet individual and team sales targets with opportunities for commission and bonuses.
Perks & Pay
Competitive base pay, plus bonuses and commissions Employer-paid healthcare including medical, dental and vision plans 401(k) Paid time off for full time employees Paid Sick Time Employer Paid Telehealth Services Employee Assistance Program A flexible schedule for a better work/life balance In-depth product and service training A free massage, skincare or stretch service each month Up to 40% off all retail products 50% off additional services
Qualified Candidates
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required. What We’re Looking For Passion for wellness and helping others Natural communicator with a warm, professional presence Sales mindset with a focus on providing solutions Ability to lead and inspire others Experience in customer service, sales, or front desk roles preferred
Day-to-Day Responsibilities of a Membership Sales Lead
Client Engagement & Membership Sales
Greet every guest with warmth, professionalism, and genuine interest in their wellness goals Conduct personalized consultations to understand client needs and recommend membership solutions Use the “solve, not sell” approach to guide clients toward joining our wellness membership Follow up with first-time guests via phone or text to encourage return visits and membership enrollment Track and report daily membership conversions and identify opportunities for improvement
Front Desk Operations & Guest Experience
Manage appointment scheduling with accuracy and efficiency Ensure smooth check-in/check-out processes that leave a lasting positive impression Handle guest inquiries, resolve concerns, and maintain a calm, solution-focused demeanor Maintain a clean, organized, and welcoming front desk environment
Sales Leadership & Team Collaboration
Lead by example in achieving personal sales goals for memberships, gift cards, and retail Motivate and coach team members to meet shared sales targets Share successful strategies and celebrate wins during team huddles or shift transitions Collaborate with management to identify peak times and implement strategies to boost guest counts
Marketing & Outreach Support
Participate in local outreach efforts (e.g., community events, referral programs) to attract new guests Promote in-clinic specials and campaigns to drive interest and engagement Encourage guests to refer friends and family through our referral incentives
Performance & Growth
Monitor daily performance metrics and contribute ideas to improve conversion rates Attend ongoing training sessions to sharpen sales and service skills Take initiative to learn about new products, services, and promotions
Culture & Support
Award programs (like Manager of the Year) Leadership Training and Development that is invested in YOUR success A caring community that strives to celebrate individuality and share knowledge
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
$50,000
2025-243131 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Massage Envy by 2x Get notified about new Membership Sales Specialist jobs in
South Windsor, CT . Membership Sales and Service Representative
Hartford, CT $59,827.00-$65,000.00 2 weeks ago Sales Development Representative, Northeast
Connecticut, United States $22.00-$28.00 4 days ago Westfield, MA $49,900.00-$96,900.00 1 week ago Springfield, MA $18.90-$28.27 16 hours ago Full Time - Sales Associate - Inside Lawn & Garden - Day
Full Time - Sales Associate - Inside Lawn & Garden - Day
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Membership Sales Lead
role at
Massage Envy 3 days ago Be among the first 25 applicants Join to apply for the
Membership Sales Lead
role at
Massage Envy Where Better Careers Begin!
Massage Envy South Windsor
400 Evergreen Way Suite 416
South Windsor, CT 06074
(860) 644-5800
Massage Envy is more than a wellness destination—we’re a community committed to helping people feel their best. We’re looking for a
Membership Sales Lead
to join our Front Desk team and champion our mission through meaningful client connections and results-driven leadership.
This role blends
front desk excellence
with
sales leadership , guiding clients toward wellness solutions through our membership program, gift cards, and retail offerings. You’ll lead by example, inspire your team, and help clients make empowered decisions—not through pressure, but through purpose.
What You’ll Do
Lead Membership Sales Engage clients in thoughtful conversations to help them understand how our membership supports their wellness goals. Drive Gift Card & Retail Sales Promote products and services that enhance the client experience. Set the Standard Model exceptional front desk service—greeting clients, scheduling appointments, and ensuring smooth operations. Coach & Motivate Support team performance by sharing best practices, celebrating wins, and helping others grow. Achieve & Exceed Goals Meet individual and team sales targets with opportunities for commission and bonuses.
Perks & Pay
Competitive base pay, plus bonuses and commissions Employer-paid healthcare including medical, dental and vision plans 401(k) Paid time off for full time employees Paid Sick Time Employer Paid Telehealth Services Employee Assistance Program A flexible schedule for a better work/life balance In-depth product and service training A free massage, skincare or stretch service each month Up to 40% off all retail products 50% off additional services
Qualified Candidates
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required. What We’re Looking For Passion for wellness and helping others Natural communicator with a warm, professional presence Sales mindset with a focus on providing solutions Ability to lead and inspire others Experience in customer service, sales, or front desk roles preferred
Day-to-Day Responsibilities of a Membership Sales Lead
Client Engagement & Membership Sales
Greet every guest with warmth, professionalism, and genuine interest in their wellness goals Conduct personalized consultations to understand client needs and recommend membership solutions Use the “solve, not sell” approach to guide clients toward joining our wellness membership Follow up with first-time guests via phone or text to encourage return visits and membership enrollment Track and report daily membership conversions and identify opportunities for improvement
Front Desk Operations & Guest Experience
Manage appointment scheduling with accuracy and efficiency Ensure smooth check-in/check-out processes that leave a lasting positive impression Handle guest inquiries, resolve concerns, and maintain a calm, solution-focused demeanor Maintain a clean, organized, and welcoming front desk environment
Sales Leadership & Team Collaboration
Lead by example in achieving personal sales goals for memberships, gift cards, and retail Motivate and coach team members to meet shared sales targets Share successful strategies and celebrate wins during team huddles or shift transitions Collaborate with management to identify peak times and implement strategies to boost guest counts
Marketing & Outreach Support
Participate in local outreach efforts (e.g., community events, referral programs) to attract new guests Promote in-clinic specials and campaigns to drive interest and engagement Encourage guests to refer friends and family through our referral incentives
Performance & Growth
Monitor daily performance metrics and contribute ideas to improve conversion rates Attend ongoing training sessions to sharpen sales and service skills Take initiative to learn about new products, services, and promotions
Culture & Support
Award programs (like Manager of the Year) Leadership Training and Development that is invested in YOUR success A caring community that strives to celebrate individuality and share knowledge
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
$50,000
2025-243131 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Massage Envy by 2x Get notified about new Membership Sales Specialist jobs in
South Windsor, CT . Membership Sales and Service Representative
Hartford, CT $59,827.00-$65,000.00 2 weeks ago Sales Development Representative, Northeast
Connecticut, United States $22.00-$28.00 4 days ago Westfield, MA $49,900.00-$96,900.00 1 week ago Springfield, MA $18.90-$28.27 16 hours ago Full Time - Sales Associate - Inside Lawn & Garden - Day
Full Time - Sales Associate - Inside Lawn & Garden - Day
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr