The University of North Carolina at Greensboro
Engagement Manager
The University of North Carolina at Greensboro, Greensboro, North Carolina, us, 27497
Posting Details
Posting Details for the Engagement Manager role at UNC Greensboro.
University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG is recognized nationally for academic excellence, access, and affordability, and is ranked as an affordable institution for net cost and for social mobility. UNCG is designated an Innovation and Economic Prosperity University and has a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit: The Division of University Advancement builds and nurtures relationships to promote UNCGs mission, foster communication, and secure philanthropic support. Our division includes: Advancement Communications, Advancement Operations, Alumni Engagement, Development, Annual Giving, Donor Relations, Event Planning, Gift Planning, Prospect Management & Research, and the Vice Chancellor's office. Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is a University that illuminates potential, eliminates barriers, and ignites achievement.
Position Summary The Engagement Manager is pivotal in providing program management and support for Philanthropic and Alumni Engagement and Advancement Communications. This position will serve as the main point of contact and connectivity around the implementation of engagement strategies. Key responsibilities include creating a Student Assistant Program, developing and managing the Giving and Donor Programs, managing the Advancement swag inventory and giveaways, managing select boards and committees such as the Alumni Leadership Board, the Alumni House Committee and the HES Legacy Committee. In addition, this position also oversees the budgets for Alumni Engagement, Philanthropic Engagement and Communications, orchestrates meetings and events for Philanthropic Engagement, as well as acting as the DTC and software manager for the department.
The role of Engagement Manager demands effective communication and the ability to adapt to evolving departmental needs while providing stability across the various interdepartmental teams. The ideal candidate would ensure seamless operations and deliver exceptional service to alumni, donors and campus partners reflecting the organization's commitment to excellence. Flexibility, confidentiality, professionalism and ethical behavior are required. Problem resolution skills are needed to come to consensus with many opinions and perspectives regarding best practices. This position must exercise skill in using a combination of thoughts to ultimately provide donor centered stewardship, cultivation and recognition.
This position has the authority to plan and implement job activities related to engagement and stewardship including communications as related to committee management and special events that have been assigned.
Minimum Qualifications Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Bachelor's degree
A minimum of 2 years' experience in a professional position, preferably in an educational environment or related relevant experience.
Demonstrated experience establishing and maintaining effective working relationships with various levels of professionals, internal and external to the organization.
Experience with program design and implementation.
Working effectively in a team environment.
Ability to proactively manage several projects at once and set and meet deadlines.
Proficiency in Microsoft Word, Excel, Power Point, database management, social media and online engagement strategies. Experience with Banner is a plus.
Ability to handle a fast-paced and results oriented environment, with the ability to work in a timely manner.
Excellent management, time-management, and problem-solving skills.
Comfortable working in a high visibility position, understanding that quick response times and flexibility are required.
Ability to develop, implement and evaluate new strategies, programs and procedures.
Ability to provide stability across multiple teams.
Strong oral and written communication skills.
Ability to work weekends and evenings is required.
Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One of those references will need to be a current or previous supervisor. Email Address and Contact Phone Number must be provided.
Recruitment Details Recruitment Range: $52,047 - $58,000
Org #-Department: Philanthropic Engagement - 33602
Work Hours of Position: 8AM-5PM, M-F, with occasional nights/weekends
Number of Months per Year: 12
Job Family: Administrative & Managerial
Career Banded Title: University Program Associate
Open Date: 10/01/2025
Close Date: 10/15/2025
FTE: 1.000
FLSA: Non-Exempt
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University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG is recognized nationally for academic excellence, access, and affordability, and is ranked as an affordable institution for net cost and for social mobility. UNCG is designated an Innovation and Economic Prosperity University and has a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit: The Division of University Advancement builds and nurtures relationships to promote UNCGs mission, foster communication, and secure philanthropic support. Our division includes: Advancement Communications, Advancement Operations, Alumni Engagement, Development, Annual Giving, Donor Relations, Event Planning, Gift Planning, Prospect Management & Research, and the Vice Chancellor's office. Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is a University that illuminates potential, eliminates barriers, and ignites achievement.
Position Summary The Engagement Manager is pivotal in providing program management and support for Philanthropic and Alumni Engagement and Advancement Communications. This position will serve as the main point of contact and connectivity around the implementation of engagement strategies. Key responsibilities include creating a Student Assistant Program, developing and managing the Giving and Donor Programs, managing the Advancement swag inventory and giveaways, managing select boards and committees such as the Alumni Leadership Board, the Alumni House Committee and the HES Legacy Committee. In addition, this position also oversees the budgets for Alumni Engagement, Philanthropic Engagement and Communications, orchestrates meetings and events for Philanthropic Engagement, as well as acting as the DTC and software manager for the department.
The role of Engagement Manager demands effective communication and the ability to adapt to evolving departmental needs while providing stability across the various interdepartmental teams. The ideal candidate would ensure seamless operations and deliver exceptional service to alumni, donors and campus partners reflecting the organization's commitment to excellence. Flexibility, confidentiality, professionalism and ethical behavior are required. Problem resolution skills are needed to come to consensus with many opinions and perspectives regarding best practices. This position must exercise skill in using a combination of thoughts to ultimately provide donor centered stewardship, cultivation and recognition.
This position has the authority to plan and implement job activities related to engagement and stewardship including communications as related to committee management and special events that have been assigned.
Minimum Qualifications Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Bachelor's degree
A minimum of 2 years' experience in a professional position, preferably in an educational environment or related relevant experience.
Demonstrated experience establishing and maintaining effective working relationships with various levels of professionals, internal and external to the organization.
Experience with program design and implementation.
Working effectively in a team environment.
Ability to proactively manage several projects at once and set and meet deadlines.
Proficiency in Microsoft Word, Excel, Power Point, database management, social media and online engagement strategies. Experience with Banner is a plus.
Ability to handle a fast-paced and results oriented environment, with the ability to work in a timely manner.
Excellent management, time-management, and problem-solving skills.
Comfortable working in a high visibility position, understanding that quick response times and flexibility are required.
Ability to develop, implement and evaluate new strategies, programs and procedures.
Ability to provide stability across multiple teams.
Strong oral and written communication skills.
Ability to work weekends and evenings is required.
Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One of those references will need to be a current or previous supervisor. Email Address and Contact Phone Number must be provided.
Recruitment Details Recruitment Range: $52,047 - $58,000
Org #-Department: Philanthropic Engagement - 33602
Work Hours of Position: 8AM-5PM, M-F, with occasional nights/weekends
Number of Months per Year: 12
Job Family: Administrative & Managerial
Career Banded Title: University Program Associate
Open Date: 10/01/2025
Close Date: 10/15/2025
FTE: 1.000
FLSA: Non-Exempt
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