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Hope Enterprise Corporation

AVP, Mortgage Compliance Manager

Hope Enterprise Corporation, Jackson, Mississippi, United States

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Overview

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AVP, Mortgage Compliance Manager

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Hope Enterprise Corporation . HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services, leverages resources, and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at https://www.hopecu.org.

Title: AVP Mortgage Compliance Manager

Department: Compliance

Reports To: SVP Compliance Officer

Supervises: N/A (at some point, this role will have direct reports. Recommendation for reference: indicate if/when maintained)

Job Classification: Full-time, Exempt

Location: Hybrid – AL (Birmingham or Montgomery)

The AVP Mortgage Compliance Manager will help ensure that all mortgage-related operations adhere to federal and state regulations, as well as internal policies. This position is essential for maintaining the integrity and legality of the mortgage process. They will help build and refine processes to ensure regulatory obligations are addressed efficiently, accurately, and in full compliance with regulatory expectations.

Responsibilities

Help monitor changes in mortgage laws and regulations to ensure ongoing compliance

Audit accuracy of mortgage documents for compliance with applicable laws and regulations (e.g., required regulatory disclosures and timing of initial disclosure documents)

Ensure day-to-day compliance requests from mortgage team members are answered as appropriate in a timely manner

Oversee investigations by utilizing the credit union’s resources, i.e., system software, reports, databases, and system applications to help determine issues of non-compliance and/or suspicious activity

Review quality control reports and track finding resolutions to help rectify compliance issues

Collaborate with internal auditors to ensure all practices meet mortgage compliance standards

Assist with researching and responding to mortgage related consumer complaints and/or disputes

Perform general administration duties such as attending meetings, report production, etc.

Other duties as assigned

Qualifications Required:

Bachelor’s degree (BA/BS) or equivalent combination of education and relevant experience in the mortgage industry

Demonstrated proficiency in compliance monitoring and reporting tools, such as Meridian Link, Cognizant, and Nasdaq Verafin

5–7 years of experience in the mortgage or related financial services sector, with a strong focus on regulatory compliance

3–5 years of proven leadership experience in a supervisory or management capacity

Comprehensive understanding of federal and state mortgage regulations governing servicing and lending, including but not limited to:

Truth in Lending Act (TILA)

Real Estate Settlement Procedures Act (RESPA)

TILA-RESPA Integrated Disclosure Rule (TRID)

Home Mortgage Disclosure Act (HMDA)

Home Ownership and Equity Protection Act (HOEPA)

Secure and Fair Enforcement (S.A.F.E.) Act

Fair Lending practices

Regulation B: Equal Credit Opportunity Act (ECOA)

Fair Credit Reporting Act (FCRA)

Flood Disaster Protection Act (FDPA)

Strong working knowledge of the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations, particularly as they relate to identifying suspicious activity and loan fraud

Must be flexible to travel within footprint up 25% (e.g., audits, compliance related issues)

Preferred

Compliance certifications (e.g., Certified Credit Union Compliance Expert or Certified Regulatory Compliance Manager CRCM)

Key Competencies & Skills

Attention to Detail: Taking responsibility for a thorough and detailed method of working.

Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.

Stress Tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.

Written/Oral Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable

Collaboration: Ability to collaborate effectively with leadership and cross functional teams

Teamwork: Working as a productive member of a cohesive group toward a common goal

Organizational awareness: Understanding systems, procedures, and culture inside the organization to identify potential problems and opportunities

Work Environment

Office environment with regular use of a computer, phone, and video conferencing tools

Noise level is usually moderate

Occasional travel may be required

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Comprehensive Benefits Package

Paid Vacation and Sick Time

11 Paid Holidays

401(k) with Company Match

Medical, Dental, and Vision Benefits

Flexible Spending Account (FSA)

Disability Benefits

Life Insurance, Critical Illness, Accident

Employee Assistance Program (EAP)

Tuition Reimbursement, Professional Development

Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Seniority level: Executive

Employment type: Full-time

Job function: Finance and Sales

Industries: Non-profit Organizations

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